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Amenities
Reviews
Location
When to book
Tips & FAQs
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3 stars

Grand Hotel Surabaya

Jalan Pemuda No 19-21, Surabaya, Indonesia
Surabaya, Indonesia
See location+62 315 450 888
From
$15
Cheapest

rate per night

7.7
Good
based on 431 reviews
431 reviews
Room type
Provider
Nightly total
Deluxe room
$15

Overview

Set in Surabaya and with Sharp Bamboo Monument reachable within 500 metres, Grand Hotel Surabaya offers concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 3-star hotel offers a bar. The hotel provides an outdoor swimming pool, spa centre and a 24-hour front desk. Popular points of interest near the hotel include Submarine Monument, Gubeng Train Station and Joko Dolog Statue. Juanda International Airport is 16 km away, and the property offers a paid airport shuttle service.
7.7
Good rating
Based on 431 verified guest reviews

Latest deals for Grand Hotel Surabaya

Mon 9/22
Tue 9/23
Deluxe room
bed type unknown
$15
nightly with fees
bed type unknown
$19
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Hotel Surabaya

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Cable or satellite TV

Services and conveniences

  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned

Pool and spa

  • Spa and wellness center
  • Massage
  • Indoor pool
  • Outdoor pool

Accessibility and suitability

  • No smoking
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area

Dining

  • Restaurant
  • Bar/Lounge

Parking and transportation

  • Airport shuttle (surcharge)

Bathroom

  • Hairdryer

Workspace

  • Fax/photocopying

Fitness

  • Fitness center

Reviews of Grand Hotel Surabaya

7.7
Good
431 verified ratings
Wonderful
144
Very good
106
Good
56
Okay
41
Fair
32
Mediocre
23
Poor
29

Summary of reviews

Guests say
Guests generally liked the hotel's strategic location near the city center and malls. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and bathrooms, as well as unpleasant odors. The service received mixed reviews, with some guests expressing dissatisfaction with the breakfast and amenities. Overall, while the hotel is seen as a budget option, it falls short in several key areas.
AI-Generated from customer reviews
Location9 out of 10
Value for Price5 out of 10
Cleanliness4 out of 10
Atmosphere4 out of 10
Service3.5 out of 10
Amenities3.5 out of 10
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Location

Jalan Pemuda No 19-21, Surabaya

What's nearby

  • Surabaya Plaza Shopping Mall277 yd
  • World Trade Centre283 yd
  • Monumen Kapal Selam0.3 mi
  • Tunjungan Plaza0.4 mi
  • Taman Hiburan Rakyat0.5 mi
  • BG Junction1 mi
  • Gelora 10 November Stadium1.1 mi
  • Heroic Monument1.4 mi
  • Pasar Turi Train Station1.5 mi
  • Jembatan Merah Plaza Mall2 mi
  • Museum Mpu Tantular2.1 mi
  • Surabaya Zoo2.3 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Grand Hotel Surabaya

Low season

High season

Average price (weeknight)

July
July
$17
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Grand Hotel Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Hotel Surabaya

  • How long should you stay at Grand Hotel Surabaya? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Grand Hotel Surabaya

  • Where is Grand Hotel Surabaya located?

    Grand Hotel Surabaya is located at Jalan Pemuda No 19-21 in Genteng, 1.1 miles from the center of Surabaya. Surabaya Plaza Shopping Mall is the closest landmark to Grand Hotel Surabaya.

  • When is check-in time and check-out time at Grand Hotel Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Grand Hotel Surabaya.

  • Does Grand Hotel Surabaya offer free Wi-Fi?

    Yes, Grand Hotel Surabaya offers free Wi-Fi.

  • How far is Grand Hotel Surabaya from the airport?

    Grand Hotel Surabaya is 8.4 miles from Surabaya Juanda. Grand Hotel Surabaya is 45.7 miles from Malang.

  • Does Grand Hotel Surabaya have a pool?

    Yes, Grand Hotel Surabaya has a pool onsite.

  • How does KAYAK find such great Grand Hotel Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Surabaya.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Garden Palace Hotel7.4 Good (967 reviews)0.06 miRestaurant$33+
4-star hotel
Surabaya Suites Hotel Powered by Archipelago7.5 Good (594 reviews)0.17 miOutdoor pool, Spa and wellness center, Fitness center$20+
3-star hotel
7% cheaperThe Win Hotel Surabaya8 Excellent (352 reviews)0.25 miRestaurant, Room service, Free Wi-Fi$14+
2-star hotel
33% cheaper
RedDoorz @ Sparkling Hotel Surabaya
6.1 Good (26 reviews)0.25 miWi-Fi, Free parking, Flat-screen TV$10+

Cheapest

See cheapest stays in Surabaya
2-star hotel
53% cheaper
KoolKost Syariah near Tunjungan Plaza 2
4.3 Okay (2 reviews)0.4 mi$7+
2-star hotel
47% cheaperSoerabaja Place Guest House8.2 Excellent (32 reviews)0.45 miWi-Fi, Tea/coffee maker, Flat-screen TV$8+
2-star hotel
33% cheaper
RedDoorz @ Sparkling Hotel Surabaya
6.1 Good (26 reviews)0.25 miWi-Fi, Free parking, Flat-screen TV$10+
1-star hotel
27% cheaperTab Capsule Hotel - Kayoon Surabaya8.2 Excellent (198 reviews)0.29 miWi-Fi$11+

Most recommended

See most recommended stays in Surabaya
4-star hotel
Morazen Surabaya
9.3 Excellent (333 reviews)0.26 miIndoor pool, Spa and wellness center, Fitness center$42+
1-star hotel
7% cheaper
Hotel Sulawesi Gorontalo
9.1 Excellent (12 reviews)0.52 miRestaurant, Room service$14+
4-star hotel
Crown Prince Hotel Surabaya Managed By Midtown Indonesia8.8 Excellent (783 reviews)0.44 miOutdoor pool, Spa and wellness center, Fitness center$28+
4-star hotel
Grand Inna Tunjungan8.8 Excellent (774 reviews)0.31 miOutdoor pool, Spa and wellness center, Fitness center$26+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.5
1.1 mi
Surabaya Juanda
8.4 mi

Everything you need to know for your stay in Surabaya

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