Grand Hotel Surabaya

3 stars
Jalan Pemuda No 19-21, Surabaya, Indonesia
Surabaya, Indonesia
7.7
Good
based on 435 reviews
435 reviews
Mon 11/17
-
Tue 11/18
1 room, 2 guests
Deals from
$15
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$15
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set in Surabaya and with Sharp Bamboo Monument reachable within 500 metres, Grand Hotel Surabaya offers concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 3-star hotel offers a bar. The hotel provides an outdoor swimming pool, spa centre and a 24-hour front desk. Popular points of interest near the hotel include Submarine Monument, Gubeng Train Station and Joko Dolog Statue. Juanda International Airport is 16 km away, and the property offers a paid airport shuttle service.
7.7
Good rating
Based on 435 verified guest reviews

Latest deals for Grand Hotel Surabaya

Mon 11/17
Tue 11/18
Deluxe room
bed type unknown
$15
nightly with fees
bed type unknown
$19
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Hotel Surabaya

  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Meeting/Banquet facilities

Services and conveniences

  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned

Pool and spa

  • Massage
  • Spa
  • Indoor pool
  • Outdoor pool

Accessibility and suitability

  • No smoking
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area

Dining

  • Restaurant
  • Bar/Lounge

Bathroom

  • Hairdryer

Workspace

  • Fax/photocopying

Health and safety

  • 24-hour security

Fitness

  • Fitness center

Reviews of Grand Hotel Surabaya

7.7
Good
435 verified ratings
Wonderful
144
Very good
106
Good
57
Okay
44
Fair
32
Mediocre
23
Poor
29

Summary of reviews

Guests say
Guests generally liked the hotel's strategic location near the city center and malls. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and bathrooms, as well as unpleasant odors. The service received mixed reviews, with some guests expressing dissatisfaction with the breakfast and amenities. Overall, while the hotel is seen as a budget option, it falls short in several key areas.
AI-Generated from customer reviews
Location9 out of 10
Value for Price5 out of 10
Cleanliness4 out of 10
Atmosphere4 out of 10
Service3.5 out of 10
Amenities3.5 out of 10
Sort by:Most recent

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Location

Jalan Pemuda No 19-21, Surabaya

What's nearby

  • Surabaya Plaza Shopping Mall277 yd
  • World Trade Centre283 yd
  • Monumen Kapal Selam0.3 mi
  • Tunjungan Plaza0.4 mi
  • Taman Hiburan Rakyat0.5 mi
  • BG Junction1 mi
  • Gelora 10 November Stadium1.1 mi
  • Heroic Monument1.4 mi
  • Pasar Turi Train Station1.5 mi
  • Jembatan Merah Plaza Mall2 mi
  • Museum Mpu Tantular2.1 mi
  • Surabaya Zoo2.3 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Grand Hotel Surabaya

Low season

High season

Average price (weeknight)

July
July
$17
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Grand Hotel Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Hotel Surabaya

  • How long should you stay at Grand Hotel Surabaya? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Grand Hotel Surabaya

  • Where is Grand Hotel Surabaya located?

    Grand Hotel Surabaya is located at Jalan Pemuda No 19-21 in Genteng, 1.1 miles from the center of Surabaya. Surabaya Plaza Shopping Mall is the closest landmark to Grand Hotel Surabaya.

  • When is check-in time and check-out time at Grand Hotel Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Grand Hotel Surabaya.

  • Does Grand Hotel Surabaya offer free Wi-Fi?

    Yes, Grand Hotel Surabaya offers free Wi-Fi.

  • How far is Grand Hotel Surabaya from the airport?

    Grand Hotel Surabaya is 8.4 miles from Surabaya Juanda. Grand Hotel Surabaya is 45.7 miles from Malang.

  • Does Grand Hotel Surabaya have a pool?

    Yes, Grand Hotel Surabaya has a pool onsite.

  • How does KAYAK find such great Grand Hotel Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Surabaya.

Nearby hotels and places to stay

Closest

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4-star hotel
Garden Palace Hotel7.4 Good (967 reviews)0.06 miRestaurant$33+
4-star hotel
Surabaya Suites Hotel Powered by Archipelago7.7 Good (611 reviews)0.17 miOutdoor pool, Fitness center, Restaurant$22+
3-star hotel
Kampi Hotel Tunjungan - Surabaya
9.1 Excellent (825 reviews)0.21 miFitness center, Restaurant, Room service$37+
3-star hotel
13% cheaperThe Win Hotel Surabaya8.1 Excellent (352 reviews)0.25 miRestaurant, Room service, Free Wi-Fi$14+

Cheapest

See cheapest stays in Surabaya
2-star hotel
63% cheaper
KoolKost Syariah near Tunjungan Plaza 2
4.3 Okay (2 reviews)0.4 mi$6+
1-star hotel
50% cheaperSoerabaja Place Guest House8.2 Excellent (33 reviews)0.45 miWi-Fi, Tea/coffee maker, Flat-screen TV$8+
2-star hotel
50% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.51 miFlat-screen TV$8+
2-star hotel
44% cheaper
OYO Life 92104 Hotel Moris Syariah
0.38 miFlat-screen TV$9+

Most recommended

See most recommended stays in Surabaya
4-star hotel
Morazen Surabaya
9.3 Excellent (341 reviews)0.26 miIndoor pool, Fitness center, Restaurant$45+
3-star hotel
Kampi Hotel Tunjungan - Surabaya
9.1 Excellent (825 reviews)0.21 miFitness center, Restaurant, Room service$37+
1-star hotel
6% cheaper
Hotel Sulawesi Gorontalo
9.1 Excellent (12 reviews)0.52 miRestaurant, Room service$15+
4-star hotel
Grand Inna Tunjungan Hotel Surabaya8.8 Excellent (781 reviews)0.31 miOutdoor pool, Fitness center, Restaurant$28+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.5
1.1 mi
Surabaya Juanda
8.4 mi

Everything you need to know for your stay in Surabaya