The Win Hotel Surabaya

The hotel offers free parking and valet parking, although some guests have mentioned that the parking area is too small.

The complimentary breakfast is highly praised by guests for its quality and variety.

While some guests have mentioned issues with cleanliness, such as stained towels and bed sheets, others have praised the clean bathrooms and nice amenities.

The hotel's central location, friendly staff, and modern room design are highlighted as unique offerings by guests.

It's recommended to inquire about ongoing renovations, as some guests have experienced inconvenience due to the hotel undergoing renovation work.

Several guests recommended choosing a room on higher floors to avoid noise from the ongoing renovation on the lower levels.

Before booking, inquire about the current status of the hotel's renovation to ensure it aligns with your expectations.

If you need to catch an early train, consider the hotel's proximity to the railway station, as mentioned by several guests.

Guests advised being aware of potential noise from renovation work, especially during late hours.

Some guests were surprised to find that despite paying for it, the buffet breakfast was not available during their stay. It's advisable to confirm this before booking.

Several guests mentioned that the rooms were relatively small for the price, so it's recommended to inquire about room size if space is a priority for you.

Some guests noted the absence of a hairdryer in their rooms, so it's advisable to check with the hotel about this amenity.

Due to ongoing renovations, guests had to access the hotel through the basement, so it's worth considering this aspect when booking.

Some guests reported stained towels and bed sheets, so it's advisable to check the condition of linens upon arrival.

Guests mentioned strict hotel rules regarding bed sheet stains, so it's recommended to clarify such policies before your stay.