
Prime Royal Hotel
Photos of Prime Royal Hotel
Amenities at Prime Royal Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Coffee shop
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry facilities
- 24hr front desk
Services and conveniences
- Room service
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Coffee shop
- Minibar
Pool and spa
- Sauna
- Pool
Parking and transportation
- Airport shuttle
- Parking
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Elevator
Laundry
- Laundry facilities
General
- Storage available
Health and safety
- Safe
Reviews of Prime Royal Hotel
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel offers clean and comfortable rooms, although some guests have reported issues with cleanliness in specific rooms. The staff are friendly and helpful, and the property has a garden that adds to the overall ambiance.
What can I expect from the hotel's breakfast?
The breakfast at the hotel could be improved, as some guests have mentioned that the menu needs to be better. There are also limited options for vegetarians unless you eat eggs or tofu.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is within walking distance to many attractions, making it a convenient choice for travelers. Additionally, there are local eateries nearby and malls just 10 minutes away with a food court.
How are the hotel's facilities and amenities?
The hotel offers excellent value for money and a prime location. The room size is spacious, and the bathroom is clean. However, there are reports of things always being broken in the rooms, and guests may need to wait for hot water if others use it.
What is the best time to visit the hotel?
The hotel experiences low season in February and high season in March. Visitors can expect a comfortable stay, especially if they book during the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Higher Floor Rooms
Guests on the 5th floor enjoyed stunning views of Surabaya at night, providing a unique experience.
Check Room Cleanliness
Several guests reported issues with room cleanliness, including smelly bathrooms, dirty bed linen, and dusty furniture. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Consider Nearby Attractions
The hotel's proximity to BG Junction, Tunjungan Plaza, and other attractions makes it a convenient choice for travelers interested in exploring the area.
Be Mindful of Low Connection Wi-Fi
Some guests experienced low Wi-Fi connectivity in their rooms, so it's recommended to check the Wi-Fi signal strength before settling in.
Request Room Maintenance
Several guests mentioned issues with room maintenance, such as broken facilities and lack of proper cleaning. It's advisable to promptly report any maintenance issues to ensure a comfortable stay.
Bring Toiletries
Some guests found that the hotel did not provide sufficient toiletries, such as coffee, tea, and towels, so it may be helpful to bring along these items.
Be Aware of Noise Levels
Some guests reported noisy air conditioning and doors, which could affect the quality of sleep. It's advisable to inquire about potential noise disturbances and request a quieter room if needed.
Check Breakfast Quality
While the hotel offers breakfast, some guests felt that the breakfast menu could be improved. It's recommended to manage expectations regarding the breakfast selection.
Utilize Nearby Dining Options
As the hotel is located near local eateries, guests can explore various dining options in the vicinity for a diverse culinary experience.
Consider Value for Money
Despite some drawbacks, guests found the hotel to offer good value for the price, especially considering its spacious rooms and friendly staff.
Location
What's nearby
- BG Junction0.3 mi
- Tunjungan Plaza0.9 mi
- Heroic Monument0.9 mi
- Grahadi1 mi
- Joko Dolog Statue1 mi
- Cheng Hoo Mosque1.2 mi
- Sharp Bamboo Monument1.2 mi
- Surabaya Plaza Shopping Mall1.4 mi
- Monumen Kapal Selam1.5 mi
- Gelora 10 November Stadium1.8 mi
- House of Sampoerna1.8 mi
- Surabaya Town Square2.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Prime Royal Hotel
Low season | August |
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High season | August |
Average price (weeknight) | $20 |
When to book a room at Prime Royal Hotel
FAQs when booking at Prime Royal Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SurabayaMost recommended
See most recommended stays in SurabayaGood to know
Value for money | 7.9 |
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Distance to city center | 1.5 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 9.3 mi |