Other than the location near SYR, there is very little to say in favor of this dump. The receptionist was helpful. But the place was filthy, smelly, and rundown.
2 stars
Syracuse Inn
6620 Old Collamer Road, East Syracuse, NY 13057, United States
East Syracuse, NY
See location+1 315 432 5612Photos of Syracuse Inn
Overview
Hotel in East Syracuse with free parking A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Syracuse Inn offers 48 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This East Syracuse hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Amenities at Syracuse Inn
- Restaurant
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Towels
- Fan
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
General
- Family rooms
- Telephone
- Carpeted
- Tile/marble floor
- Sofa
Dining
- Restaurant
- Refrigerator
- Coffee machine
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Accessibility and suitability
- Increased accessibility
Health and safety
- Daily housekeeping
Services and conveniences
- 24hr front desk
Reviews of Syracuse Inn
4.9
Mediocre
263 verified ratings
Wonderful
38
Very good
29
Good
29
Okay
18
Fair
43
Mediocre
22
Poor
84
Summary of reviews
Guests say
Guests appreciated the location of the hotel, but they were overwhelmingly dissatisfied with cleanliness and service. Many reviews highlighted issues such as dirty rooms, malfunctioning amenities, and poor customer service. Overall, the hotel seems to have significant room for improvement in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.1 out of 10
196 reviews
4.3 out of 10
15 reviews
7 out of 10
1 review
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the beds at Executive East Syracuse Hotel?
Guests have consistently praised the super comfy beds at the hotel, ensuring a restful night's sleep during your stay.
Is parking readily available at Executive East Syracuse Hotel?
The hotel offers ample parking, providing convenience and ease for guests traveling by car.
How is the food quality at Executive East Syracuse Hotel?
While the hotel offers a restaurant and dining amenities, some guests have reported issues with the complimentary breakfast not being available. It's advisable to check with the hotel regarding dining options during your stay.
What is the cleanliness like at Executive East Syracuse Hotel?
While some guests have reported cleanliness issues, such as dirty rooms and stale odors, others have found the rooms to be clean and quiet. It's recommended to communicate any concerns with the hotel staff to ensure a comfortable stay.
What can I expect from the customer service at Executive East Syracuse Hotel?
The hotel staff has been consistently praised for being friendly, accommodating, and helpful, ensuring a pleasant and welcoming experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported that the free toiletries provided were not of the best quality. Bringing your own toiletries might enhance your stay.
Check Room Cleanliness Upon Arrival
A few guests mentioned that their rooms were not clean upon arrival. It's advisable to thoroughly inspect the room and notify the staff immediately if there are any issues.
Be Mindful of the Smoking Area
The hotel has a designated smoking area, but some guests reported that the smell of stale cigarette smoke permeated other areas of the hotel. Non-smoking guests may want to be cautious of this.
Verify Room Amenities
Some guests found that certain amenities, such as the refrigerator and bathroom door, were not in optimal condition. It might be helpful to verify the functionality of these amenities upon check-in.
Consider Low Season Visits
The hotel's low season is in January, which could be an ideal time to visit for those seeking quieter surroundings and potentially lower rates.
Explore Nearby Golf Course
The Brooklawn Golf Course is located just 0.6 miles from the hotel, making it a convenient option for golf enthusiasts.
Check for Nearby Dining Options
While the hotel has a restaurant, guests may want to explore nearby dining options such as the Embassy Suites by Hilton Syracuse, located just 231 yards away.
Inquire About Breakfast Availability
Some guests were disappointed by the absence of complimentary breakfast, so it's advisable to inquire about this before booking if it's an important factor for your stay.
Consider Accessibility Needs
The hotel offers increased accessibility, which could be beneficial for guests with specific mobility requirements.
Location
6620 Old Collamer Road, East Syracuse, NY 13057
What's nearby
- Embassy Suites by Hilton Syracuse231 yd
- Brooklawn Golf Course0.6 mi
- Syracuse Amtrak Station2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Syracuse Inn
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $69 |
Average price (weekend night) | $66 |
When to book a room at Syracuse Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Syracuse Inn
FAQs when booking at Syracuse Inn
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in East SyracuseGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 1.7 mi |
Everything you need to know for your stay in East Syracuse
Complete your trip
Popular destinations