Stellenbosch Hotels

Josef (employee) was great!

The piece and privacy of the location was the only positive experience.

Rooms are noisy. Security service would be recommended, The individual houses are not protected and people can walk in and out, recommend to lock windows at night Breakfast should be included in the roomrate. The WLAN service was not available from the room and availability of WLAN in the lobby was poor. Rooms need refresh and no minibar at this 4 star location.

Beautiful room. Prompt service. We requested a cab/driver and he took us to a few fabulous wineries that were not on our list. It made the trip to Stellenbosch!

All of the different experiences on offer - birds especially

Minor points - hair dryer plug would not stay in socket; patio rather dirty; sunloungers in private garden left out overnight so wet in the morning; no coffee jug for ground coffee; no drinking water in the room.

liked everything!

liked everything!

Beautiful & historic hotel with very friendly, helpful staff. Very centrally located. Hotel was being renovated while we stayed there but this wasn't at all an inconvenience unless you make it one. Breakfast was fantastic.

The hotel is in a beautiful environment and the staff members were non-pretentious and friendly

The wireless Internet access in my room did not work and despite the fact that I immediately reported it and the problem was identified, it was not fixed when I left after 6 days.

It is in a lovely location and the rooms, especially the beds, are very comfortable and, in general, well-appointed.

I thought that it was not a very fair policy to make people pay for parking next to their rooms when the only other parking was a long way off and there seemed to be plenty of parking available near the rooms. I also thought that leaving the cleaning trolleys outside our room almost 24/7 was not really a good reflection on the hotel as, I feel that the cleaning staff should be as unobtrusive as possible in a hotel.

Beautiful countryside, lovely hotel. Food fantastic.

The location was superb with spectacular views of the mountains and surrounding countryside. My wife and I were both impressed with the the frirendliness and helpfullnes of the staff, and we would have no hesitation in returning or recommending the hotel.

Location awesome, staff superb, they upgraded our room to one that overlooked lake and vineyards. Wish we could have stayed longer.

Pleasant and peaceful environment, Fantastic view, Beautiful room, good food, winetasting, friendly staff

Nothing.

Beautiful views, garden ad a big room however not a 5* place

Cold room

We liked the atmosphere and ambience with fresh cut flowers every day and the natural surroundings accompanied by a helpful and courteous staff.

The staff was amazing

poor facility orientation and comfort due to renovations- very small room

The staff were very friendly and kind. We booked via the Internet and received a stuffed (smokey) room. The moment there came an opening the staff kindly upgraded our room. Thank you very much. We stayed for two nights. There were safe underground parking which was welcome.

The stuffed (smokey) room was not very pleasant. It was very hot and we couldn't use the aircon as even more smokey air entered via the aircon. We had to open the window at night ( for fresh air) and did not sleep well due to the traffic noise. Luckily the staff moved us to another pleasant room the moment they had place - thank you very much.

Every member of the staff was kind and accommodating. If you are looking for a nice cozy place in Stellenbosch, look no further. Very private and safe. The evening hotel employee  was a nice touch too. Recommendations for tours and driver were s

The staff and facilities were very good. The poolside area was lovely and relaxing after a day out and kept very clean and tidy. Our room had a huge four poster bed and was very comfortable. It would have been nice to have had a news channel covering UK i.e. Sky News or BBC News but Euro News was the only European channel available. The location was very good, about a 10 minute walk into the town centre in a safe area. A torch was provided in the room to help on your walk back if necessary which was useful as the pavements were not good. Overall a very pleasant stay and we would recommend it anyone.

Large and luxurious rooms and very clean - no complaints

The staff went out of their way to make our stay memorable.

NA

The service. The two ladies in the reception are very kind and helpful.

The internet service for my computer was limited and I was not able to use it.

JJG is a nice little guesthouse, with friendly staff. It is well placed for the university and city center of Stellenbosch. Breakfasts are excellent.

The rooms are not particularly spacious or comfortable. The wi fi somehow messed up my laptop, and I couldn't use wireless there.

the B&B was chosen because of its proximity to a function which I was attending. It was well priced and the service from the owners was excellent.

No

Enjoy it very much

Traveling over 20 hrs it was great to have a Hotel that nice close to the airport. Shuttle was perfect. Carried our luggage and surfboard no problem. Breakfast...the manager comes to my wife,holds her hand and says"welcome". Who does that? Perfect.

perfect location near the airport with a free shuttle. Staff very helpful. Beautiful facilities and even free goodies in the minibar!

There is nothing negative to report.

The hotel is lovely and the location stunning. The rooms are beautiful and set in small clusters, with 4 different swimming pools so that none ever seems crowded or noisy. The Spa was fantastic, a real treat at a decent price - would highly recommend it. There was a wedding ceremony on the lawn during our stay, which was lovely to be able to watch and enjoy the fireworks at night.

Having stayed at the Lanzerac many times before, we were expecting the same 5 star service we have always received - how disappointed we were. On arrival our 2 double and 1 twin room were in fact 3 doubles, leaving 2 teenage boys to share a double bed was not ideal! They eventually split one of the beds, but in the wrong room! We waited a long time for service on the terrace with the staff disagreeing among themselves whether we could just have sandwiches. It also took twenty minutes for an ashtray to appear. Breakfast was appalling - the hot buffet was akin to that of a 3 star hotel and service was equally thin. Terrible customer care and bad service - inexcusable!

The setting

Quality of dinner food not up to 5* standard in my view - we stayed at the Vineyard in Newlands and the mount Nelson also on this trip - both were better food!

Highly recommended. Stayed for seven days and the warmth and friendliness of all staff was greatly appreciated. Ideal for those that like country life and pets. Gave very useful suggestions on where to go for activities and dining. The breakfast menu is plentiful and varied. Fully appreciated the extra effort to provide the BBQ (braai) facilities to enable a family day to be held.

The setting is absolutely dreamy! And the breakfasts divine. We really enjoyed our stay and recommend to friends and family.

Small size and friendly owner... and great common 'livingroomarea'.

A bit far from the city center.

We liked the owners as they were very helpful and also made suggestions about good places to visit and helped us rent a car. Our plane left late in the afternoon and they let us use the room later in the day to change. Very nice place to end our stay in Africa

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