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Bed was comfortable be that all we liked Did not get the room that we booked and payed for and they would not make it right or fix the payment for the smaller room we got. Was told take it or leave. Most unfriendly people I have ever seen. There was no manager to talk to. There was a long line of people at The desk with problems with there rooms and they did no help any of them. They where told same thing we were told take it or leave. Someone need to do a complete over haul of hotel and staff.
Staff refused to make things right with customers My in-laws were overcharged and the stsff refused to lower the price Another couple had a filthy refrigerator and the cleaning staff actually said no when asked to clean it They would not take action to the burning smell on 4th floor They gave away a lady's room even though she paid for late check in. No manager on duty nor available. They claimed that third party booking sites are to blame, and refused to be helpful if a third party site was used
Staff was friendly. I accidentally left some valuable papers in the room. I called the hotel several hours later and the maid had brought the papers to the front desk and I was able to pick them up. Nothing was missing! Nothing
It was accessible to Starbuck and Whataburger. There was a party below me in one of the event rooms that was playing loud music until I was able to goto sleep around 10:30p. I asked the front desk to have them lower the music which they did for a time but raised it back up. I understand you can rent these rooms out but for a hotel that hosts businessmen and women there is no place for loud parties.
Easy to use at location Needs additional mirrors on wall outside of bathroom.. Outside pool was cold and a recent wind littered three water with leaves and debris.
The beds were clean, bathroom clean, enough parking, the staff was friendly as well as helpful. The floors could have been swept. But it was not bad enough to really complain about.
The room had new flooring and fixtures. The room had a cockroach on the floor after we had a big rain. Every morning it sounded like a herd of kids started doing laps on the floor above my room along with other strange noises at all hours of the night.
it was what i expected. i have never had any problems with Motel 6
Hotel employee and the rest of the staff were great. Room very friendly and maid service excellent. I will certainly at the Stephenville Motel 6 next time I'm passing through!
The front desk help was . I found to be helpful and knowledgeable about the area. I thought she was pretty too!!! Pillows were a little soft for my taste. But im a weird sleeper so its probably just me
Possibly the cleanest hotel I've stayed in. There was no shampoo provided in the room. I found that odd.
This guest did not leave comments about this hotel.
Lots of room, bed was comfy, & everything was just great. Floor could of been cleaner. Turned bottom of white socks back. Got some water on the floor & wiped it up with a wash cloth that was white & it came back black.
Clean and comfortable room and bed. The surrounding grassy areas for pet walking were full of sand burrs. Had to pick goat head stickers out of their paws and fur every time we walked.
the staff was extremely nice the towels and sheets didn't seem as clean .... and very thin.. would suggest bringing your own.. we did bring our own bed stuff to sleep in.
the location was perfect and the room was pretty No greeting Front desk not friendly Requested smoking room was told we don't have any GM said they only have (2) rooms no apology Check out folio showed a $96.00 total when I paid more than that thru you guys and they tried to charge me on my cc
Very nice, clean room. Hot tub not working and pool murky
Love the staff and the location is great and the brakes good Our room floor was dirty because of the carpet being old need to replace all old carpet and put in new carpet
Great breakfast and lady attending the breakfast bar was so sweet and helpful, very friendly. Front desk help not friendly, rude.
Very new and clean. Hotel was fine PriceLine is terrible. When we arrived we had our confirmation number and receipt in hand but the hotel did not have us in their system for a reservation. They said this was a Price Line problem. They were sold out but the GM found us a
Friendly staff and delicious breakfast! Room was not ready when I arrived for check in.
Tenmperature/Cleanliness/Friendliness The cup part of the coffee maker was missing!
We travel to Stephenville for business twice a year and have been waiting a long time for a new hotel to open up. This was as nice a hotel room as I have stayed in. I suggest the King suite if you can get one. The room was huge and clean. The bed was very comfortable and you get a choice of soft or firm pillows. Tile shower went all the way to the ceiling (10 ft). It's easily the nicest hotel in this town.
Breakfast. Good solid floors don't hear neighbors. No bathroom fan
Late night staff was friendly and made me feel welcome. Staff handling the breakfast was very professional and very friendly I didnt like was the hotel manager watching my family and i at the breakfast area we were the only family there that morning and everytime my husband and son got up to get something the management made it known they were getting watched like a hawk.
critters in the stair well
It was very country like, very Texsn!
Staff was nice. Room was filthy! Sheets had not been changed from previous guest, but also had holes in them. There were no towels in the room! The leg on the table was completely broken off. And something splattered all over the back of the door that was disgusting. By far one of the worst hotels.
It was close to my desired location. I only had to travel a few miles each day to get to the ranch. The staff was very friendly. Rooms could be updated and re-carpeted instead of cutting patches and gluing them to the floor. Did not have a microwave until I requested one. Other than that I enjoyed my stay there. It was a fun weekend.
Super friendly staff. Very quiet motel. Room was clean.
Location was fine. Very old and run down. Major face lift necessary. The AC was very loud and inconveniently located. There was a dead roach in the bathroom that was not cleaned up, bathroom lights did not work properly.
This guest did not leave comments about this hotel.
Friendly and helpful staff, very convenient, easy stay.
The location wasn't bad. It was hotter in the room that it was outside and the lady told us that we would have to pay an upgrade charge to move to another room
quiet room and the room was warm. old, on need of remodel, smelled like stale food.
cheap price room was not as clean as the last time I stayed here!
I liked that there was a fridge and microwave. The water pressure in the shower was great too. My wife thought it was too high though. Huge spider/web on the window sill. It was obvious corners were taken in cleaning the room. The door would sometimes not open when you swiped the card. Even the staff had a hard time with it. The room number was TAPED to the door. Seriously?
The room was nasty. Bed sheets had not been changed. Visible bed bugs, their poop stains visible on the sheets. It was the nastiest room I've ever checked into. My kid's room was infested with bugs but didn't find out until the morning due to bites.
Was close to where I needed to be Bath tub wasn't my kinda clean
Very friendly staff. Nice clean room. Good value for the money. Furniture a little worn but the bed was very comfortable.
Affordable rooms and very clean. Close to the university and restaurants. No
The desk clerk was helpful. Dingy, dark, noisy, lock to bathroom and latch to hallway didn't work. Made up sofa bed for son - old sheets and blanket still on it. Got new bedding - holes in blanket, no pillow available. Alarm clock was set wrong and went off at 2:00 a.m.
Bed is ok Smell. Dirty room.
Great location. .breakfast waffles and coffee & muffins
The location was perfect and the price was very reasonable!! The hallway smelled awful and the room smelled of cigarette smoke but I had no option but get a smoking room. My tv remote worked only half the time and after the first day I couldn't get the Internet to work on my phone or computer.
Location Smells bad stained carpet everywhere stained furniture cracked floor in restroom
The room was very nice. And beds where great. That there where only stairs to get to the second level.
Staff was very friendly and helpful. The overall condition of the room was poor. Needs renovation. Carpet was old and smells. Room was old.
The desk clerk was nice. The 1st room had a foul odor, mouse droppings and food crumbs in the bed. We asked for a different room. The second room ALSO had rodent droppings in the bed. We checked OUT and found a room elsewhere. The man said he could refund it but didnt.Horrible
nothing We found bedbugs and told staff and they said 'thanks for telling us'. Also no elevator only stairs. Very hard to get luggage in room
Nothing The hotel had trash laying around the outside doors. The bathrooms were in need of repair. And the towels and sheets were stained and thin.
The room showed it age, but it was clean and comfortable. The front entrance was taped off. The pool and the jacuzzi were empty. Some tools and equipment was laying around. Pretty easy to tell they were working on it.
Good value. The place is older and as such isn't a getaway destination. The place was well kept, but basic in it's amenities. An inexpensive place to sleep. Occasionally some guests are a little rough looking, but I've never seen any problems in the 2 times I've stayed here.