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Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Excellent location and value for money.
the roof garden
The location! Small rooms/ Poor Breakfast
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
People (service), breakfast, position, free Internet, free (supervised) parking, ...
The view of the thermaikos gulf. Very good breakfast. Spacious room. Great location. Separate beds instead of a king size bed.
The personnel were very helpful.
the swimming pool and the beach the staff was poorly trained, the hotel was run down, bathrooms were not up to scratch, towels were old
Very conveniently located. Quite location with magnificent sea views. Within walking distance from downtown. Excellent breakfast.
Good location,good service, excelent breakfast, parking
Excellent location, Very friendly and helpful staff, We have a very good time. Thank you!! N/A
Great location, excellent resturants, very nice staff. Rained two days.
Very close to the city centre. By the sea. Spacious rooms. Rich breakfast and marvellous breakfast room. Sea view.
Excellent spacey room, balcony with awesome view.
24h room service room interior a bit outdated
The room was top.. really luxurious... and the best of all was the perfect breakfast... I think its the best I ve ever seen .... really delicious... I definately recommend this hotel... giorgos :) Everything was excellent
the fact that it was very modern, clean and every detail was well given attention
Beutiful Hotel in Heart of Thessaloniki, perfect conditions, goog food and very cheap for such ideal quality. we strongly recommend this for other who will trip to Salonica
Location, room, breakfast, helpfull staff
Very clean. Friendly staff
they make 30 minutes to make my bill and charge the credit card and i was on a hurry
Anatolia was a calm oasis in a busy city. The rooms were very comfortable, the breakfast was good and the staff were very friendly and helpful. Yes, they advertise that parking is available but it is on the street unsecured parking and our car got vandalized. They were very helpful though about calling the police. It is also a bit further away from the city center that I anticipated.
Excellent!I've recommended it already to my friends.
The clean room and bathroom, especially the new overall furnishings and fittings. The fact that I had asked for and was given a quiet room.
nice location, friendly staff, good interior little bit noisy
The staff at the reception
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
Location. One of the rooms we reservated was too small.
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
My room was excellent
it had a very good location. The location of our room was really bad. Room number 314
i liked visiting shops and because i was nearby squears
good location ,very clean, good prices, good service, very good breakfast
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
Nice furniture and decoration The room was very small
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Everything. Breakfast variety (but this is very small moan).
Outstanding service!!! Everything was excellent, will stay again.
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
Excellent hotel, fantastic staff.
The location was great, the staff was polite and very attending. The hotel was very clean.
Luxurious and comfortable with great service. Great bathroom and bed.
They really made you feel special.
Very central location, beautiful sea view, staff was really very friendly and helpfull
1.The elevator during breakfast time was out of service. 2. Price to services relation for the snackbar was not appropriate.
Breakfasts were very generous. Business centre was handy. Wi-fi was very poor in our room.
100% charge on advance
Clean, very kind personel, rich breakfast buffet, conveniet location, good price.I will choose it again. we stayed in a triple room. It was small for a 4-star hotel.
Location, breakfast N/A
The health room had two treadmills, which was perfect for my running training. It would be nice to have *fresh* fruit salad a *fresh* fruit juices with the breakfast buffet.
The accommodations were the best we experienced in same-price category for hotels in Europe. There was lots of space, seating, closets and surfaces in the room. The new bathroom facilities--large shower and sink-- were similar to those in the United States. The breakfast buffet was exceptional! We lacked for no food choice. Our room was very quiet despite the construction and street noise and a cab stand was outside the hotel entrance. I would definitely stay at Capsis again and recommended it to anyone visiting Thessaloniki. Nothing
clean hotel room, polite staff, got a good price(66 Euro/night) very poor sound isolation from next rooms, small closet, parking was already full(but parked around the corner)- at its normal prices would not recomment the hotel
Friendly staff, clean rooms,relatively close to downtown location;
room cleanliness was perfect. the location is not very good.
The design and the Stuff. But unfortunately, only this. If you are above 1.87 is impossible to shower. Because there is simply no way to hang the shower telefon! A small detail that makes the difference. Especially after a long road trip from Athens.
The hotel is well located.It is close to city centre,and public transport.Friendly staff,modern design ,very clean hotel and very confortable bed!As hard as we tried, we couldn't find anything negative. I think that the parking should not be charged.
Staff friendliness, cleanliness, lovely breakfast, beautiful rooftop pool with great restaurant and bar Distance to city centre, need to use taxi to get around. Hotel shuttle was fantastic when it was available. Shuttle bus drivers were great, very knowledgeable.
Good hotel, location was also ok, in 5 min with taxi/shuttle you are in downtown. Internet did not worked during my stay. They promised internet connection and that was one reason why I have chosen the hotel. I was forced to use data roaming and my total data transfer for my 2 days stay at this hotel was 400€. Business people, avoid this hotel!
everything was absolutely perfect! too much energy consume
Exceptional interior design, good lockation, very friendly stuff, up to date to the offered services, exceptional restaurants and over all a very good city hotel. Better trained stuff. They are very friendly but I think that they need further training to meet the very high standards that the hotel is trying to set. I also think that the parking should not be charged.
great facility, modern, beautifully designed, great service executive lounge needs improvement
coco mat beds, easy access, hotel style & vibe WiFi & parking not free of charge. 15 euros per each per day for room surfing. Also no cable tv in the rooms...
There was a one-night offer for the suite at the 6th floor so I stayed there. It was an excellent room, apart from the bathroom that looked poor. The style and furniture was old-style, a bit 'heavy' for me but classy I might add. The balcony is non-existant, while there is no clear view because of other hotels, you can still take sneak pick at the sea... But it's too small. The suite bathroom was too small also, but decent. Note: I didn't have breakfast, so I don't know if it's good or not.
nice place and good location
Spacious room, bathroom with bathrobes, buffet breakfast and the helpfulness of the staff. My car had a trouble with battery/engine and they immediately called a repairman although it was past mid-night. Disposal slippers were of bad quality for a 5 star hotel.
Nice location for dining and shopping. Perfect location for sunset view (seaside rooms) no elevator in basement carpark and carpark price is not fair
Good location and elegant rooms. Heating in the room cannot be adjusted.So the room becomes like a hell, until you realize that you can totally shut it down.
Almost Central location, very good reception and porter staff, a bit old fashioned but clean and comfortable. A bit overpriced.
Location - center, availability of parking, facilities
due to the status of the room, it is probably a 4 starts and not a 5 starts. It is quite aged (mainly the bathroom).
a duvet would be better than a blanket
staff, breakfast, amenities
Very clean, stylish, and spacious rooms, quiet, even completely silent air condition. Staff is helpful in organising a taxi for a reasonable price. Note: never pay more than 18 euro for a taxi to the airporte! If you are a foreigner, drivers might charge you a multitude of this. Never trust them, preorganise the taxi with hotel staff. Relatively far from the city centre - but therefore quiet - and no bus after midnight. A 5-star hotel should have a shuttle to the airport from early morning to late evening. Mini-bar prices are ridiculously high.
Perfect staff went that exra mile, something very rare nowdays.
The breakfast only It is a 3 stars hotel and it has been declared as 5 stars !!!!
The pool and surrounding cafe was inviting and relaxing. The rooms were very clean, the breakfast buffet was wonderful - good variety and generous. The staff are fantastic -- all were very helpful, warm, and friendly. The neighborhood is quiet - residential - a peaceful getaway from the chaos of the city center. it is classified as a 5-star, but in other countries it would probably be more of a 3-4 star. Greece is a bit generous with its star ratings for hotels. The spa was very small and I don't think the masseuses were properly trained. please improve the music that is piped in throughout the hotel and cafe.
The hotel is located in a safe and quite area of the city and only few minutes from city center. The stuff is very attentive, professional and helpfull. Although we did not ask for early check-in, as the hotel was fully booked due to cinema festival, we were given our room right away at our arrival at 11 a.m. That was a touch of client oriented hotel policy that we appreciated very much. In general, attention to details makes a stay at Hotel Les Lazaristes very pleasant.
very nice hotel and spacious rooms.Free wi-fi, free parking,location is not far from center and ring road.price is budget for 5-star hotel.I recomend it.
Excellent reception staff - good parking service. Directions to hotel useless. Pool area hopeless if you are a non smoker - the unhealthiest swim I've ever taken.Superior room in 5 star hotel really should have curatains that close properly, a shower area that doesn't leak and bedroom sheets thata ctually cover the whole of the bed. Pity because the room was super otherwise. Lack of no smoking areas in the breakfast area a problem.
design, attention to details n/a
The facilities were excellent and of the highest quality I found the location very restrictive, there was very little advice on how to venture out of the hotel
spacious rooms, friendly staff, nice breakfast valet parking service only
Modern and confortable facilities together with very friendly professional staff.
Only location. The view from hotel rooms is terrible - building site with some destroyed houses.The decoration of the room is very bad tasted - red colours , like a public house. A/C was very noizy. Bathtub silikon was black, nobody clean it for ages... Hotel's corridors and rooms have old smell of cigaterres.
location is excelent. staff is friendly. breafast is good. the room lacked safes that were supposed to be there. the airconditioned did not work.
The breakfast! Is in the centre of the town. Yes, in the area the hotel is, there is also a Rock Bar playing loud music until early in the morning, could not sleep well.
Helpful staff. Good location. Good price. Photos nothing like the room I dated in.
Room design was wonderful
friendly staff very helpful, convenient situated hotel walkable to day and night life
I've liked it very much !! The location is excellent close to restaurants,shopping street,night life etc. Breakfast was very good and the most important thing the cleanliness of the room was perfect... The hotel has a deal with private parking very close to the hotel. Wireless internet is applicable to charges 3 euros per hour.
very close to Aristoteles square and to the shops. Nice large bed. Had bathropes.
The location in the very center of the city and in the middle of Ladadika, walking zone of the city with numbers of national, old fashioned restaurants with traditional Greek cuisine. Unbelievable silence and peace in that part of Salonika. Our two rooms were very, very small, beside they have much bigger double rooms. If they are with higher price, your booking form should include all options, as 5 or 10 eur or more for bigger room should be acceptable for some guests.
Very reasonable. Good location. Courteous and helpful staff. The air conditioning didnt work the first night. Breakfast could have been better.
very pleasant place and very convenient location
internet connection is not comfortable reception is not good without professional knowledge, "I don't know" for every question that I ask the location is far away center
24 hours reception, polite staff, very clean room, excellent value for money. not walking distance to city centre, kind of small room.
there is free parking relatyvely calm clear atmosphere is prety cool nothing special
Хотелът не отговаря на категоризацията си, по-скоро на 3,5 звезди. Чисто е, но в стаите има лека миризма на цигари. Менюто на закуската е разнообразно и храната е вкусно приготвена. Намира се в индустриалната част на града. Персоналът е много внимателен.
neat and clean everything was O.K
The room was great, the breakfast excellent, meybe a bigger bathroom would be even better, but yet it was great.
We had a great stay over there. Because there was no room available with 2 single beds we got a suite, spacious bedroom plus living room instead for the same price. Overall service is great, breakfast is super and location is ok.
Spacious room, compforable bed, elegant decoration, excellent breakfast, free parking available The room was rather cold despite having the air-condition all the time on at full speed and at the highest temperature. The room light during the night is inadequate if you have to work in the room. If you are looking for a hotel within walking distance from the city, then it's not this one
Although new, the hotel is disappointing. It is already showing signs of deterioration. Upkeep is not good. Room was of 3 star quality. Hotel is definitely not deserving of 5 star rating.
location, fact of having 3 beds in the room, early noisese of a close factory
On site car parking. Excellent location in centre of city. Good breakfast. Friendly staff - as always in Greece!
Location is quite good, near to the center of the city and near to the pub area. The bathroom was very small, no window or any other mean of aspiration. the blankets and other room facilities look quite old.
clean and simple rooms and bathroom. The front desk staff were very pleasant and always helpful: arranged car parking in a jiffy, etc. Surprisingly, the free breakfast was really solid: fresh vegetables and solid coffee. Elevators were a minor hassle. Two tiny ones. Each fit two people comfortably. Had to wait or skip because too full.
The location was good. Train station was about 10 minute walk and very easy to find. Rooms were a good size and clean. 15 minute walk to some great evening dining. Great value and we would definitely stay here again.
Clean and comfortable rooms, good breakfast, central location. The street is noisy.
The location. They couldn't change money at the reception.
Very close to the city center, very good beakfast, parking available at the hotel, which could be usualy a problem in Thessaloniki
The room was a reasonable size and very clean. The reception staff were efficient and friendly. The hotel was in a good position for viewing the city and near to most tourist attractions. The breakfast provided was good and there were a lot of options available. There were no tea/coffee making facilities in the room.
Great location in city centre. Easy to get to bus station and airport by bus. View of water. Good breakfast and helpful staff.
Hotel staff were extremely friendly and helpful. Rooms were very clean and well stocked. Location to local attractions, restaurants, etc made it extremely accessible. Breakfast buffet was wonderful and was open all morning long instead of like many hotels that close their breakfast before midmorning.
Comfortable and luxurious The location is difficult to find
The hotel has a wonderful garden with a great pool, almost like a resort. The gym and the indoor pool looks also nice. The food is excellent. Location may be bit far from the city but close to a water park and a mall - which was our priority this time. Hotel did not prepare an extra bed, although I indicated it on the booking form. Breakfast is not included, which is a bit strange in Europe.
more restaurants required. .The dinner at the rerstaurant was rather disapointing
Nice building and very good room design. Very good offer for suite upgrade. Complete facilities for relax and fit. Large garden park. ATM (cash dispenser) not working for almost one full day.
breakfast, pool, spa, gym, service, view no!
friendly personel, very clean rooms, exellent service
I couldn t pay the bill with Diners international card
Hotel deserves all merit for good service. Good location for a business meeting. The area around the hotel is somewhat shabby - so you do not leave it.
The Hotel location is very good.It's close to Restaurants and tavernas and shopping center.Stuff is very good and helpful. The bath tub was too small and all the water flowing outside when you took a shower..
The stuff were very friendly and helpful..Location was good. They could put a tea pot and coffee pot to the buffet..There wasn't any tea or coffee pot and you were asking to the waitress for bring you a tea from the kitchen..And you're loosing your time while waiting a tea.
Friendly staff. Good service. Located close to the center of the city and close to the train and bus station. Also very close to the port and the sea. The rooms need a bit of restoration
נוח מאוד לשבתות וסעודות כשרות
The location of the hotel is great. The room that I stayed it wasn't clean and it was very small.
location small rooms, old building, need desperately renovation
Central location, at equal distance between the train station and the heart of the city, away from the somewhat shady streets around the station. Very friendly staff. Clean bathroom, convenient shower. Some room facilities were not properly maintained: the window shutter was stuck in middle position allowing some light to get inside the room in the morning, the wired remote for the A/C was hanging loose from its wire. Inadequate soundproofing, mostly because of the room door.
Its location being in the center is vey convenient for many things No complaints as such
The roon that we finalliy got, was a suite (junior) for the price of normal room booked on line. The renovation is well done. Some secoond things: the pillows, the toilette paper, the shampoo (I think they had added water...) and that the breakfast was not included and they asked for it 15,00 E extra for each person a day.
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
I like everything at the Excelsior Hotel. I wish l could come back again. No.
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
I liked everything.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
Very friendly staff, well decorated bedrooms, nice spa and excellent location (city centre) A bit noisy (wooden floors in the halls) and we had to wait an hour at the restaurant to get a risotto and a chicken fillet!!
The style and the location of the hotel. It is very pleasant to stay and you do not need a car to move around the town. A lot of nice restaurants and bar within 200 m Not really.
Superb design, friendly and helpfull staff, nice localization. Humble breakfast :(
Hotel rooms are perfect – better then at the pictures on the hotels web page. Bathtub is huge and at the same time easy to use while taking shower. Hotel is close to all shops, restaurants, bars and sea front. Friendly helpful staff, but some of employees (who worked also for room services) does not speak English, mostly just Greek or Russian, but that never created any problems - if I had more queastions some other girls get in to teh contact with me. Fixed our ironing very fast. No parking. Very poor room service menu (restaurant menu) and half of the offered meals were not available for long period. No internet in the room (in the web page it’s saying that all rooms has wireless).
The location was excellent. No fridge in the room, no parking for hotel guests, poor breakfast.
location services, hotel staff,
room serviec great, staff helpful beyond call of duty Roomw was smokey which was not pleasant. Room was unbeleiveably hot, it opened into a covered courtyard whicj did not cool the room.
Good central location, wired internet worked fine, the breakfast was not rich but decent. The room was not non-smoking, you could smell the tobacco in the air.
The hotel was nice. Stayed on a non-smoking floor. A/c did not work that great but the weather was also very hot. Room was small but comfortable. Small TV but was able to catch the BBC. Parking a plus. Bell captain was VERY nice and most helpful. Breakfast was too expensive. Bathroom had a drain on floor/plumbing smell..had to cover with floor towel....sort of stinky.
I liked the room, the staff were friendly and willing to give allways info about places to visit. It was generally fine.
Parking - difficult and separately charged
easy check in, room was ready before arrival tv remote, safe was out of operation
The hotel was not comfortable and clean. All pictures on the internet were the different or at least had been taken when the hotel was brand new. But now hotel is quite old furnished. The rooms were not enough big for families.
the room was too small for a 5 star hotel
About 15 minutes from city center by walk. I wait about 25 minutes for parking man brings my car.
Free upgrade to excellent suite
Location is close to the train station and reasonably close to the centre (sort of 1 km from Aristotle square). The staff is excellent, facilities are good, and the price is reasonable for a hotel of that standard. Internet access was not included in the rates
Hotel Stuff was very helpful,location of the hotel is perfect. Car park was small and I had to park out side and had to carry all my bags to there while leaving.
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
Location, good standards of comfort and service. n/a
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
Extremely kindness off the staff, their helpfullness by arranging a birthdayparty for my granddaughter and by getting my wheelchair up and down the stairs. Accessibility for wheelchairs was not exactly good. The ramp started with a small step, which is no problem for valid people but is for wheelchair-users. Entrance to restaurant, terrace and beach where with steps also. Cooking was not extremely good, cook even refused to cook and egg when asked. View at Mount Olypos as promised was impossible because this mount is at the other side of Greece and impossible to be seen as the hotel was facing towards Thessaloniki.
Very friedly and caring staff
Friendly people and great location
Stayed for one night only. Clean, renovated hotel, in a convenient location near Thessaloniki (you would need a car though, if you plan to visit the city)
Close to beach, clean room with nice view. Helpful staff. Good and variable breakfast.
At seaside. Nice clean and spacious rooms. Good buffet breakfast. Private parking lot. Very good price/quality.
very good location, right on the beach. quiet, nice rooms, nice staff. the internet is awful. moreover, it is dial-up, with the speed of a shail, and in the end, you have to pay a hufe bill for the phone.
breakfast was cold,poor selection & nothing like pictures in hotel broshure
Quiet hotel, hotel staff helpful. Breakfast was good enough. The bathroom was small. The location of hotel is near the sea but far from Tsseloniki center. If you do not have a car this can be a problem to go to the city center.
very close to the sea