Stourbridge Hotels

Clean, Tidy and friendly staff. Easy to find and well located for the area. Lovely club sandwich in the bar! Shower extractor fan was constant, the main bathroom one went on and off with light ok but one over shower 'hummed' all night. Car park had lights but only ones nearest to reception were on (or working) making it very dark for late arrivals (as I was).

location to himley hall. disco loud early hoursof sunday morning ?

Unfortunately the beds were hard and uncomfortable. The room was cold, the heater did not work in our room(129). Despite reporting this nothing was done. Apart from this we enjoyed our stay.

The room was lovely and the location nice Not ideal if you do not have a car because the surounding area was not easily accessible! Raj was great on the mornings as the waiter Some of the reception staff were rude and disrespectful We were two young ladies staying and they did not seem to like this

quiet and comfortable thermostat on shower did not work stuck on boiling hot when asked for bill the initial bill was not based on the rate booked through yourselves but this was corrected without any fuss.

The friendliness of the staff especially on the reception desk upon arrival. Mould in the bath/show

The hotel was handy for Dudley. The rooms were clean and tidy We stayed in a King Superior room,the bed was infact 2 single mattresses that kept coming apart

The bar shut in the due to 'staff sickness' at 10.00, although the receptionist did get me a beer.

relaxed hotel with internet facilities - also quiet no Blossom Hill by the glass - unusual!!!

Free parking was probably the only good thing about my stay. To be honest I didnt enjoy my stay at all, my room was not particularly clean and smelt musky. The bath had mildew around the edges, went to the hotel restraunt, where I was the only customer, which was fine I had the smoked salmon and king prawn salad to start, the prawns came with a very unusual sauce and the salmon tasted very "fishy". I had the mushroom risotto for my main, disgusting! I could not eat any of it, it was the most disgusting, lumpy foul tasting meal I have eaten, it comes with veg I thought, unbelievably your chef had managed to destroy veg n potatoes! I had paid for breakfast and asked if I could not have breakfast and call it quits on dinner I would pay for drinks no, so I paid for a foul dinner and breakfast I didnt eat

The 2 for 1lunch deals and the rooms were clean and comfortable and their was adequate room for parking.

Clean and functional, all facilities that you need for a short stat, good price for an average hotel. Fine

excellent value for money, rooms basic but comfortable, friendly and helpful staff, good for shopping

They actually phoned us a taxi so we could go into town and eat The hotel had a power failure so were unable to provide food, television and the heating was off half the night, we understand these things happen but to still charge guests full price for sub standard facilities is a not very good customeer relations

Good leisure failities, clean. Kettle and remote control didn't work properly. Only enough coffee for one cup per person. Bed so uncomfortable we both had bad back ache for couple of days afterwards. Had to pull bed out because it didn't fit in the headboard fixture properly so squeaked everytime you moved. Restaurant so expensive for very average/poor meal and they tried to charge us £45 for breakfast we hadn't had.

I had heard good things about this hotel, and the approach and exterior was lovely - and in a nice location. it was very clean and functional. When I arrived, I was a little disappointed to find it was a lot like an old folks home. It was fairly sparse and the decor was all a little bit stale. Be warned, if you go into Bewdley, everything is shut in the winter!

The staff were absolutely brilliant, very helpful with local info and booking cabs etc... Booked double but had 2 singles pushed together!

Quiet location, comfortable beds, duvet and not blankets The extractor in the bathroom was extremely noisy and this was reported to the recetionist at checkout.

Service for the hotel was friendly and efficient, easy check in and check out, and despite the Hot water not working one morning the staff were very apologetic and it was fixed the same day. The restaurant was not very good, very slow service, expensive and pretty tasteless food. Wireless was Glitchy, needing frequent passwords throughout the evening.

Staff, quality of premises and an excellent evening meal at a very good price Not a bad point but an observation: The same standard was applied to breakfast as the evening meal which meant I had to wait 15 minutes for my hot breakfast to arrive from ordering. Business people like to be quicker at breakfast

The hotel restaurant was particularly good Hotel restaurant was closed on a sunday evening