Hotel&wellness Knizeci rybnik

I really liked the pond and that the rooms were more or less new and clean. It's ok that the hotel is located near main road and the bus stop. I have also liked the view from the terrace and from the roof

The staff! Terrible even for Czech standard. Not helpful at all, very rude and not trained. Extremely unpleasant and not pro customer oriented. Reception doesn't have a clue about anything, neither does the bar attendant. You have to order by yourself, bring the food yourself, clean after yourself and pay the capital city prices. Hotel look ok, restaurant facilities - terrible!