Basics
Kitchen
Services and conveniences
Accessibility and suitability
Bathroom
Laundry
Bedroom
General
Family friendly
Parking and transportation
Media and entertainment
Workspace
Dining
Outdoor
Things to do
Health and safety
Fitness
Pool
Show reviews that mention
Filters
Pros. Noisy. Even at 2 AM. Very old. Needs remodel.
Pros. The room was roomy and it was nice having a full kitchen.
Cons. The lay out was a little funky. The TV was small and didn't have any display adjustments. My picture was dark and I couldn't lighten it up. Can't watch TV from bed without moving the furniture. Lastly, the free breakfast as far as free breakfasts go was pretty poor. When I got there 8:45 there wasn't much left except dried up turkey sausage and people waiting around for more food to be brought out or their turn to use the single waffle iron.
Pros. that we left within an hour of checking in. The place was a nightmare. The doors had locks that had been pulled out of the door with a vice, The hallway walls were so filthy I could feel the bed bugs before we hit the room. The "breakfast" was served up in a dirty area by the front desk with many "live-in" residents coming in from other buildings showing up in their pajamas and underthings. The room did not have the amenities advertised. The "doorman" did exactly that - hung around the front door and at the front desk to capture guest credit card numbers and did not move a muscle to get our luggage or even show us to the room. The front desk clerk was an arrogant jerk who attempted to steal my daughter's credit card. DO NOT STAY HERE
Cons. We checked in having paid in full through kayak. The front desk clerk asked for my daughter's credit card to "confirm the number" and, instead used it as a debit card to get herself $100 without disclosing that she had taken the money. We called to our bank and confirmed that this had happened at which time I visited the front desk to ask what the $100 was for and everyone -including the desk clerk Shamika denied all knowledge. I had to call the police and file a report for theft, call Marriott and ask that this property be disenrolled. We left the property within an hour of arriving. It looks like a flophouse of shooting gallery in the hallways with many permanent guests. We later played hell getting the money back that the desk clerk stole. The amenities are not as advertised - no hairdryer in the room and none brought up after a call to the front desk, signs of bedbugs. We checked out within the hour...DO NOT STAY HERE.
Pros. The room and facility were clean if a bit dated. The front desk staff were some of the nicest, friendliest we've encountered.
Cons. No restaurant on site. The roon and facility were a bit dated, but clean.
Pros. Had a small kitchen in the room every thing you needed! Really neat!
Cons. Bathroom was a little small
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at the hotel?
The hotel offers a variety of amenities including a fitness center, outdoor pool, complimentary breakfast, and kitchen facilities in the rooms.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness, such as the room smelling weird, dust in the bathroom, and slow bathtub drainage.
Is the hotel staff attentive to guests' needs?
Many guests praised the staff for being great, attentive, and friendly, while a few mentioned issues with rude or unprofessional behavior.
What can guests expect from the breakfast offered at the hotel?
Guests can enjoy a complimentary breakfast with a variety of choices, although some mentioned a desire for more protein options.
Is parking available at the hotel?
While the hotel advertises free parking, some guests mentioned being charged for parking after check-in, which caused dissatisfaction.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Several guests appreciated the fully equipped kitchen in the rooms, providing convenience and flexibility for meal preparation.
Consider Noise Levels
Some guests mentioned noise from adjacent rooms as a potential issue, so it may be beneficial to inquire about room location or noise insulation.
Check for Room Maintenance
Several guests reported issues such as a malfunctioning air conditioner, slow bathtub drainage, and occasional cleanliness issues, so it's advisable to check the room thoroughly upon arrival.
Explore Nearby Attractions
The hotel's proximity to Arizona Mills Mall and other nearby attractions makes it a convenient choice for shopping and entertainment.
Inquire About Breakfast Variety
While many guests enjoyed the breakfast, some suggested adding more protein options to the menu for a balanced meal.
Consider Room View
Guests appreciated the views from certain rooms, so it might be worth requesting a room with a pleasant view.
Verify Pool Availability
Some guests were disappointed by the pool being out of service, so it's advisable to check the pool's operational status before booking if this amenity is important to you.
Ask About Shuttle Service
Some guests experienced delays with the airport shuttle service, so it may be helpful to inquire about the shuttle's schedule and efficiency.
Consider Parking Fees
While the hotel advertises free parking, some guests reported unexpected fees, so it's advisable to clarify the parking policy before arrival.
Inquire About Accessibility
Guests with specific accessibility needs should confirm the room's suitability, as some reported issues with wheelchair accessibility.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
---|---|
High season | February |
Average price (weeknight) | $98 |
Average price (weekend night) | $91 |
Towneplace Suites Tempe At Arizona Mills Mall is located at 5223 South Priest Drive, 3.4 miles from the center of Tempe. SEA LIFE Arizona is the closest landmark to Towneplace Suites Tempe At Arizona Mills Mall.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Towneplace Suites Tempe At Arizona Mills Mall.
Yes, Towneplace Suites Tempe At Arizona Mills Mall offers free Wi-Fi.
Towneplace Suites Tempe At Arizona Mills Mall is 4.5 miles from Phoenix Sky Harbor Intl. Towneplace Suites Tempe At Arizona Mills Mall is 17.2 miles from Phoenix Scottsdale Municipal.
Yes, Towneplace Suites Tempe At Arizona Mills Mall has a pool onsite.
KAYAK scours the web for all room deals available at Towneplace Suites Tempe At Arizona Mills Mall in Tempe and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Towneplace Suites Tempe At Arizona Mills Mall and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Towneplace Suites Tempe At Arizona Mills Mall.