Cons (-) Dirty rooms, gnats all over hallway walls and doors and in breakfast area and in food
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Amenities at Quality Inn and Suites East Syracuse - Carrier Circle
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
Reviews of Quality Inn and Suites East Syracuse - Carrier Circle
5.0
Fair
1185 verified ratings
Wonderful
169
Very good
101
Good
154
Okay
115
Fair
137
Mediocre
87
Poor
422
Summary of reviews
Guests say
Most guests were dissatisfied with their stay, citing serious cleanliness issues, poor service, and disappointing breakfast options. Several reviewers mentioned problems with room assignments, maintenance, and uncomfortable beds. However, a few guests appreciated the hotel's location and found the check-in process smooth. Overall, the negatives outweighed the positives, with cleanliness and service being the main concerns.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.4 out of 10
850 reviews
4.4 out of 10
190 reviews
5.1 out of 10
20 reviews
5.9 out of 10
8 reviews
All reviews
Cons (-) The fan in our first room was broke and only blew hot hair making the room unbearable. Had to go down to the front deskbnumerous times before they would move us to another room . Which ended up being ...
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Cons (-) Room desks, furnitures had lots of dust and general cleaniness was just kind of poor. Old feel
Pros (+) Very close to several local venues
Cons (-) The hotel is in bad shape. The AC did not work, carpeting in room was sticky, there is no hot tub, the wall paper is coming undone, rust on AC grille, bathroom vent did not vent, breakfast was below p...
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Pros (+) Beautiful outside view
Cons (-) A local hotel uses Ramada name. Disappointing . Had to wait to 45 minutes at desk to see a check in staff. No one was around . Room was not very clean. Not even water as complimentary.
Pros (+) It was a clean facility with friendly staff. The continental breakfast was very nice.
Cons (-) It was an older facility but still nice
Cons (-) The restaurant and bar closed very early.
Pros (+) Staff was excellent
Cons (-) Room was a bit rundown but clean.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The hotel is an ideal base to explore Onondaga Lake and Hanover Square. Guests can also discover Clinton Square. The high season is in July, while the low season is in November.
How is the quality of the beds at the hotel?
Some guests found the beds uncomfortable, while others mentioned that the bed was comfortable with nice bedding and pillows. It's important to note that the hotel has 128 rooms and has been recently refurbished.
Is parking available at the hotel?
Yes, the hotel offers free public parking on site, making it convenient for guests who are driving.
What can guests expect from the included breakfast?
Some guests mentioned that the box breakfast was perfect, while others described it as the worst breakfast ever. It's important to note that meals can be enjoyed on the restaurant's open terrace, and there is a wide selection of dining options nearby.
How is the cleanliness and customer service at the hotel?
While some guests appreciated the cleanliness and the welcoming and kind staff, others mentioned that the property was filthy and falling apart. It's important to note that the multilingual staff are on hand to offer assistance, and the hotel has health and safety measures in place, including disinfection between stays and physical distancing rules.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Location
Some guests reported issues with the condition and odors in certain rooms, so it may be beneficial to request a room away from any ongoing renovations or potential sources of odors.
Verify Renovation Status
Due to ongoing renovations, it's advisable to check the current status of the renovation work and its impact on the overall guest experience before booking.
Check Bedding Arrangement
Double-check the bedding arrangement in the room to ensure it meets your expectations, as some guests found discrepancies between the booked and provided bed sizes.
Inquire About Construction
Prior to booking, it's recommended to inquire about the extent of ongoing construction to manage expectations and potential inconveniences during the stay.
Confirm Room Amenities
Guests have mentioned issues with broken or malfunctioning amenities such as TV, bathtub faucet, and bed frames, so it's advisable to confirm the functionality of these amenities upon check-in.
Seek Information on Odors
Some guests encountered strong odors in certain rooms, so it's advisable to inquire about any potential odors and request a room free from such issues.
Request Updated Rooms
Considering the ongoing renovations, requesting a recently refurbished room might enhance the overall stay experience.
Verify Pricing Accuracy
Double-check the final pricing to ensure it aligns with the expected charges, as some guests reported being overcharged for their stay.
Inquire About Safety Measures
Due to reports of safety concerns such as broken deadbolts and poorly lit parking areas, it's advisable to inquire about the hotel's safety measures and address any concerns prior to booking.
Plan for Alternative Dining
While the hotel offers dining options, guests have reported minimal breakfast choices and issues with the quality of meals, so it's advisable to plan for alternative dining options nearby.
Location
6555 Old Collamer Road South, East Syracuse, Syracuse, NY 13057
What's nearby
- The Alvord House2.4 mi
- Barnes-Hiscock House3.4 mi
- Thorndon Park3.9 mi
- Syracuse Stage3.9 mi
- Alliance Bank Stadium4.1 mi
- Erie Canal Museum4.1 mi
- Forman Park4.1 mi
- Clinton Square4.3 mi
- Syracuse University4.3 mi
- Syracuse VA Medical Center4.3 mi
- Everson Museum of Art4.4 mi
- Landmark Theatre4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn and Suites East Syracuse - Carrier Circle
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | May | $83 | $124 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 122% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Quality Inn and Suites East Syracuse - Carrier Circle
Which month has the cheapest rates at Quality Inn and Suites East Syracuse - Carrier Circle?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Quality Inn and Suites East Syracuse - Carrier Circle is January, with an average nightly rate of $68. The most expensive month is August at $104 per night.
What is the cheapest day to book Quality Inn and Suites East Syracuse - Carrier Circle?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Quality Inn and Suites East Syracuse - Carrier Circle is Thursday, with an average nightly rate of $77. The most expensive day is Friday at $147 per night.
How far in advance should you book Quality Inn and Suites East Syracuse - Carrier Circle?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Quality Inn and Suites East Syracuse - Carrier Circle, book around 8 weeks in advance. This could save you approximately 24% compared to booking last minute.
KAYAK's top tips for your stay at Quality Inn and Suites East Syracuse - Carrier Circle
FAQs when booking at Quality Inn and Suites East Syracuse - Carrier Circle
Nearby hotels and places to stay
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
4.2 mi | Syracuse Hancock Intl | 1.8 mi |