Strasburg Hotels

I actually went looking for this property because i remembered staying here with my parents 40 years ago. The place is largely the same and it was a trip down memory lane, so to speak. Strasburg is a lovely town and the Inn is quaint, although some of the fixtures are getting a little dated. Still, it is a very nice location and a very friendly staff. The view of the farmland is lovely. My wife and daughter were reminded of a Methodist Church camp we have visited before, although this is not quite that rustic. You won't get the heavenly shower or bed that high end hotels will offer, but it is clean, comfortable and cozy.

The only thing that was a problem was our reservation was for two rooms with Kings and we were initially given 2 rooms with 2 doubles. They were able to move us for one of the rooms. Only a slight inconvenience. We also made the mistake of staying at our table at the restaurant (outdoor dining) way after dark. It got a little buggy. Not like a swamp, but more than we wanted, so we went inside to finish.

Location: right in the middle of this nice little historic town, and the heart of Amish country, only 20 minutes from the town of Lancaster. Bathroom was exceptional for 2-star: clean, newly-renovated.

Loud, rumbling/squealing noise overhead one night, had to run AC all night to drown it out. Public spaces smelled of mildew. Bath soap was sticky and flimsy.

A pet friendly motel that has a great back area to walk our dog safely! The staff is very nice and the place is kept extremely clean. This is our second visit and look forward to being able to return soon!!

enjoyed our stay - would have like Breakfast served another 1/2 hr.

I have always stayed at Sleep Inns and other hotels in this chain (Choice Hotels) including this one but will no longer do so. We booked online but never received a confirmation from the hotel so we assumed there was no reservation. We didn't try to rebook because we realized we could not make the trip. I don't know what made me call just to make sure there was no reservation, but I did. When I called the Choice Hotel line, they said they had no reservation. I also called the hotel to make sure as well and they said they did have a reservation for us. I explained the situation to the manager but he refused to cancel the reservation and said we would be responsible for the first night. I tried to reason with him but he would not budge. I was upset because we had stayed here for several years in a row and have always been loyal to this hotel chain. Choice Hotels main customer service was no help whatsoever. They took the complaint and said they would investigate but never did. I will never stay with this hotel or this chain again!! Bad business!!

Location was good.

Service was patchy, night attendants were helpful and polite, day attendant not so much. Facilities could use some TLC. Breakfast did not include eggs or meat.

Well placed near to the shopping outlets and nearby eating places.

Very small breakfast eating area, only space for about10 people. When we were there, there were bus groups ( 50 people ) all trying to eat breakfast together.

Very clean owners very nice

No TV in the room the floor of the room was so un level they had a 4 inch block under the bed the bathroom was a cross the hall you had to go out of the room to get to it the TV was downstairs it was shared only water or tea and coffee no soft drinks

Price and convenience

No really, clean but a few repairs to the decor would help.

cleanliness and quiet

could be upgraded sometime

I did not like the fact that you had to wait until 7:00 to get coffee. Then, at 7:00 there was a note on the door that they were not open until 7:30. Coffe was only served from 7:00 til 8:00. That does not give someone much time to get up and run down to the office. I think the rooms should have coffee makers in them. That would make the stay much nicer.

did not like the bed bugs

bed buggs

Clean, nice atmosphere, good complimentary breakfast

Better if they provided drinking water , milk/creamer and sugar in the room

I have no complaints other than the room carpeting needed a good shampooing, but everything else was nice & clean. I would definitely stay at Best Western again but would do it more often if they ran some discount specials.

Their location was great and many amenities. Staff went above and beyond and I was shocked at their breakfast and how much was included. It was by far the largest breakfast spread I have ever witnessed offered by a hotel.

Upon arriving, the check in person was not dressed appropriately for the job. When we got to our room and began to get settled, I found the tissue box nearly empty in the bathroom and a bottle of half used shampoo in the shower. The floor appeared unvacuumed. No mattress protectors on beds with very thin sheets. When I was leaving, I found my door didn't lock. I went to find the front desk person and she came up. Me and my 3 children stood in the hall awkwardly waiting for her to fix it. About 20 minutes later she finally changed our room. So we had to pack our stuff back up. Second room was cleaner and generally okay. Tried to get extra towels at 8:30 pm. No one was to be found. Check out in the morning was completely impersonal. There was a note with a sheet for me to cross off my room number. We won't be staying here again.

Everything. The staff was very helpful and super nice. Great location and very close to everything but not close enough to be right in the heavy mix. I've already recommended to my family.

The hotel was a bit dated but very clean. Bathroom seemed to be more updated and yet very clean.

The hotel was clean and the staff was friendly. Check in was smooth and the location was convenient to Dutch Wonderland. The breakfast was very good and the cook was nice and attentive at refilling things.

We requested a cot for our third child. The cot was comfortable and arrived promptly, but the room was very small and the person didn't actually set it up. I had to move several pieces on furniture to accommodate it and once set up, it was very tight.

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Nice quiet, quaint, hotel in amish country.

The Matrases are too hard.

I should have realized it was not a non smoking hotel. Staff was great.

Great breakfast. Good coffee. Real dishes and silverware. Room was clean and comfortable. Pool was nice. To have a refrigerator in the room would have been helpful and mattress and pillows had seen better days, but overall a GREAT place to stay

Great staff great location the staff were very helpful with what they were able to help

I travel with some expensive things jewelry, Firearms,etc. I tried to use the safe in the room and it was inoperable, the poor girl at the counter was unable to assist. You need Maint on property. Heaven forbid a toilet break

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It was in a good location. I twas nice.

Overall it was a nice hotel.

The beds were comfortable. There was a door to the balcony. I like access to outside air which most hotels have unopenable windows and no balcony/ Also many hotels have very hard beds. The pool and hot tub were larger than most and perfectly maintaine

Nothing

It was off the beaten path and a good price for the short stay we had. It was raining and cool so the outside things were not usable. Were in the process of opening pool area. Could not rate those things. Breakfast was cereal and breads with good coffee. Motel is older and could use an update but everything worked and was clean. We would stay there again. Staff was friendly and helpful.

Asked for a king when booked but got 2 queens. As it happened that was better for us. Updating the bath area could have made this a more attractive place.The age made me check to see if clean. It was and that wasn't a problem just looked old.

Wide well lit hallways and stairways

The owners are delightful, and the rooms are clean and pleasant. Great location for Dutch Wonderland, and fantastic price.

Location

There was stairs. I was not aware that I had to lug my stuff up a flight of twenty plus stairs.

It was located very close to our event and to other eating places.

The breakfast room was rather small and crowded. Kept hearing a noise during the night that sounded like someone taking a shower in our bathroom. Don't know if we were sleeping close to a pressure tank or what, but the intermittent noise was disturbing.

Great location, Beautiful grounds, nice room. Excellent price - opted for continental breakfast only - more than enough food. Although, the "hot breakfast" looked yummy!! Would recommend & stay there again.

Comfortable bed, friendly staff, gorgeous grounds

It was clean and conveniently located. There was a lot of construction going on at the time which did impact our stay. No breakfast included but there was a reasonably priced restaurant on the premises and a 20% discount on it.

The construction (above) and the price was high.

We were in the Pool Building, it made for perfect stay. Weather was horrid. Didn't have to go outside to the pool & hot tub. Enjoyed looking at the wind driven rain outside. Everything was perfect & it's located next to the Bird in Hand Restaurant.

Nothing not to like. Centrally located to all the attractions, next to a great restaurant with wonderful food, the staff was courteous and knowledgeable. Room was very clean with comfy beds, nice TV. Towels by the pool, A game room & workout room

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

We had a marvelous stay at this bed and breakfast. We would highly recommend this establishment! The rooms and bathroom are beautiful, comfortable, and immaculate. Robert, the innkeeper, is helpful, friendly, and a gracious host. The breakfasts are sumptuous. We will definitely return!

Easy Access Very Friendly Staff Older Motel, But very Clean & Neat

Location to restaurants,local shops and museums

Very small bathroom (almost no room to run around); sink located in room proper and very small counter space.

3-5 minutes to Sights& Sound Theater. Food was great @ the RESTAURANT.

Crawling insects in the bathroom, bedsheets like they were not changed/clean.

Clean, n cozy

Tub n shower too narrow n tight