Overview
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New City Garden Hotel
Best Room

No. 1 Shishan Road, Suzhou 215011, China
+86 512 6818 2888

$58+

New City Garden Hotel - Suzhou - Building Provided by Agoda
New City Garden Hotel - Suzhou - Bedroom New City Garden Hotel - Suzhou - Bedroom New City Garden Hotel - Suzhou - Bedroom Provided by Agoda

Overall guest ratings

9.7/10 Excellent
Based on 8,411 reviews

Review highlights

  • 9.8
  • 9.7
  • 9.5
  • 2.8

Good to know

  • Great reception
  • Good management
  • Friendly service
  • Professional service

Nearby

    Show all

    Amenities

    • Pool
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Airport shuttle
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    • All Reviews
    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    9.7 Excellent
    Based on 8,411 reviews
    • 9.8 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.9 "Clean pool, said 99%."
      9.9 "99% thought it was clean."
      7.2 "72% said the bathroom was clean."
    • 9.7 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.6 "Management was excellent, said 96%."
      7.9 "79% said the reception staff was great."
      9.7 "97% said the concierge service was amazing."
      9.6 "Housekeeping was great, according to 96%."
      7.6 "76% were impressed by the valet service."
      10.0 "Excellent childcare, thought 100%."
      8.9 "89% found the restaurant service to be one of the best."
      10.0 "Lovely pool/beach service, according to 100%."
    • 9.5 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      9.1 "Yummy desserts, said 91%."
      8.4 "84% loved the dining experience."
      8.6 "86% were happy with the price."
      10.0 "100% enjoyed the snacks that were offered."
    • 9.3 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall Rating

    9.7 Excellent
    Based on 841 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.9 "99% thought it was clean."
      9.9 "Clean pool, said 99%."
    • 9.5 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      9.2 "Yummy desserts, said 92%."
    • 9.4 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      7.8 "78% thought, the hotel was modern."
      7.9 "79% enjoyed the lobby entrance."
    • 9.3 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      7.9 "79% enjoyed the lobby entrance."
      8.3 "83% said the facilities were very new."

    Overall Rating

    9.8 Excellent
    Based on 4,289 reviews
    • 9.9 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.9 "Clean pool, said 99%."
      9.9 "99% thought it was clean."
      7.3 "73% said the bathroom was clean."
    • 9.5 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.6 "Management was excellent, said 96%."
      8.0 "80% said the reception staff was great."
      9.8 "98% said the concierge service was amazing."
      9.6 "Housekeeping was great, according to 96%."
      10.0 "Excellent childcare, thought 100%."
      7.9 "79% were impressed by the valet service."
      8.7 "87% found the restaurant service to be one of the best."
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
      9.8 "98% thought the hotel was luxurious."
      7.8 "78% enjoyed the lobby entrance."
    • 9.4 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      9.1 "Yummy desserts, said 91%."
      8.2 "82% loved the dining experience."
      8.3 "83% were happy with the price."
      7.1 "71% enjoyed the fish/seafood dishes."

    Overall Rating

    9.7 Excellent
    Based on 3,027 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.9 "Clean pool, said 99%."
      9.9 "99% thought it was clean."
      7.4 "74% said the bathroom was clean."
    • 9.8 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      9.0 "Yummy desserts, said 90%."
      8.6 "86% loved the dining experience."
    • 9.7 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.5 "Excellent breakfast."
    • 9.5 "Excellent pool."
      9.9 "Clean pool, said 99%."

    Overall Rating

    9.6 Excellent
    Based on 252 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.6 "Food is to die for."
    • 9.5 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 9.1 "Excellent value."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Good management"
    "Friendly service"
    "Professional service"
    data provided by TrustYou
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