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Hotel location - perfect! Dining room closed on Sunday night!!! No TV remote in room. TV not tuned up properly.
Very friendly and courteous staff. Decor needs a major facelift, food cools very quickly, Wi-Fi poor; Glastonbury closes very early, and runs on Central London prices.Limited food menu
I was given an upgrade to a wonderful suite of rooms! really very good! The room was up a curved staircase and whilst I was having a good day with my condition I could manage to get up . However on a bad day and using my crutches I wouldnt be able to. There was a huge airconditioning unit on the roof of extension one floor below. It kept switching on and off every few minutes all night making sleep nearly impossible! I raised this in the morning and was given a £15 reduction in the fee. They said they usually turn it off at night - it ruined my stay
The building was built in the 15th century - and you can feel that when you first glance it, when you walk in, when you walk around, and even the room we were staying in was all crooked and ancient - but with all the modern facilities you would need, a perfect bathroom, convenient bed, lots of rooms to put your places in (tons of drawers). Staff was very friendly! The view from the room was not too good - through a tiny window I could see only the back of the rest of the buildings. Also, de food was quite delicious - but quite dear according to other places I've dined in the UK.
Olde World charm. Good selection of ale Poorly lit bathroom mirror and none whatsoever in bedroom
Food was particularly good - rooms newly decorated - shower excellent small rooms
Friendly service, great location. no complaints
I liked the old character and the food was fantastic. I thought the decor was great and the beds were really comfortable we stayed in a room at the front and the room was very bright from the street and hotel outside lights they need black out fabric backing the blind. The staff were polite but when we left we were not asked if we enjoyed our stay.
Breakfast didn't like the bucket catching rainwater in my bedroom, didn;t like the windows that wouldn't close nor the central heating that couldn't be turned down and old sponge pillows.
The historical settings The restaurant staff are not aware of good customer skills. We had a meal and when we decided to end it with a dessert, we were told the kitchens had already been closed. Nobody had informed us
The Food was excellent & the bed very comfortable Although the only member of staff we met was very nice.She seemed disorganised. No info in the room..no phone. V. little hot water
Best poached eggs in the world. Very efficient check-in/out. Very friendly staff. Local jam, art, etc on display and available to buy. Nice looking house. Big room. Free wi-fi. Room was very cold, shower didn't work, bath took a long time to fill. Car park was down a muddy poorly lit track.
exellent spacious room with character,good food,friendly staff and superb position for wild life. Only minutes from Glastonbury which has a number of good pubs and restaurants. nothing
the restaurant was closed
Friendly owners and a lovely setting
Very welcoming staff/owner, quiet location, spacious room, good breakfast there is nothing in Meare, not even a pub, so a car is a necessity, Glastonbury, Street and Wells an easy drive away
All of the hotel staff were polite and friendly. The complimentary tea/coffee/biscuits/spring water and especially the port & sherry were very welcome after a hard day's sightseeing! I was also pleased to see that the hotel appears to be wheelchair friendly, an important factor for the family staying in the room next to ours.
Positive & friendly attitude of the staff
Very friendly all round. The food was excellent, it was easy to find and we would be more than happy to stay there again.
I stayed in this hotel for 3 nights when visiting Glastonbury and Wells. The service is excellent and the staff is very friendly and helpful. Very beautiful and comfortable room. Excellent breakfast with plenty of choices. The hotel is situated in a very peaceful location and ideal for exploring Summerset. Absolutely recommendable.
Staff very pleasant. Convenient. Easy parking. Good basic facilities. Slightly over-priced for my needs but I booked late and could find no alternative. Decor and furnishings are sombre and conservative
Accommodating and friendly staff Unfair comment maybe, but the room was way too hot, could have done with air con
Leaving was good Hotel was dirty, staff incompetent, and stay was grossly overpriced.
The room was large and well equipped and anything I required the very helpful and friendly staff were happy to find for me. I enjoyed my stay here very much.
Welcoming staff. Comfortable and clean. Not a high standard of cuisine. My wife's chicken was not cooked and was sent back and not charged.
Very clean and friendly thank you No
Good firm bed Parking, Internet Access was pathetic.
The booking in went well - I was sorry that I had not managed to book direct and had gone thro a booking agent. It was fine for an overnight stop. The bathroom had been tiled but indark brown! In a tiny toilet area too. The shaving mirror was on the wall but too high for either my husband or myself to see into - fitted by a six footer no doubt. Like wise a light over the basin- it was unreachable.
No frills hotel. Characterless and the town of Street has little to offer - Wells would have been better.
Very nice hotel,good location,Clarkes village close by.Shame the shower didnt work,but didnt spoil stay.