Emerald Puteri Hotel

Guests have mentioned that the hotel is very clean and tidy, with a nice fragrance smell. However, some guests have also noted that the room and bathroom were not clean, with stains on the sheets and muddy toilet.

The hotel's location is praised for being very strategic, near the highway exit, with easy access to shops, restaurants, and nearby attractions. However, some guests have mentioned that the hotel is not soundproof and that the underground parking lane is quite narrow.

The staff is described as friendly, helpful, and polite, with fast check-in and accommodating service. However, some guests have mentioned instances of rudeness and poor courtesy from the staff.

Some guests have expressed concerns about the hotel's facilities, including the old and dusty room, poor water pressure in the shower, slow WiFi, and the need for renovations to fix certain issues.

While some guests have found the room comfortable and the bed to be very comfy, others have experienced discomfort due to springy beds causing backaches and noisy air conditioning. Additionally, some guests have mentioned that the swimming pool is small for adults.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests have reported positive experiences with early check-in, with some being allowed to check in before the standard time without any issues. It's worth inquiring about this option if you arrive early.

The hotel's location near various food establishments was highlighted by several guests. Take advantage of the proximity to restaurants and food facilities for convenient dining options.

Some guests noted that the rooms can be noisy, with issues such as creaking beds and noisy air conditioning. Light sleepers may want to consider this feedback when selecting a room.

While some guests found the rooms to be old-fashioned, others mentioned that the hotel is comfortable and suitable for a short stay. Consider checking for any recent room renovations or upgrades before booking.

Guests have mentioned limited parking availability and the closure of the underground car park. If you're traveling by car, it's advisable to inquire about parking options in advance.

Several guests reported issues with room cleanliness and maintenance, such as stained toilet bowls and dirty beds. It may be beneficial to inquire about recent maintenance and cleaning procedures.

Some guests mentioned that the hotel is not soundproof, and noise from outside or neighboring rooms could be heard. Guests sensitive to noise may want to take this into account when booking.

Some guests experienced poor water pressure in the shower, making it difficult to bathe. If this is important to you, consider requesting a room with better water pressure.

Some guests noted that smoking is allowed in the rooms, which may be a concern for non-smoking guests. It's advisable to inquire about the hotel's smoking policy before booking.