Overview

Moor Hall Hotel & Spa, BW PREMIER COLLECTION
Top Business Hotel

Moor Hall Drive Four Oaks Sutton, Sutton Coldfield, B75 6LN, United Kingdom
+44 121 308 3751

$67+

Overall guest ratings

8.2/10 Excellent
Based on 574 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.9
  • 4.7

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    A delightful country house hotel set in parkland yet within easy reach of Birmingham, the NEC, the motorway network and attractions such as Drayton Manor Park and Cadbury World. Ideal for business or pleasure, the Moor Hall Hotel & Spa, BW Premier Collection® offers 83 comfortable and well equipped ensuite bedrooms, including four posters, a choice of two restaurants, seven conference rooms and extensive leisure facilities including an indoor pool, hot tub, sauna, steam room, aerobics room and spa with three treatment rooms. There's ample free parking and conference and banqueting for up to 250. To complete the picture, our team of friendly and professional staff is always on hand to offer our unique brand of traditional personal service. Enjoy your stay. Main restaurant The Oak Room is closed on Sunday and Bank Holidays. Dinner rates include a 3-course Carvery instead.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business center
    • Concierge service
    • No smoking
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 574 reviews
    • 9.3 "Terrific location."
    • 9.0 "Excellent pool."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.6 "Good breakfast."
    • 6.3 "Food is average."
      6.4 "Desserts were ok, said 64%."
    • 4.9 "Not very clean."
      3.6 "64% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 4.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
      4.3 "57% criticized the small bathroom."
    • 4.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Bar is not good."
    • 4.1 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.4 "76% had problems with the shower."
      1.0 "90% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      4.3 "57% criticized the small bathroom."
      4.0 "60% said the bathroom was dirty."
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    Overall Rating

    8.2 Excellent
    Based on 309 reviews
    • 9.3 "Terrific location."
    • 8.7 "Pool is good."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 7.6 "Good amenities."
      9.3 "93% found the grounds to be nice."
    • 6.4 "Food is average."
    • 4.7 "Not very clean."
      3.3 "67% thought it was rather dirty."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 4.1 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      4.3 "57% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      3.5 "Air conditioning was criticized by 65%."
    • 4.0 "Bar is not good."
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    Overall Rating

    8.1 Excellent
    Based on 143 reviews
    • 9.1 "Excellent pool."
    • 9.1 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.0 "Food is average."
    • 5.4 "Average value."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.6 "Rooms are not good."
      1.9 "For 81%, the rooms looked old."
      4.5 "55% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 120 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.2 "Food is average."
    • 5.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Not very comfortable."
    • 4.8 "Value below average."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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