The Alana Surabaya

4 stars
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
Surabaya, Indonesia
8.3
Very good
based on 573 reviews
573 reviews
Fri 1/2
-
Sat 1/3
1 room, 2 guests
Deals from
$31
/Cheapest rate per night
Room type
Provider
Nightly total
Premier room
$31
Superior room
$36
Deluxe room
$40
10 more The Alana Surabaya deals
10 more The Alana Surabaya deals
Photos of The Alana Surabaya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Latest deals for The Alana Surabaya

Fri 1/2
Sat 1/3
Premier room
No inclusions
bed type unknown
$31
nightly with fees
No inclusions
bed type unknown
$35
nightly with fees
No inclusions
bed type unknown
$35
nightly with fees
No inclusions
bed type unknown
$36
nightly with fees
Superior room
No inclusions
bed type unknown
$36
nightly with fees
Deluxe room
No inclusions
bed type unknown
$40
nightly with fees
No inclusions
bed type unknown
$50
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Alana Surabaya

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Trash cans

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • 24-hour security
  • Safe

Bedroom

  • Clothes rack

Family friendly

  • Kids' club

Fitness

  • Fitness center

Reviews of The Alana Surabaya

8.3
Very good
573 verified ratings
Wonderful
249
Very good
144
Good
125
Okay
27
Fair
15
Mediocre
6
Poor
7

Summary of reviews

Guests say
Guests appreciated the hotel's great location and excellent service, especially from the staff. However, cleanliness was a recurring issue, with complaints about pests and bathroom cleanliness. The breakfast options were also positively noted, contributing to a generally favorable experience despite some concerns.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3.5 out of 10
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Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

What's nearby

  • Royal Plaza Surabaya0.7 mi
  • Surabaya Zoo1.6 mi
  • Surabaya Town Square1.6 mi
  • Museum Mpu Tantular1.7 mi
  • Bukit Darmo3.6 mi
  • Monumen Kapal Selam3.9 mi
  • Surabaya Plaza Shopping Mall3.9 mi
  • Tunjungan Plaza3.9 mi
  • World Trade Centre4 mi
  • BG Junction4.3 mi
  • Taman Hiburan Rakyat4.4 mi
  • Supermal Surabaya Convention Center4.4 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Alana Surabaya

Low season

High season

Average price (weeknight)

February
August
$46
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 20% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Alana Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Alana Surabaya

  • If you’re after a cheap room at The Alana Surabaya, then you should consider staying during the low season. The cheapest deals can generally be found in February and August.
  • The cheapest price a room at The Alana Surabaya was booked for on KAYAK in the last 2 weeks was $38, while the most expensive was $41.
  • How long should you stay at The Alana Surabaya? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Alana Surabaya

  • Where is The Alana Surabaya located?

    The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 5 miles from the center of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

  • When is check-in time and check-out time at The Alana Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at The Alana Surabaya.

  • Does The Alana Surabaya offer free Wi-Fi?

    Yes, The Alana Surabaya offers free Wi-Fi.

  • Does The Alana Surabaya offer free parking?

    Yes, The Alana Surabaya offers free parking.

  • How far is The Alana Surabaya from the airport?

    The Alana Surabaya is 5.6 miles from Surabaya Juanda. The Alana Surabaya is 42 miles from Malang.

  • Does The Alana Surabaya have a pool?

    Yes, The Alana Surabaya has a pool onsite.

  • How does KAYAK find such great The Alana Surabaya hotel deals?

    KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.

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5-star hotel
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Cheapest

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Most recommended

See most recommended stays in Surabaya
4-star hotel
13% cheaper
Bess Mansion Hotel Surabaya
9.1 Excellent (384 reviews)0.61 miOutdoor pool, Fitness center, Restaurant$27+
3-star hotel
58% cheaperGrand Kebonsari9.1 Excellent (15 reviews)0.91 miRoom service, Free Wi-Fi, Free parking$13+
3-star hotel
26% cheaperPrimebiz Hotel Surabaya9.1 Excellent (646 reviews)1.01 miRestaurant, Bar/Lounge, Room service$23+
3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
5.0 mi
Surabaya Juanda
5.6 mi

Everything you need to know for your stay in Surabaya