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Room decor, friendly, quick check in. Comfort home feeling
The KC hotel was a great value. Very clean and good location. Nothing
When called after we left they responded with support. We had left a bag in the room's fridge and had a misplaced jacket. They went to the room and retrieved these items and we were able to retrieve them on our return trip. Thanks again to the caring management.
The room heated up quickly There were no pillow cases on most of the pillows in my room. My towels had holes in them. And there was no way for me to hook my laptop up to the TV because they are still using tv's that only have A.V. hook ups. It was just a quiet place to get some sleep.
The room was small but clean. The mini fridge was large and the full sized microwave was a huge plus. It was easy to locate and the breakfast spread was good for a small motel. The heater didn't work hardly at all and was practically impossible to get to actually heat up. The staff didn't check id when checking in or when asking to have the key I lost replaced. It made me uncomfortable that their security precautions were so lax.
Room was Better than expected for the price. A nice surprise. Curtains were a bit shabby. TV was old. But for one night it was okay for us.
Beds were very comfortable. Very simple arrangements and parking has something to be desired but overall manageable. The management was visible and on top of the function and duties of the motel. Management/maid service cleaned our room after we left even though we had the Do Not Disturb sign on the door (as we stayed 2 nights). We'd prefer them to not disturb although they were quite pleasant in their own way. The shower was quite small.
Would use again
The best part of the hotel was the price. For what we paid it was almost perfect. Nothing
A small place owned by a couple that take very good care of the property
This guest did not leave comments about this hotel.
Very quiet. Room was large and comfortable. I was bitten by spiders during the night. I didn't see them when I pulled down the covers, but I had ten bites by morning. The room was older, bathroom very small. Shower head at my chest.
We were very happy with our room and it was SPOTLESS! Very, very clean which is what was important to us. Being there on a Thursday night it was very quiet. The WIFI was fast! We would highly recommend this motel. Well, the towels were scratchy but that's the only negative I can come up with.
Cleanliness, wonderful management.
Cost It was a little old and needs to be remo but was perfect finexpensive for the price we paid.
It is cheap, but you get what you pay for. My girlfriend hated it so I had to cancel the day we got there. They charge for one night if you don't cancel in advance. The building looks pretty rundown and the rooms aren't very modernized. Would be great if you just need a place to sleep but there are much better places to stay in Pinetop for a vacation.
LOCATION WAS NICE BUT SO ARE MANY OTHER HOTELS WITH BETTER SERVICE THE LOBBY CLOSES AT 1030PM AND THERE IS NO SIGN INDICATING THAT THE STAFF IS AVAILABLE, YOU NEED TO USE THE PHONE LOCATED OUTSIDE. I PAID FOR 2 NIGHTS STAY ON A HOLIDAY WEEKEND AND WAS UNABLE TO STAY IN THE ROOM AS I HAD NO IDEA WHAT TO DO WHEN I SHOWED UP AND THE LOBBY WAS CLOSED. I HAD TO FIND A LAST MINUTE HOTEL WITH VACANCY AT 1130PM AND I WAS NEVER REFUNDED FOR THE 2 NIGHTS STAY. I WOULD NEVER STAY HERE AGAIN!
Nothing. Linens dirty.. towels all stained.. shower control broken.. the room smelled bad when we walked in
The cleanliness and the people. I guess this is the slow time of year and the Restaurant doesn't open on Monday.
Near as I could tell, I was the only guest. No other cars ever pulled in. That was weird. But it was safe... and quiet. I think the actual motel is an afterthought. The owners actually own a Chinese Restaurant/computer repair shop two doors down, and that's where you go to check in and check out.
The room was clean enough and had a flat screen TV that allowed the use of an HDMI cable. There was WIFI and ethernet (cabled) at no extra cost. The grounds were unkempt. Weeds and plants growing from every crack and crevice. To register one must walk down the street to a 'cafe' Where the manager (?) took my credit card and issued a key card that did not work.The A/C was very loud.
NOTHING It was very dirty and unkept. Dirt was clinging to the ceiling fan, chairs were stained, dust on everything you touched,toilet seat did not fit, the sink was chipped, ice build up in fridg etc.
Good location for activities in area. Liked ability to open windows instead of having to run ac.Comfortable bed, pillows. Clean enough, no bugs. Noise from vehicle exhaust as they gear down the long hill coming into town. Having to get ice from office.
the price the micro and refrigerator in the bathroom
Nothing The rooms where creepy and cold the heater was taking a long time to work
Nothing It was a dump, nothing worked, bathroom was horrible shower was cold and only chest high and mold in corners, front door had huge gaps around it, electrical does not meet code, no toilet paper, bed springs poke you. This place needs to be inspected.
nothing Tried to go inexpensive, but, this room was awful, bugs and did not have proper plugins for computers, coffee pot, nothing. I will never stay there again. I know you can't expect much for low price, but, I was very uncomfortable the whole night.
It was just up from what I would consider a dump A better question would be what did I like about it? just the location.
the central location and privace plus a guest with price just the smoke smell in non smoking but it was minor
The price. No.
Worked with us at changing one of the rooms, due to trouble with the television, they accommodated us well
Quant. Beautiful area. One of the lights wouldn't work. That's all.