Mercure Serpong Alam Sutera
Photos of Mercure Serpong Alam Sutera
Overview
Amenities at Mercure Serpong Alam Sutera
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Family friendly
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Cycling
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Mercure Serpong Alam Sutera
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location, with easy access to a nearby shopping mall and various eateries. Additionally, the staff is known for their warmth and helpfulness, making for a pleasant stay.
Is the hotel suitable for families with children?
Yes, the hotel is kids-friendly and offers a child pool, making it a great option for a family staycation. Additionally, there are nice events for children to participate in, adding to the overall experience.
How is the cleanliness of the hotel?
The hotel is generally clean, with guests praising the clean rooms and good facilities. However, some guests have mentioned that the hotel looks a bit tired and may need refurbishment.
What can guests expect from the hotel's food quality?
The hotel offers good and complete breakfast options, and the room service is also highly regarded. However, some guests have mentioned that the breakfast could be more complete and that the quality may not meet international standards.
Is the hotel conveniently located for exploring the surrounding area?
Yes, the hotel's location is convenient for exploring the surrounding area, with easy access to a nearby shopping mall, restaurants, and a golf course. However, some guests have mentioned that the hotel is a bit far from the town area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to Omni Hospital, Gading Raya Golf Course, and Summarecon Mall Serpong makes it convenient for guests to explore the area. Consider planning activities around these attractions during your stay.
Consider Room Selection Carefully
While some guests praised the cleanliness and facilities of the rooms, others mentioned that the building and decor appeared old and tired. Take time to review room options and consider recent refurbishments for a more satisfying experience.
Family-Friendly Amenities
If traveling with children, the hotel offers a child pool and kids' meals, making it a suitable choice for families.
Accessibility Features
The hotel provides various accessibility features such as wheelchair-accessible units, roll-in showers, and increased accessibility, ensuring a comfortable stay for all guests.
Explore Dining Options
Guests appreciated the hotel's proximity to a variety of eateries. Consider exploring the nearby shopping mall for a plethora of dining choices.
Take Advantage of the Hotel's Services
Guests highlighted the helpfulness and friendliness of the hotel staff, as well as the good customer service. Utilize the concierge service, room service, and business center for a more convenient stay.
Check for Special Events
Some guests mentioned that the hotel organizes events for children, adding an extra layer of enjoyment for families. Inquire about any upcoming events during your stay.
Consider Transportation Options
The hotel offers services such as car rental and airport shuttle, providing convenience for guests to explore the surrounding area and travel to and from the airport.
Plan for Breakfast
While some guests praised the breakfast menu, others felt that it could be more complete. Consider exploring nearby dining options for breakfast if the hotel's offerings do not meet your expectations.
Location
What's nearby
- Omni Hospital139 yd
- Gading Raya Golf Course1.1 mi
- Summarecon Mall Serpong1.6 mi
- Siloam Hospital3.9 mi
- Soewarna Business Park8.4 mi
- Cengkareng Golf Club8.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Serpong Alam Sutera
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $68 |
Average price (weekend night) | $85 |
When to book a room at Mercure Serpong Alam Sutera
KAYAK's top tips for your stay at Mercure Serpong Alam Sutera
FAQs when booking at Mercure Serpong Alam Sutera
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See most recommended stays in Tangerang CityGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | Jakarta Soekarno-Hatta Intl |
Distance to airport | 8.2 mi |