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Room (Moulin Rouge decor) was very special! Car park was very tight.
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
Exellent accomadtion very helpfull really funky rooms Nothing
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
the nature around was beutiful. a beutiful breakfast. the room was small.
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
The room was excellent and the staff very helpful Having to pay for parking
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
Nice hotel a good stay could find no faults
Good service, food and locality
A 140E room shouldn't feature a "plastic" shower
Hotel Staff are Excellent Bed covers are far to small....
Loved the city Just the cost of breakfast
The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.
The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.
Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.
Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.
The staff was very well trained and pleasing, hotel was clean and up to the mark
The restaurant - the chefs are very good
Very close to Congresshalle and shopping area
Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.
The hotel is in a quite street and therefore I got a good nights sleep
The staff were superb, as was the food nothing was too much trouble
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
Place near to city town calm free parking nice breakfast room and good breakfast
absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !
Exellent staff, good room to stay for family with childrens Some difficult to find this hotel by car, because the street name Europaallee is new, and my gps not find it
very good location, next to the main railway station, clean and modern, quite big rooms, friendly staff and at a good price. i totally recommend it!
The hotel was in a great location for access to the city and the sports facility. The staff were most helpful.
What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas
Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing
Very new and clean; nice shower.
Room was clean and modern. Good value for money. Breakfast could have been more varied.
Clean and well maintained
close to downtown, clean, very basic rooms, nice breakfast rather tiny bathroom
Very delicious breakfast buffet. Comfort room only has a bigger bed. Partly inhygienic: small blood stains on bed clothes, dusty ventilation holes in bathroom.
All of the staff were very friendly and the location of the hotel is wonderful for experiencing Saarbrücken
Kind, helpful staff; very central location, overlooking Josephskirche, meant you could walk everywhere in town; fantastic organic/fairtrade breakfast. Our room was certainly not luxurious, and perhaps a little tired, but it was perfectly adequate, clean and comfortable. A minor and fairly obvious point, but being in such a central position, and with a front-facing room, there was a bit of street noise at night. My wife says she didn't notice it, but I did.
Breakfast Poor Room facilities and bad Smell
The staff were very friendly. The breakfast was excellent, and included in the price. The room had a good view across the road to the church, and there was no noise from the street in the morning. It was only 5 or 10 minutes walking from the station and was very easy to find.
Loved the downtown location; one block from christmas market. Room was small but comfortable. Tons of character in the building. Staff was pleasant and helpful. Queen bed is two mattresses together in a frame - sleeping towards middle of bed means youre falling into the crack! €5,90 for a bottle of water.
No other hotel available near the station Wi Fi was at a cost .But did not work in room.Also, in the lobby ,it was very weak.
Only stopped en route 2 nights (1 outward-, 2nd homeward-bound) but enjoyed both, for comfort, friendly atmosphere and ease of access to / from the Autobahn. Requires a more traditional German menu (excepting breakfast which is perfect) , balanced with the occasional 2 - 3 'foreign dishes', (for those who do not know German cooking better).
The staff were welcoming and the food in the restaurant was good No drying room or radiators in the bedroom making drying of soaked motorcycling gear impossible
Helpfulness of staff A little dissapionted with the service from staff in the resturant, during the evening meal on the night of 7th July 2007.
We have used this hotel for a number of years as it is a convenient stop-over. It is clean, with a reasonable sized room for a good price. the meal in the restaurant though pricey was good. Breakfast is far too expensive!
Large, comfortable room and good bathroom for very reasonable price. Restaurant also good. Charging for bottle of water in the room - most are complimentary these days.
Business I reserved a non-smoking room, but staff told me there was no space when I checked in. The room was soakd with an offensive ordor of tobacoo, and it was terrible.
Hotel is in a pretty area, and the price was quite ok. Our room was not cleaned, i saw strangers hair in the bathtub, made me have bad dream that night.
Excellent stay for me and my family. I recommend this hotel close to the French border.
Easy parking and close to railway -- easy to get to city centre.
Unfortunately I only staid one night! Hotel is great! Sleeping at the street site! Earlie cars make noice at morning 06.00 hrs
The wellness zone. 5 Euros for the Whirlpool (most places free, but ok). It was great to relax on the top of the building after a day of work.
The speed of the Wi-fi Internet was too slow, especially in the evening.
AC was very noisy.
Nice location, friendly staff, rooms are spacy and quiet. it is right next to the Mercure with a better value for money. No free Wi-Fi, the hotel wanted 10€ to use their parking, don't do that, you can find places in the streets. The shower curtain was not 4 star standard, I would think shower cabins are not too much to ask.
The Hotel staff are very helpful, friendly and approachable especially the service staff at the front desk. Greatly appreciate their service for making my stay very pleasant. The envoirnment in the cafe is very good except the food. Need to work harder on the food.
Hotel La Residence staff was really just friendly and outgoing. The front desk staff was great in asking for info, resturants, places to go. I ordered flowers through the staff for my girlfriend and they were there at the front desk with in 30min! Great! Later to be delivered to my room at the right time! Frau Clever I think and the rest that worked the weekend of the 18 Jan 08 - 20 Jan 08 were awesome really made it a great stay. Nothing I can think of.
The convenient location of the hotel. We were walking distance from pedestrian shopping area, train, highway; but very quiet inside.
Good four stars hotel There were neither peignoirs nor sleeppers in the room.
practicle and comfortable hotel for business traveler, best value for money in the area not very good mattress, only 1 pillow in room
on arrival we could not speak german and the night man could not speak english, but he was very good helping us to check in and find the way to the garage for our car, when we were checking out we were informed that we could only pay in cash because the credit card facility was not working as a result of this they did not charge us for the garage parking, which was very nice of them
Clean room, helpful staff Lack of parking
very friendly staff, central location
Choice of food for breakfast.Garage parking for the car.Staff spoke English.
The Hotel is near the Train Station (400 meters), just in front of the main pedestrian Avenue with all shoppings, bookstores, NordSee restaurants, etc. There is also a SuperMarket inside the Train Station. The room and bathroom were hyper clean, the matress was excelent, the room decoration has good taste and the breakfast has good quality. If you can speak German everything will be easier.
friendliness and central location the hotel is very nice and i have no bad remarks at all
Close to train station, excellent breakfast, comfortable bed, big wardrobe, clean, warm, free unlimited shower gel, internet in the room. The most remarkable thing was how kind the staff was. They allowed us to have breakfast on Sunday at 7AM, they have 24h reception desk, they gave us a discount because the credit card machine wasn't working.
The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.
we wher right down town, also the owner of the hotel was very caring . all was good. loved a larger room but we gat great value for thr price
The staff, and especially Juergen & Claudia, is wonderful, and made us feel very welcome, treating us like family. I highly recommend this hotel.
The waiter was very courteous and kind and waited for me till late in the evening despite my delayed arrival. The room was clean. The room was pretty austere. Even if it was very calm and clean I felt disappointed by the style there, especially as I had read the rooms have been recently refurbished. The hotel is among residential blocks and although I didn't explore the surroundings it seems far out of downtown (but this has to be checked).
There is easy access to the hotel from the Autobahn and it has a nice restaurant. There is no elevator. Parking is on a busy street in front of the hotel - first come, first served. The room small, the bathroom is small, the decor could best be described as "early bordello." Wired Internet cost an additional 4 Euros/day.
Very friendly staff, nice location, free parking, very nice room, delicious breakfast.