Cons (-) I canceled my reservation through booking/kayak however this did not get communicated to the hotel and I was charged full rate as a no show. Hotel and kayak both blame each other and make no effort to correct this.
2 stars
Holiday Inn Express & Suites Staunton
Photos of Holiday Inn Express & Suites Staunton
Overview
Hotel in Staunton with free breakfast and a fitness center This smoke-free hotel features an indoor pool, a fitness center, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe. Holiday Inn Express And Suites Staunton, an IHG Hotel offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. This Staunton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
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Amenities at Holiday Inn Express & Suites Staunton
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Microwave
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Wake-up service
- Safety deposit box
- Key card access
- 24hr front desk
Family friendly
- Cribs available
- Complimentary breakfast
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Staunton
9.0
Wonderful
767 verified ratings
Wonderful
589
Very good
98
Good
25
Okay
19
Fair
15
Mediocre
5
Poor
16
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel, the friendly service from the staff, and the quality of the breakfast. Many guests highlighted the spaciousness of the rooms and the comfort of the beds. However, some guests experienced issues with noise levels from neighboring rooms and a lack of certain amenities, such as a restaurant. Overall, the positive aspects of the stay outweighed the negatives.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
631 reviews
8.9 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a wonderful hot breakfast with sausage gravy, potatoes, and great omelettes. The coffee is smooth tasting and available all day long. Additionally, there is a great variety and selection of food, and the breakfast staff are very attentive to making sure the food is well stocked.
Are there any concerns about noise in the hotel?
Some guests have mentioned that noise from the hallway interrupted their sleep, and there were loud neighbors that kept them awake until around 1:30 am. However, the staff is friendly and the rooms are very clean and comfortable.
What are the parking options at the hotel?
The hotel offers a large, spacious parking lot, providing convenient and plentiful parking for guests.
How is the cleanliness of the hotel?
The hotel is exceptionally clean, with staff cleaning public areas throughout the day. Guests have also mentioned that the rooms are very clean and inviting, and the property is well maintained.
What are the accessibility features of the hotel?
The hotel offers accessible features such as an elevator, rooms that are wheelchair accessible, and a roll-in shower. Additionally, the entire unit is wheelchair accessible, making it convenient for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
July is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.
Nearby Attractions
The hotel is conveniently located near several attractions, including the Frontier Culture Museum, Sunspots Studios & Glassblowing, and the American Shakespeare Center, making it a great base for exploring the area.
Accessibility Features
The hotel offers wheelchair-accessible rooms with roll-in showers and other amenities, making it a suitable choice for guests with mobility needs.
Breakfast Quality
Guests were impressed with the quality of the complimentary breakfast, particularly highlighting the hot breakfast options and the care put into food preparation.
Noise Insulation
Some guests mentioned that the walls could be better sound insulated, so light sleepers may want to consider this when choosing a room or bring earplugs.
Staff Friendliness
Multiple guests praised the friendly and helpful staff, particularly highlighting their positive interactions with the front desk and breakfast staff.
Cleanliness and Maintenance
Many guests appreciated the hotel's cleanliness and well-maintained facilities, including modern decor and comfortable beds.
Consider High Season Visits
October is considered the high season, which could be ideal for those wanting to experience peak tourist activities and events in the area.
Consider Room Selection
Some guests recommended opting for a deluxe room for extra space and comfort, while others suggested requesting a room away from noisy areas for a more peaceful stay.
Location
47 Rolling Thunder Lane, Staunton, VA 24401
What's nearby
- Frontier Culture Museum1.1 mi
- Sunspots Studios & Glassblowing2.3 mi
- Staunton Amtrak Station2.3 mi
- American Shakespeare Center2.4 mi
- Visulite Cinema2.4 mi
- Temple House of Israel2.5 mi
- The Woodrow Wilson Presidential Library2.5 mi
- Mary Baldwin College2.5 mi
- Mary Baldwin College Main Building2.5 mi
- The Oaks2.5 mi
- Hilltop2.6 mi
- Western State Hospital2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Staunton
Low season | March |
|---|---|
High season | May |
Average price (weeknight) | $120 |
Average price (weekend night) | $122 |
When to book a room at Holiday Inn Express & Suites Staunton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Staunton
FAQs when booking at Holiday Inn Express & Suites Staunton
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See most recommended stays in StauntonGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Staunton Shenandoah Valley |
Distance to airport | 13.5 mi |