Grand Hotel Surabaya

Some guests have mentioned concerns about the cleanliness of the rooms and bathrooms, citing issues such as stained beds, dirty bathrooms, and dusty conditions. However, others have found the rooms to be spacious and clean, with helpful staff who are willing to address any cleanliness issues.

Guests have appreciated the spaciousness of the rooms and the city views, as well as the comfortable beds. Some have also highlighted the helpfulness and courtesy of the staff.

The hotel's location in the city center has been praised by guests, as it is within walking distance of shopping malls and tourist spots, making it a strategic and convenient choice for exploring Surabaya.

Some guests have expressed disappointment with the limited breakfast options and the quality of the food, while others have found the breakfast satisfying, especially with the convenience of having it delivered to the room.

The hotel offers a clean swimming pool and is within walking distance from Gubeng train station and several shopping malls, providing a budget-friendly option with a strategic location for guests to enjoy their stay in Surabaya.

Rooms on higher floors offer beautiful city views, providing a more enjoyable stay.

Some guests noted that the hotel does not provide slippers, so it might be a good idea to bring your own for added comfort.

Several guests mentioned issues with room cleanliness, so it's advisable to inspect the room upon arrival and request a change if necessary.

Some guests experienced noise disturbances from neighboring rooms, so it may be helpful to pack earplugs for a peaceful night's sleep.

The hotel's strategic location offers proximity to various tourist spots and shopping malls, making it convenient for sightseeing and leisure activities.

A few guests found the breakfast options unsatisfactory, so it might be worthwhile to explore nearby dining options instead.

If you encounter any maintenance issues in your room, don't hesitate to inform the staff, as they are reportedly responsive and willing to assist.

Guests appreciated the clean swimming pool, so consider packing swimwear to enjoy this facility during your stay.

Some guests received a different room type than booked, so it's advisable to double-check your room assignment upon arrival to ensure it meets your expectations.

The hotel's proximity to tourist areas and shopping malls makes it a convenient choice for travelers looking to explore the city.