Pros (+) Very poor service, lukewarm coffeE at 9 am, evening staff were amazing, day staff unhelpful
Cons (-) Better customer service,
2 stars
Prairie Moon Inn Sylvan Lake
Photos of Prairie Moon Inn Sylvan Lake
Overview
Comfort Inn & Suites Sylvan Lake is located in Sylvan Lake and provides water slides, free Wi-Fi and an indoor pool. It has a fitness center, as well as a 24-hour reception, laundry facilities and an express check-in and check-out feature.
The hotel has 68 rooms and has been recently refurbished. An atm/cash machine, a business centre and meeting rooms are also available.
The hotel's rooms are spacious and offer a kitchenette that is equipped with a refrigerator and a microwave. Hot drinks can be made with the provided tea and coffee supplies.
Red Deer College, Alberta Sports Hall of Fame and Museum and Red Deer Regional Airport are around a half an hour car ride from Comfort Inn & Suites Sylvan Lake. There is also the added convenience of many nearby restaurants and cafés.
Amenities at Prairie Moon Inn Sylvan Lake
- Indoor pool
- Free Wi-Fi
- Flat-screen TV
- Free toiletries
- Parking
- Complimentary breakfast
- Hairdryer
- ATM on-site
- Increased accessibility
- Elevator
Accessibility and suitability
- Elevator
- Increased accessibility
Basics
- Free Wi-Fi
- Free toiletries
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Workspace
- Desk
Services and conveniences
- ATM on-site
Family friendly
- Complimentary breakfast
Pool
- Indoor pool
Reviews of Prairie Moon Inn Sylvan Lake
8.4
Very good
115 verified ratings
Wonderful
54
Very good
19
Good
27
Okay
8
Fair
4
Mediocre
1
Poor
2
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many mentioning the comfort of the beds and the quality of the breakfast. However, there were several complaints regarding poor service, issues with room assignments, and the breakfast options not meeting expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.5 out of 10
93 reviews
7.8 out of 10
9 reviews
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1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to Comfort Inn And Suites Sylvan Lake?
Comfort Inn & Suites Sylvan Lake is conveniently located near Sylvan Lake Provincial Park, Wild Rapids Water Slide Park, Sylvan Lake Marina Bay, Lakewood Golf Club, and Top O' The Hill Golf Course, providing guests with plenty of options for outdoor activities and entertainment.
Are there any special amenities at Comfort Inn And Suites Sylvan Lake?
Comfort Inn & Suites Sylvan Lake offers special amenities such as water slides, an indoor pool, a fitness center, and a kitchenette in the spacious rooms, equipped with a refrigerator and a microwave, providing guests with a comfortable and enjoyable stay.
What is the best time to visit Comfort Inn And Suites Sylvan Lake?
The high season at Comfort Inn & Suites Sylvan Lake is in June, offering guests the opportunity to enjoy the water slides, indoor pool, and nearby attractions in pleasant weather. However, the hotel is also a great choice for a winter getaway in February, with its indoor amenities and nearby restaurants and cafés.
How is the cleanliness at Comfort Inn And Suites Sylvan Lake?
Comfort Inn & Suites Sylvan Lake has been recently refurbished and offers spacious, clean rooms with laundry facilities, ensuring a comfortable and tidy environment for guests to relax and enjoy their stay.
What can guests expect from the customer service at Comfort Inn And Suites Sylvan Lake?
At Comfort Inn & Suites Sylvan Lake, guests can expect a 24-hour reception, express check-in and check-out, as well as meeting rooms and a business center, providing convenient and efficient customer service to meet their needs during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Consider booking a recently refurbished room for a more modern and updated experience, as mentioned by several guests.
Nearby Attractions
Take advantage of the hotel's proximity to Sylvan Lake Provincial Park, Wild Rapids Water Slide Park, and other nearby attractions for convenient and enjoyable outings.
Kitchenette Convenience
Rooms are equipped with a kitchenette, including a refrigerator and a microwave, allowing guests to prepare simple meals and store snacks, which was appreciated by many guests.
High Season Visit
Plan a visit in June to make the most of the high season and potentially enjoy better weather and more vibrant local activities.
Low Season Visit
If visiting in February, be prepared for potential low season drawbacks such as reduced local activities and colder weather, as noted by some guests.
Nearby Dining Options
Explore the variety of nearby restaurants and cafés for convenient dining choices, as highlighted by the hotel's description and positive guest feedback.
Water Slides and Indoor Pool
Make use of the hotel's water slides and indoor pool for family-friendly entertainment, a feature that was positively mentioned by several guests.
24-Hour Reception
Take advantage of the hotel's 24-hour reception for added convenience, especially for late check-ins or any urgent needs during the stay.
Business Center and Meeting Rooms
Business travelers can utilize the available business center and meeting rooms, as mentioned in the hotel's amenities, providing practical facilities for work-related needs.
ATM on-site
The presence of an ATM on-site offers added convenience for guests, as highlighted in the hotel's amenities.
Location
13 Beju Ind. Dr, Sylvan Lake, AB T4S 2J4
What's nearby
- Sylvan Lake Provincial Park0.8 mi
- Wild Rapids Water Slide Park1.2 mi
- Sylvan Lake Marina Bay1.6 mi
- Lakewood Golf Club1.8 mi
- Top O' The Hill Golf Course2.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Prairie Moon Inn Sylvan Lake
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | $133 |
Average price (weekend night) | $130 |
When to book a room at Prairie Moon Inn Sylvan Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Prairie Moon Inn Sylvan Lake
FAQs when booking at Prairie Moon Inn Sylvan Lake
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See most recommended stays in Sylvan LakeGood to know
Value for money | 5.0 |
|---|---|
Distance to city center | 0.8 mi |
Everything you need to know for your stay in Sylvan Lake
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