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the staff were great.very friendly and went out of their way to make our stay enjoyable
The hotel was situated right in the centre of town. The hotel was beautifully furnished and the buffet breakfast was excellent. Overall very good value for money.
It was simply amazing the way all the features were put together! Especially the warmed bathroom, the interesting and romantic view in winter from the window-panes, and last but not least... the excellent and exquisite delicious breakfast. We are really looking forward to coming back! erm... nothing!
A practical and very pleasant hotel - friendly and helpful staff, and a fantastic breakfast - possibly the best hotel breakfast I have ever had - so much choice, and all good quality and tasty.
Very comfortable beds, really friendly staff. Generally very good and perfect or our short holiday No thank you
Buffet breakfast was good. Plenty of choice and was always refreshed No room service after 10pm so late arrivals are stuck with the minibar prices
Good price compared to Norwegian prices, nice breakfast
room, breakfast The room was extremely cold and the heating was the highest according i could put it on. I was on my computer wrapped up in a 2 blankets freezing. Never been in such a cold room.
Excellent location, good quality hotel, friendly staff, reasonable cost (for Norway!)
The Hotel was very nice located in Tønsberg city and the breakfast was very good. When we arrived the Hotel 6.30 p.m there was no hot water (too cold to shower). 11.30 p.m the water was still cold. Very disapointing for a Hotel rated 5 stars. The water was warm enough for a shower in the morning.
Very good breakfast.
Staff incredibly helpful and friendly. Great views. Lovely location. Only 200 NKR to keep the room until 5pm on our last day. Room a bit cold and no controls that worked. Breakfast a little stale but then it was New Year and there were very few guests.
very helpful staff,central location,excellent sized room lack of a bar,however because of the limited amount of rooms it would not be viable
Location near to bus and train stations restaurants supermarket and many of the places of interest to tourists. No milk provided for advertised free tea and coffee in afternoon and evening and on obtaining some from the reluctant receptionist it was sour.I stayed for 6 nights and by the end of the week was ready to smash the CD player having heard the same disc all week.
Lovely staff, excellent breakfast, very good location as it near Torp. Regular train service to Oslo and station only ten minute walk from hotel. Hotel is very traditional with lovely touches. Plenty space in room.Would definitely stay there again. It is expensive to travel by taxi from airport to hotel at night. Check out train service as it only 5 minutes away.
The breakfast was more than expected.
Polite staff, good breakfast and an excellent location. Our room was a good size and very comfortable. Although in the town centre the hotel is in a quiet street. Generally no. However the carpets in the part of the hotel we stayed in will require updating.
waffels :P the 2 beds pushed together to make a double bed kept coming apart.
Room was clean, staff was very nice. Good breakfast. Free Internet and parking. Could use some sprucing up - carpeting, etc.
Comfort, breakfast, location simultaneously nearby in the centre and the railwaystation
lovely place, good style, good breakfast hotel free wifi network doesn't work very well, the bed were very very very soft
Staff was really friendly. Breakfast was was excellent and really well displayed.
The showers did not have any schampoo or body wash. They only contained the same hand soap as the toilet. The free internet access only lasted for 8 hours, which means that you could use it in the evening, but in the morning after getting up, before breakfast you could not get online and check emails etc before checking out.
evening buffet was excellent as we arrived quite late and did not feel like going out to eat Receptionist on arrival was not very welcoming
staff credit to company, good english speaking ,warm welcome,easy access to all areas, overall excellent,enjoyed our stay in hotel and sandjford
Breakfast fantastic No air conditioned in rooms
Location relative to train and airport. Very efficient, professional staff
Good breakfast buffet, very close to train station
Free, fast internet access was very good. Staff were very welcoming & spoke excellent English. The room was quite and comfortable and the shower spacious, with proper glass doors. The evening buffet & breakfast were both good. The Hotel was practically a whaling museum, which was fascinating having just read Moby Dick!
they replied my queries faster than booking.com. they were more concerned in my troubles about booking.com's mistake. it was fine as it can be in city center.
The excellent attitude of the staff, especially in Reception, where every effort was made to ensure we enjoyed our stay. Nothing.
The clarion is a las vegas experience into the fjords! :)
Friendly and helpful staff, excellent breakfast (Nordic), pretty location on the water, an hour from Sandefjord Torp airport, a bit off the beaten track but handy base for exploring Oslofjorden, plenty of parking, sauna + pool, hotel bar
Very quiet and wonderful place , very romantic, excellent breakfeast, staff very pleasant. the hotel location. We arrived on a Sunday from Torp airport by taxi, it was very expensive, 1240 NOK (155 euro), we were very surprised.Booking.com announced the location of the hotel 15 km from the airport, which is false. The hotel is located 40 km from the airport. It is necessary to rent a car if you want to visit a little
The waitress was extremely friendly and smiling. The breakfast was a nice experience with excellent food The room was too small, the TV was outdated. The location of the room was far away from the elevator.The bathroom was small. The room was a bit outdated.
The location and staff were very helpfull. I feel the atmoshere and decor of the hotel is poor and resembles a retierment home for the elderly rather than that likened to the usual hotel experience. The restaurant I found to be not kept clean when people left a table following there meal and the food also poor.
Simple. clear offer. Good location. Paying an extra 60 NOK for 4 hours of internet. 1st Norwegian Hotel to ask this (and room rate pretty high)
Close to the airport, very easily accessible, good service, friendly personal, and even thought very closed to motorway it was very quiet.
room was lovely and warm on a cold night. and the breakfast was superb
Very close to the airport; for travellers;
Good hotel. Good breakfast. Free coffee on lobby. Free internet. Only public parking avaliable.
Practical, clean, member of a "chain". No surprise, quite moderate price vs standard. No private parking for the hotel, but however quite easy to park the car. Nice area&view, few meters only from many restaurant and marina.
Discrete hotel situated very central and at Bryggan. Cosy hotel in an international environment. Perhaps the bar and restaurant could have been better reachable and better staffed.
Location was great. On the dock by the bay and short walks to transportation and sights. My son and I are of Norsk descent, so not short but also not heavy. We found the twin beds very narrow. More so then the other Thon hotel's we stayed at during our trip.
wonderful views. the cost from the airport. no air conditioning
Beautiful views over harbour. Relaxed atmosphere and very clean.
View over the Fjord and helpful receptionist. Excellent breakfast. Carpet in bedroom could have looked cleaner - a bit tired
We stayed one night on two occasions. On both occasions the reception staff were friendly and helpful.1st stay was good.Very pleasant, sizable room, overlooking fjord.Facilities clean. 2nd stay was dreadful, a disappointing end to our holiday. Having been given the key to our room, it had not been cleaned after the last occupants (even the beds). They opened the room next door, which was in the same state, then the room next door to that -the same again.Back to the computer to see if there was a clean room. We were put in a very small, very hot room which was noisy at night if you opened the window. The bathroom smelt of urine. This in an hotel of 100 rooms with very few people staying.
Very nice restaurant and great breakfast. Hotel in general was clean and convenient. Easy parking.
Well placed for where I had to go and do business. Friendly and helpful. Near quite noisy road. Smallest bed I have ever slept in. Hot room - for no apparent reason. Metal window cappings which when raining make it sound like sleeping in a biscuit tin.
It is located near the harbour/ ferry To few people/ staff - they were running very often
Expensive with very average facilites.
Location for business activities and access to the site. no heaters to make a comfortable exit on the patio for a smoke and relax.
Good, clean, convenient. Hotel staff very efficient. Would have preferred a room away from traffic noise.
Cleanliness, easy to reach and park, reasonable price
Very nice place to stay overnight. Not yet found out.
The location is easy to find, the hotel is quite new. The hotel is quite new and some of the equipment does not work well.
The hotel is very new and modern, nice furniture and sanitary facilities. Doors with RFID locks. Two separated rooms is quite nice although rooms are too small. The hotel is located in the hostel building. Everywhere is the hostel signs and logos. I am not sure why is this, but by the hotel name it's impossible to find it. The hotel is located close to the road and windows don't provide enough sound isolation, however at night there's very little traffic although in the morning there's some more traffic noise comes through the window. There're no toiletry offered in the bathroom except of the liquid soap. No hair dryer too. Every room has it's own water boiler. In our "family" room it emptied after one shower, so other had no warm water left, which is very annoying for the room for two adults and two children. For more than 100 euros I would expect more.
Very small room. No power in bathroom and main light in bedroom was not working. Staff was not able to help correctly. Only 2 towels for bath. Shampoo and handwashing cream were obviously bought at the local low cost supermarket. Extremely high price for the service given. Worth a 2 stars maximum.
N/A We was a group of 7 people, were some of us hade to change rooms several time becouse either people was still living in the room or becouse the room was not clean, it was even a room were it was no bed in the room , only some madrases on top of each other. The breakfast in the morning was unhygienic.
Very basic and needs upgrading. Strong smell of boiled rice throughout.
-shower was gorgeus heater was not working, staff was helpful, he gave me an electric one.
Free parking. Easy reach to all main sights and seaside promenade. Very spacious room, but poor lightning.
nothing breakfast was unedible staff not helpful and i could not get into the on the second day as the cleaner did not finish until 5pm
Absolutely nothing The room, the service, the facilities, the decor, the breakfast, the staff...
It's location was excellent. Cheapest hotel in Tonsberg.Free internet use. A little dated. Furniture in room was stained, old wall mounted soap dispensers still on wall with brown sludge in....not attractive.