Grand Hotel Surabaya
Overview
Amenities at Grand Hotel Surabaya
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Cable or satellite TV
Services and conveniences
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Indoor pool
- Outdoor pool
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
Dining
- Restaurant
- Bar/Lounge
Parking and transportation
- Airport shuttle (surcharge)
Bathroom
- Hairdryer
Workspace
- Fax/photocopying
Fitness
- Fitness center
Reviews of Grand Hotel Surabaya
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms and bathrooms?
Some guests have mentioned concerns about the cleanliness of the rooms and bathrooms, citing issues such as stained beds, dirty bathrooms, and dusty conditions. However, others have found the rooms to be spacious and clean, with helpful staff who are willing to address any cleanliness issues.
What are the best features of the hotel's rooms?
Guests have appreciated the spaciousness of the rooms and the city views, as well as the comfortable beds. Some have also highlighted the helpfulness and courtesy of the staff.
Is the hotel's location convenient for exploring the city?
The hotel's location in the city center has been praised by guests, as it is within walking distance of shopping malls and tourist spots, making it a strategic and convenient choice for exploring Surabaya.
How is the quality of the breakfast at the hotel?
Some guests have expressed disappointment with the limited breakfast options and the quality of the food, while others have found the breakfast satisfying, especially with the convenience of having it delivered to the room.
What are the unique amenities offered by the hotel?
The hotel offers a clean swimming pool and is within walking distance from Gubeng train station and several shopping malls, providing a budget-friendly option with a strategic location for guests to enjoy their stay in Surabaya.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a City View
Rooms on higher floors offer beautiful city views, providing a more enjoyable stay.
Consider Bringing Your Own Slippers
Some guests noted that the hotel does not provide slippers, so it might be a good idea to bring your own for added comfort.
Check Room Cleanliness Upon Arrival
Several guests mentioned issues with room cleanliness, so it's advisable to inspect the room upon arrival and request a change if necessary.
Be Mindful of Noise Levels
Some guests experienced noise disturbances from neighboring rooms, so it may be helpful to pack earplugs for a peaceful night's sleep.
Explore Nearby Tourist Areas
The hotel's strategic location offers proximity to various tourist spots and shopping malls, making it convenient for sightseeing and leisure activities.
Consider Skipping the Breakfast Option
A few guests found the breakfast options unsatisfactory, so it might be worthwhile to explore nearby dining options instead.
Request Maintenance if Needed
If you encounter any maintenance issues in your room, don't hesitate to inform the staff, as they are reportedly responsive and willing to assist.
Take Advantage of the Swimming Pool
Guests appreciated the clean swimming pool, so consider packing swimwear to enjoy this facility during your stay.
Be Cautious of Room Type Booked
Some guests received a different room type than booked, so it's advisable to double-check your room assignment upon arrival to ensure it meets your expectations.
Consider the Hotel's Strategic Location
The hotel's proximity to tourist areas and shopping malls makes it a convenient choice for travelers looking to explore the city.
Location
What's nearby
- Surabaya Plaza Shopping Mall277 yd
- World Trade Centre283 yd
- Monumen Kapal Selam0.3 mi
- Tunjungan Plaza0.4 mi
- Taman Hiburan Rakyat0.5 mi
- BG Junction1 mi
- Gelora 10 November Stadium1.1 mi
- Heroic Monument1.4 mi
- Pasar Turi Train Station1.5 mi
- Jembatan Merah Plaza Mall2 mi
- Museum Mpu Tantular2.1 mi
- Surabaya Zoo2.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Hotel Surabaya
KAYAK's top tips for your stay at Grand Hotel Surabaya
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 1.1 mi | Surabaya Juanda | 8.4 mi |