Cleo Hotel Jemursari Surabaya

The hotel offers a restaurant with a good breakfast menu, although some guests mentioned a desire for more variety. Additionally, there is a coffee shop available for your convenience.

Guests have described the beds as clean and comfortable, providing a good night's sleep. However, some guests have mentioned a preference for queen beds instead of the combination of two single beds.

Yes, the hotel offers free parking, providing enough space for your convenience.

The hotel provides easy access, comfortable rooms, and a cafe at the first floor with a nice ambiance. Additionally, there are entertainment options available, and the staff is known for being friendly.

While guests have praised the cleanliness and comfort of the rooms, some have mentioned specific areas that need attention, such as the lift maintenance and the need for detail in cleaning the hallway and trash bins.

Some guests encountered cleanliness issues such as stained bedsheets and towels with holes. It may be beneficial to inspect the room upon check-in and request a change if necessary.

Several guests mentioned noise disturbances, including loud neighboring rooms and sound transmission from the street. Light sleepers may want to bring earplugs or request a quieter room location.

If you prefer a queen bed, double-check the room configuration upon booking as some guests found that their queen bed request resulted in two single beds pushed together.

Despite requesting non-smoking rooms, a few guests were initially allocated smoking rooms. It's advisable to confirm the room type upon arrival to avoid inconvenience.

The hotel is conveniently located near various attractions such as Royal Plaza Surabaya, City of Tomorrow, Al Akbar Mosque, and Surabaya Zoo, offering guests diverse options for leisure activities.

Some guests noted issues with the hotel's lifts, including annoying sounds and maintenance concerns. This is something to consider, especially for those sensitive to noise.

Several guests highlighted cleanliness issues in the hotel, including dirty hallways, old towels, and unclean rooms. It's important to manage expectations regarding cleanliness standards.

A few guests mentioned noise concerns from the dining hall/lobby at night. Those sensitive to noise may want to request a room away from common areas.

Some guests reported encountering insects in their rooms and toilets. It's advisable to conduct a quick inspection upon entering the room to address any issues promptly.

Guests expressed concerns about the hotel's security, including limited security personnel and incidents of theft. It's essential to be mindful of personal belongings and consider additional security measures if needed.