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Cons: "Boutique air crew is very friendly. Much nicer experience compared to bigger airlines ."

Pros: "The price was great, and it seemed like a fun idea to ride in a "private" plane."
Cons: "We had no security check on our first leg and only went through security for our second leg on the same plane. Huh? Also there was no communication from the airline about checking in or about the fact that the airline isn't in a main DFW terminal. Finally, both flights-- coming and going-- were hours late and caused significant scheduling problems."

Pros: "The price was great, and it seemed like a fun idea to ride in a "private" plane."
Cons: "The flight was hours late and caused significant scheduling problems. Very small and uncomfortable plane."

Pros: "For instance I had left my lap top in airport terminal and we were ready to start to move away from gate I had told pilots and they asked permission from the higer ups and was givin permission to shut it down and co pilot ran back to gate and picked up my lap top it would have been a totally messed up my business trip when he picked it up and put it in my hands I was so impressed I will never ever use another airline on this trip to vernal Utah ever again if they ever have any other companies on this same route even if they were more expensive I would still utilize there services because of the professional service and care it's a no brainer for me and my company to use them and the airline routes above and beyond the call of there duty I was impressed as well as the other passengers in this flight Denver to vernal Utah exalent flight and very little turbulence on time and carrying people p pilots and ground crew both airports I appreciate good old fashioned service and careing other then a ticket I was a real person to them all I give them all a perfect 10 OUT OF 10 THANK YOU FOR BEING REAL I FLY ALOT FOR MY BUSINESS ANF THERE THE BEST AT WHAT THEY DO WISH HAD MORE OF THIS KIND OF REAL BUINSSINESS LIKE THIS I CAN NOT GIVE THEM ENOUGH GOOD THINGS TO SAY ABOUT THEM TO MY FELLOW CO WORKERS AND OTHER PEOPLE AND BUSINESSES TO RECOMMEND THEM FOR THERE GREAT SERVICE AND ATTENTION TO THE CUSTOMER THANK YOU AGAIN I APPRECIATE A GOOD IDEA AND ATTENTION TO BE THE BEST YOU CAN BE SINCERELY LOUIS STEVENS .... AGAIN THANK YOU FOR BEING REAL...."
Cons: "Nothing they did it all rite great job guys good hires !!!!"

Cons: "We were told the water and peanuts were in these drawers, help yourself. It made sense for the type of flight it was. Never been on a flight like that before."

Pros: "I loved the plane its self, small & comfy. The crew was helpful & polite. Smooth Takeoff & landing. Plane departed on time for our initial takeoff."
Cons: "Bathroom could use more then a bucket to squat over, though it was a short flight i cant imagine a longer one with a full flight. Would have loved a drink on the flight preferably achoholic. beverage / snack options were sub par. Other then those minor details it was great!"

Pros: "The pilots were awesome!"
Cons: "I would have liked them to double check seating arrangements when there is assigned seating. My co-passengers did not care to follow the directions of their assigned seating, which is important to balance weights. I was a little nervous as there were significant weight differences in passengers. 120-350+ pounders. Also, I wasn't disgusted, however the inside was a bit dingy. Could use a little scrub down to get rid of the dirt on the seats. Had an old appearance, definitely not the luxurious look you see on their website!"

Pros: "Best discovery on the west coast! Great personnel, spacious for a small plane, great views. So happy to have tried Boutique!"
Cons: "If flying to LAX be prepared to have plenty of time to make connection. I had to get my carry on bag through baggage claim which added unexpected wait."

Pros: "I loved the convenience of this flight from Merced to LAX. A low fare, a small plane, a huge time saver. I will fly with you again! This flight made a cheaper; direct flight to europe possible. Thank you! Great (young) staff!"

Cons: "Seats were a bit old."

Pros: "How quick the flight was."
Cons: "Missed my flight and was not accommodated well. The flight was very uncomfortable and I wouldn't take it again."

Pros: "Easy on easy off, why drive"

Pros: "I've never traveled in a plane that sat 8 people but I was an exciting experience. Our pilot was excellent and the landings were so smooth. Boarding was a breeze since there were only 3-7 passengers. I would definitely fly with Boutique again."

Pros: "The ease of everything. I love aviation too, so flying a small plane that you can watch everything was fun. We did have a long delay for a maintenance problem, but that happens with anyone at anytime. No. Middle. Seats. For being a small plane, they are great planes. Fast and smooth for its size."
Cons: "The space between seat rows is pretty small... it didn't affect me, for I am a small man, but would be pretty tight for a larger person."

Pros: "Had to take a Friday flight to Phoenix to drive back a car to Abq. Waited too long to get a ticket, by mid week the big guys were getting up there in price. I heard about BA before so when I noticed their price coming in the lowest in a KAYAK search I had no hesitation going for it! The whole experience was great. The big airlines are taking all the fun out of flying, long lines thru security, you get on the plane thru a tunnel so you don't even get to see the airplane. With BA checking in is 20 mins before flight, no long lines thru security. You just walk to their terminal, check in and walk out to your plane! The plane is comfortable, the pilots are very friendly. I'll definetely fly BA again!"

Pros: "Nothing"
Cons: "Scheduled to fly Cortez, CO to Phoenix at 10am xmas morning. Delayed until 11:40. At 11 it was delayed another hour. At 12 it was delayed another hour. At 1 it was delayed another hour. At 2:30 it was cancelled. Ridiculous lack of communication. We assumed it was weather, but eventually they told us it was mechanical. We had to drive 7 hours to get to our vacation, mostly at night, partially in a snowstorm with icy roads, and of course the 8 hours home later in the week. If we had known they would cancel in the morning it would have been much less stressful for all. Or better yet - have some airplanes on hand in case of mechanical failure!!"

Pros: "The convenience and price. Its so affordable now!! The staff is so nice and helpful!"

Pros: "Friendly staff and ease of booking"

Pros: "Friendly crew and staff. Easy check-in and boarding processes. Thanks so much!"

Pros: "The staff was very friendly and professional from the checking point to the final destination . It is a private jet experience for a bargain. It is a great experience."

Pros: "The airport personnel for Boutique are great!"
Cons: "Everything was wonderful!"

Pros: "Crew was awesome."
Cons: "Did not give me much information about my next flight , like times or anything. Would not cancel and reschedule my flight just delaying it for over 13 hours overnight. And I was told to book directly with the airline and not through a third-party. Because as you know they cannot make any changes to my reservation."

Pros: "The flight was fast and easy. The pricing is affordable. I like how there is no hidden fees. I also like how the plane only has a few seats."
Cons: "The plane was really hot when I first got on."

Pros: "Love Boutique air."

Pros: "The staff seemed nice, but pretty confused about what Boutique airlines was up to."
Cons: "I'm a bit confused how this company has stayed in business. I booked this ticket thinking it would be a novel flight to LAX. Heck, I even paid a little more for the ticket. On my way to the airport I got a call saying the flight was going to be delayed by 5 hours. I was just about at the airport so I figured I'd just wait it out. At the airport there was one checkin counter and it was empty. I sat around for 30 minutes until someone came out to help me checkin. Waited at an empty gate for 5 hours wondering if I was in the right area. 9pm came and went and no plane to be seen. The frustrating thing is that there were no updates from the staff throughout the process. I think this is something I've come to take for granted on all the other airlines I've been on. Will I make it to my destination? No idea. Anyways, if you want reliability pick any other airline. If you like having to ask a lot of questions and get a lot of vague answers, Boutique is for you. It's very unfortunate. I really wanted to write a positive review!"

Pros: "The staff seemed nice, but pretty confused about what Boutique airlines was up to."
Cons: "I'm a bit confused how this company has stayed in business. I booked this ticket thinking it would be a novel flight to LAX. Heck, I even paid a little more for the ticket. On my way to the airport I got a call saying the flight was going to be delayed by 5 hours. I was just about at the airport so I figured I'd just wait it out. At the airport there was one checkin counter and it was empty. I sat around for 30 minutes until someone came out to help me checkin. Waited at an empty gate for 5 hours wondering if I was in the right area. 9pm came and went and no plane to be seen. The frustrating thing is that there were no updates from the staff throughout the process. I think this is something I've come to take for granted on all the other airlines I've been on. Will I make it to my destination? No idea. Anyways, if you want reliability pick any other airline. If you like having to ask a lot of questions and get a lot of vague answers, Boutique is for you. It's very unfortunate. I really wanted to write a positive review!"

Pros: "Cost and schedule compliance"
Cons: "All was good. You need to have an "na" in your star ratings. "Entertainment " is not appropriate for a flight."

Pros: "Smooth landing and nice people"
Cons: "The set belt light never went off to get up and get a drink or snack"

Pros: "It was a different experience altogether compared to a normal commercial flight. Walking out on the tarmac eith your two pilots and 4 co-passengers beats standing in the frenzy of people jockeying into position so they can bring all their luggage on and avoid checked bag fees."
Cons: "Was a little priecier than other options but not much."

Pros: "Takes no time at all to load 5 people on a plane! Great flight and you can see the things below you...Awesome."

Pros: "Boutique conducts business a little bit different from all the major airlines. Checking in and boarding is done very different. They arrange the seating based on the passengers weight. almost if you have chattered your own private jet. Very luxurious and comfortable. Although the plane is small, the takeoff and landing was very smooth. Don't hesitate do business with boutique."
Cons: "Nada"

Pros: "On time, easy check in, and friendly staff"

Pros: "Awesome airline. Polite and very comfortable."

Pros: "The hospitality of crew"
Cons: "The noise of the plane"

Pros: "All the staff are very helpful and friendly."

Pros: "The flight was smooth and comfortable. It was nice not having to deal with the major airports."

Pros: "Plane was nice. Pilots were excellent. Felt very safe."
Cons: "We hit choppy air and one passenger got sick. During our layover, the pilots took extra time to clean the plane, fuel up, etc. they said we should only be about 15 minutes late. We ended up about 45 minutes late. Luckily that didn't matter to me but more accurate notice from the pilots about how long the delay would be would help."

Pros: "A different flying experience"
Cons: "There were 5 passengers on the flight, 2 checked in a bag for a total of 2 bags. My bag was lost. In reality on flight 438 Boutique Air lost/misplaced 50% of the passengers luggage. The staff is trying to get my bag on the next Boutique Air flight which does not arrive in Nashville until Sunday. I may be moved from Nashville on Sunday. The baggage needs to be on the next flight heading to Nashville regardless of the company."

Pros: "N/A"
Cons: "I'll admit, I was arrived some what close to the cut-off time but still had around 50 minutes to spare before boarding my flight. Staff was unable to provide me a printed version of my boarding pass. In result, I was not able to make my flight. Boutique air refuses to address the matter."

Pros: "Crew was friendly."
Cons: "Plane was small so it was scary whenever we hit turbulence."

Pros: "From Albuquerque to Los Alamos you have a choice between driving for two hours or flying for 25 minutes. It's an easy choice when the flight is relaxed and professional and the scenery is incredible. And did I mention inexpensive?"
Cons: "The flight was delayed a little bit for a GPS update."

Pros: "good staff from gate to gate makes up for any airport problems from being "off brand" e.g., gates not as clearly indicated, not on ARR/DEP boards. Nice seats, I could see headroom problems for those in the 6'3"+ range."

Pros: "The crew was informative, pleasant, and easy to speak to. Take-off and landing were both VERY SMOOTH for a small 8-passenger plane."
Cons: "We flew with a lot of turbulence so the flight was slightly delayed."

Pros: "I flew Boutique from Nashville to Greenville for a business meeting and flew back the same day. I could not have imagined it being any better for the price point of the flight. That was the first time being on a plane that small and I actually like it much better than flying on the larger jets just for the fact that there are far less people. There is no waiting for your zone to board. People are not falling on top of you to put things in the over head bin and so on so on. This flight almost felt like just hopping in your personal car and arriving at your destination a hour and a half later. I would highly recommend this airline and if they and would really like it if they started a flight from Nashville to either Pensacola or Mobile."

Cons: "We finally got to DIA, there was no shuttle ready to get us off the plane. We were not allowed to go into the main terminal because we didn't go through security. I hope that this is a successful business as it was very pleasant, but a lot of things need to be worked out to become more popular."

Pros: "Ease and friendliness of staff"
Cons: "Not TSA pre check yet"

Pros: "Nothing"
Cons: "I had read the previous reviews and decided to ignore them but what I got was even worse The plane was delayed. When it showed up it could not take off because it had a problem we had to wait for 2hrs to be talled that the flight has been cancelled because the faulty part has to come from Denver. If you value your life dont use this airline"

Pros: "I loved the intimate feel of flying this airline. Meeting the captain on the Tarmac and getting personalized care like coffee, water, and descriptions of what we are flying over and around was awesome. With such a chill environment and the ability to shoot great photos out of the plane window I really felt like I was flying in my own private jet."
Cons: "Nothing. Nothing at all. We even landed early."

Pros: "everything. it was like having a private jet."