Basics
Services and conveniences
Bathroom
Dining
Accessibility and suitability
General
Media and entertainment
Parking and transportation
Outdoor
Laundry
Bedroom
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Some guests mentioned that the rooms are poorly maintained and not clean, but others found it to be good overall. The hotel is located in the center of Surabaya and is close to Tunjungan Plaza mall.
What can I expect from the breakfast at the hotel?
A few guests mentioned that the breakfast was not good, but the hotel offers a restaurant and snack bar, and it is close to other dining options such as Tunjungan Plaza and Surabaya Town Square.
How is the quality of the beds at the hotel?
The rooms are spacious for the price, and some guests found the beds to be comfortable. However, a few guests mentioned that the air conditioning and water heater had some issues.
Is parking available at the hotel?
Parking is available, but it is not free. The hotel is close to attractions like Joko Dolog Statue, Sharp Bamboo Monument, and Grahadi.
What is the best time to visit the hotel?
The low season is in February, and the high season is in September. The hotel offers free Wi-Fi, laundry facilities, and a 24-hour front desk for convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Low Season Travel
February is the low season, which could mean fewer crowds and potentially better deals.
Explore Nearby Attractions
The hotel is conveniently located near Tunjungan Plaza, Joko Dolog Statue, and other attractions, making it easy to explore the area.
Request a Well-Maintained Room
Some guests mentioned that the rooms were not well-maintained, so consider requesting a room that has been recently updated and well-kept.
Be Mindful of Breakfast
Several guests mentioned that the breakfast was not up to par, so you might want to explore other dining options nearby.
Check the Air Conditioning
Some guests experienced issues with the air conditioning being turned off, so it may be helpful to confirm the functionality of this amenity upon check-in.
Inquire About Late Check-Out
If you need a late check-out, it may be beneficial to confirm this in advance, as some guests mentioned challenges with obtaining extra time.
Utilize the Concierge Service
The hotel offers concierge service, which could be helpful for recommendations and assistance with planning activities in the area.
Consider Room Price and Size
Guests found the rooms spacious for the price, but noted issues with cleanliness and water heater functionality, so it's important to balance these factors when booking.
Take Advantage of Free Parking
The hotel offers free parking, which can be a valuable perk for those traveling with a vehicle.
Plan for High Season
September is the high season, so if you're visiting during this time, it's advisable to book in advance and expect potentially busier conditions.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
---|---|
High season | January |
Average price (weeknight) | $19 |
Value for money | 8.2 |
---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 8.5 mi |