Tias Hotels

The breakfast buffet was a favourite with all the family and the staff and facilities were excellent. The entertainment could have been a bit more exciting!

No Russian & English TV channels, poor choice of food during breakfasts, no fresh juices

The level of comfort, installations and personnel are everything you would expect of a 5* hotel. Its position right next to the beach is excellent and it is very easy to find, being the only tall building on the island! This was my first visit to Lanzarote and I would have no hesitation in returning: the only place I would stay is this hotel. Breakfast excellent .- including champagne and egg chef - and with lovely views from floor to ceiling windows. We were upgraded to a suite (there are twice as many suites as rooms) on the 15th floor and enjoyed fantastic views in two directions. The minibar contains complimentary water and juices. G&T in the bar on the 17th floor to watch the sunset is an essential appointment. No, nothing - everything was excellent. Brits may require tea and coffee making facilities in the room but this is a rarity in Spain.

They upgraded us to a suite. Views and breakfast were fab. The restaurant didn't open until 8pm for dinner. Too late for us.

We were upgraded to a suite at the 15th floor with an extraordinary view over the beach and the ocean. The staff was professional. The beach near the hotel is great (soft sand, palms, calm water).The room and services provided by the hotel were definetly worth the money.

The best hotel I have stayed at in this price range. Location is great - surrounded by plenty of beach, small shops, bars and restaurants. No nightclubs within earshot. Hotel is very clean and very well maintained. Staff are helpful and friendly. Huge variety of food. Pools clean. Evening entertainment was of a high standard. Very family friendly. The kids (6,4 &2) all loved it from the second we walked in and they were presented with a small inflatable seahorse. I try to avoid going back to the same place twice. This hotel will be an exception to that rule.

Fantastic atmosphere, delicious food, clean and comfortable rooms, friendly staff and convenient location.

We liked everything. The staff were great - very helpful and friendly. The food was great - loved the salads ...mmmmmm! The whole complex was great - you would find it hard to find anywhere nicer on the island! n/a

Very pleased with the hotel- cleanliness excellent, food good, staff helpful, convenient position without being in the centre of Puerto del Carmen. Room fridge (not minibar) and microwave provided. Hotel provided beach towels on a returnable deposit. Closeness to airport convenient - but no noise problems as a result. Only minor things - in spite of the hotel requesting guests not to 'reserve' sunbeds with towels, many still did it - mostly the German guests, I think. For a 4 star hotel, I think the room safe should be included in the price and not be charged at €2 per day. It would be nice to have BBC 1 available on the room TV as well as CNN and Sky News.