Services and conveniences
Basics
Bathroom
General
Dining
Pool and spa
Parking and transportation
Media and entertainment
Laundry
Family friendly
Accessibility and suitability
Outdoor
Bedroom
Workspace
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests love the great location, friendly staff, and the clean indoor pool.
How is the food quality at the hotel?
The food is highly praised by guests for its good quality and variety, although some mention that cleanliness needs to be improved.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the small pool, limited parking space, and the need for renovations in the hallways outside the rooms.
When is the best time to visit the hotel?
The hotel is perfect for a staycation with family, and guests have found it to be a great place to stay before a race or during a business trip.
How is the cleanliness and customer service at the hotel?
Guests generally praise the cleanliness of the rooms and the friendly and helpful staff, although some have mentioned issues with the cleanliness of the hallways and the need for improvements in the taste of the food.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.
Consider Low Season Travel
March is considered the low season, which could mean fewer crowds and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Royal Plaza Surabaya, Surabaya Zoo, and Al Akbar Mosque, making it an ideal base for sightseeing.
Check Room Amenities
Some guests noted that the mini bar fridge was not working, so it may be worth checking this upon arrival to ensure it's in good condition.
Family-Friendly Features
The hotel offers a kids' club and provides books, DVDs, and music for children, making it a great choice for families traveling with kids.
Be Mindful of Parking
Several guests mentioned that the parking area is tight and potentially dangerous, so extra caution is advised when parking at the hotel.
Consider High Season Travel
July is considered the high season, so if you prefer a livelier atmosphere and don't mind larger crowds, this could be the ideal time to visit.
Opt for a Club Room
Guests were impressed with the club rooms, so if you're looking for an enhanced experience, consider booking one of these rooms.
Take Advantage of the Fitness Center
The hotel offers a fitness center, which could be a great way to stay active during your stay.
Be Aware of Noise Levels
Some guests noted that sound from outside or neighboring rooms could be heard, so light sleepers may want to take this into consideration.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | June |
Average price (weeknight) | $43 |
Average price (weekend night) | $50 |
The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 5 miles from the center of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.
Check-in time is 2:00 PM and check-out time is 12:00 PM at The Alana Surabaya.
Yes, The Alana Surabaya offers free Wi-Fi.
Yes, The Alana Surabaya offers free parking.
The Alana Surabaya is 5.6 miles from Surabaya Juanda. The Alana Surabaya is 42 miles from Malang.
Yes, The Alana Surabaya has a pool onsite.
KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.
Value for money | 8.6 |
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Distance to city center | 5.0 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 5.6 mi |