Services and conveniences
Dining
Pool and spa
Parking and transportation
Basics
Media and entertainment
Accessibility and suitability
Laundry
General
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel offers clean and comfortable rooms, although some guests have reported issues with cleanliness in specific rooms. The staff are friendly and helpful, and the property has a garden that adds to the overall ambiance.
What can I expect from the hotel's breakfast?
The breakfast at the hotel could be improved, as some guests have mentioned that the menu needs to be better. There are also limited options for vegetarians unless you eat eggs or tofu.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is within walking distance to many attractions, making it a convenient choice for travelers. Additionally, there are local eateries nearby and malls just 10 minutes away with a food court.
How are the hotel's facilities and amenities?
The hotel offers excellent value for money and a prime location. The room size is spacious, and the bathroom is clean. However, there are reports of things always being broken in the rooms, and guests may need to wait for hot water if others use it.
What is the best time to visit the hotel?
The hotel experiences low season in February and high season in March. Visitors can expect a comfortable stay, especially if they book during the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Higher Floor Rooms
Guests on the 5th floor enjoyed stunning views of Surabaya at night, providing a unique experience.
Check Room Cleanliness
Several guests reported issues with room cleanliness, including smelly bathrooms, dirty bed linen, and dusty furniture. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Consider Nearby Attractions
The hotel's proximity to BG Junction, Tunjungan Plaza, and other attractions makes it a convenient choice for travelers interested in exploring the area.
Be Mindful of Low Connection Wi-Fi
Some guests experienced low Wi-Fi connectivity in their rooms, so it's recommended to check the Wi-Fi signal strength before settling in.
Request Room Maintenance
Several guests mentioned issues with room maintenance, such as broken facilities and lack of proper cleaning. It's advisable to promptly report any maintenance issues to ensure a comfortable stay.
Bring Toiletries
Some guests found that the hotel did not provide sufficient toiletries, such as coffee, tea, and towels, so it may be helpful to bring along these items.
Be Aware of Noise Levels
Some guests reported noisy air conditioning and doors, which could affect the quality of sleep. It's advisable to inquire about potential noise disturbances and request a quieter room if needed.
Check Breakfast Quality
While the hotel offers breakfast, some guests felt that the breakfast menu could be improved. It's recommended to manage expectations regarding the breakfast selection.
Utilize Nearby Dining Options
As the hotel is located near local eateries, guests can explore various dining options in the vicinity for a diverse culinary experience.
Consider Value for Money
Despite some drawbacks, guests found the hotel to offer good value for the price, especially considering its spacious rooms and friendly staff.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | August |
Average price (weeknight) | $20 |
Average price (weekend night) | $13 |
Prime Royal Hotel is located at Jalan Kranggan No. 103-105 in Sawahan, 1.5 miles from the center of Surabaya. BG Junction is the closest landmark to Prime Royal Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Prime Royal Hotel.
Yes, Prime Royal Hotel offers free Wi-Fi.
Prime Royal Hotel is 8.8 miles from Surabaya Juanda. Prime Royal Hotel is 45.8 miles from Malang.
Yes, Prime Royal Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Prime Royal Hotel in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Prime Royal Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Prime Royal Hotel.
Value for money | 7.7 |
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Distance to city center | 1.5 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 9.4 mi |