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Breakfast was great and we received a free little bag of snacks when we checked in. It was a great little surprise.
Comfort and cleanliness Check in process
Great location and wonderful staff! Nice, clean, comfortable, quiet and pleasant stay.
Excellent view. Friendly staff. Not a fan of the sleep number bed.
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All the rooms look out over the Connecticut River - always beautiful. The beds are REALLY comfortable (select comfort). The room is large and well appointed with a fridge. It is very convenient to I-91 and the Brattleboro area. Continental breakfast leaves a lot to be desired. Packaged muffins don't cut it.
Beautiful hotel, and all rooms have a fantastic view of the river. Conveniently located to BrattleBoro, Vt Inconsistent room rates.
Thin walls, the TV was on 7 first night and the staff knocked at my door at 4am to ask me to turn it down. Also a large scrape on the wall from the bed obviously moving.
How clean n spotless it was.help was exceptional. Could have had English muffins lol
The woman who was at the desk in the evening was extremely pleasant, helpful, and a great ambassador. I would recommend she work with the day time office staff (2) to get them up to par on service excellence. Sorry, but she sets the bar really high. The breakfast room did not match the charm, and the views, of the rest of the hotel. However, for the price of the room, and the fact it was complementary, you can't complain.
The staff was extremely friendly and helpful. The room was very clean and comfortable. We had a beautiful view of the river.
Friendly helpful staff. Well maintained- looks brand new for the age Extremely beautiful location. nice breakfast Comfortable, luxurious rooms. Great price overall. We LOVED it. had some trouble finding/getting to it- staff said they were working on correcting GPS location.
Wonderful view and beautiful space in the room! Microwave would have been nice for the room we paid for!
Convenience Very bare-bones accomodations
The continental breakfast was sufficient. The hallway smelled like cigarette smoke. I had a bag of frozen corn in my refrigerator/freezer.. Not sure how that got missed when they cleaned?
The hotel is fairly clean and easy to find. the location is excellent for hiking mountains andshopping. I booked 7 hotels and this one did use my credit card number and withdraw the money from my account. That is against the agreement that is written in your conditions. I am very annoyed about that and advice yoy to sip this hotel.
It was the only place with any vacancies in the area. The lobby was a mess and the room was tiny. I was supposed to have one king size bed, in stead there were two lumpy twins. All this for $150 for one night. That being said it was NASCAR weekend, so room availability was at a premium.
The person at the front desk was extremely helpful and it fulfilled our purpose for an overnight quite well. It wasn't the nicest hotel I've ever stayed in, but it was clean and comfortable so I can't really complain.
Staff. Location. Dripping bathtub faucet.
Charming place! Beautiful screened in porch, tasty restaurant , great staff No
It was very clean and the breakfast was excellent. Not really, I realized I'm not a B&B type of person. I like a modern chain. Old buildings aren't charming for me.
I loved the old country charm right down to the squeaky stairs and floors.The staff were most pleasant and helpful.A very homey atmosphere. There wasn't anything I did not like.