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The Alana Surabaya
4 stars

The Alana Surabaya

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
Surabaya, Indonesia
See location+62 318 286 818
From
$34
Cheapest

rate per night

8.4
Great
based on 549 reviews
549 reviews
Room type
Provider
Nightly total
Premier room
Deluxe room
Superior room

Photos of The Alana Surabaya

About The Alana Surabaya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Latest deals for The Alana Surabaya

Thu 9/19
Fri 9/20
Premier room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 double bed
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Alana Surabaya

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Trash cans

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Books, DVDs, music for children
  • Kids' club

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Outdoor

  • Terrace/Patio
  • Garden

Bedroom

  • Sofa bed
  • Clothes rack

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Safe

Fitness

  • Fitness center

Reviews of The Alana Surabaya

8.4
Very good549 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the best features of the hotel?

Guests love the great location, friendly staff, and the clean indoor pool.

How is the food quality at the hotel?

The food is highly praised by guests for its good quality and variety, although some mention that cleanliness needs to be improved.

What are the common concerns about the hotel's facilities?

Some guests have mentioned concerns about the small pool, limited parking space, and the need for renovations in the hallways outside the rooms.

When is the best time to visit the hotel?

The hotel is perfect for a staycation with family, and guests have found it to be a great place to stay before a race or during a business trip.

How is the cleanliness and customer service at the hotel?

Guests generally praise the cleanliness of the rooms and the friendly and helpful staff, although some have mentioned issues with the cleanliness of the hallways and the need for improvements in the taste of the food.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.

Consider Low Season Travel

March is considered the low season, which could mean fewer crowds and potentially better rates.

Explore Nearby Attractions

The hotel is conveniently located near several attractions, including Royal Plaza Surabaya, Surabaya Zoo, and Al Akbar Mosque, making it an ideal base for sightseeing.

Check Room Amenities

Some guests noted that the mini bar fridge was not working, so it may be worth checking this upon arrival to ensure it's in good condition.

Family-Friendly Features

The hotel offers a kids' club and provides books, DVDs, and music for children, making it a great choice for families traveling with kids.

Be Mindful of Parking

Several guests mentioned that the parking area is tight and potentially dangerous, so extra caution is advised when parking at the hotel.

Consider High Season Travel

July is considered the high season, so if you prefer a livelier atmosphere and don't mind larger crowds, this could be the ideal time to visit.

Opt for a Club Room

Guests were impressed with the club rooms, so if you're looking for an enhanced experience, consider booking one of these rooms.

Take Advantage of the Fitness Center

The hotel offers a fitness center, which could be a great way to stay active during your stay.

Be Aware of Noise Levels

Some guests noted that sound from outside or neighboring rooms could be heard, so light sleepers may want to take this into consideration.

Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

What's nearby

  • Royal Plaza Surabaya0.7 mi
  • Surabaya Zoo1.6 mi
  • Surabaya Town Square1.6 mi
  • Al Akbar Mosque1.7 mi
  • Mpu Tantular Museum1.7 mi
  • City of Tomorrow1.9 mi
  • Sharp Bamboo Monument3.6 mi
  • Joko Dolog Statue3.8 mi
  • Monumen Kapal Selam3.9 mi
  • Grahadi3.9 mi
  • Surabaya Plaza Shopping Mall3.9 mi
  • Tunjungan Plaza3.9 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Alana Surabaya

Low season

August

High season

June

Average price (weeknight)

$43

Average price (weekend night)

$50
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 16% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Alana Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Alana Surabaya

  • If you’re after a cheap room at The Alana Surabaya, then you should consider staying during the low season. The cheapest deals can generally be found in August and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Alana Surabaya, plan to stay on a Saturday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Alana Surabaya was booked for on KAYAK in the last 2 weeks was $36, while the most expensive was $52.
  • How long should you stay at The Alana Surabaya? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Alana Surabaya

  • Where is The Alana Surabaya located?

    The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 5 miles from the center of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

  • When is check-in time and check-out time at The Alana Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at The Alana Surabaya.

  • Does The Alana Surabaya offer free Wi-Fi?

    Yes, The Alana Surabaya offers free Wi-Fi.

  • Does The Alana Surabaya offer free parking?

    Yes, The Alana Surabaya offers free parking.

  • How far is The Alana Surabaya from the airport?

    The Alana Surabaya is 5.6 miles from Surabaya Juanda. The Alana Surabaya is 42 miles from Malang.

  • Does The Alana Surabaya have a pool?

    Yes, The Alana Surabaya has a pool onsite.

  • How does KAYAK find such great The Alana Surabaya hotel deals?

    KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.

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Good to know

Value for money

8.6

Distance to city center

5.0 mi

Nearest Airport

Surabaya Juanda

Distance to airport

5.6 mi