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(Round-trip)
Airports
Origin
New York
$500
only
$500
Newark
$506
only
$506
Destination
Arrecife
$500
only
$500
Fri, Jan 26
JFK
ACE
19h 15m
Mon, Feb 5
ACE
JFK
26h 15m
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2110 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
KRK
OSL
Mediocre 2.0

$260 charged to check in two suitcases.

CDG
JFK
Excellent 8.6

Plane super modern, speed of crew, comfort

Weight limit on the carry on

ARN
JFK
Excellent 9.3

There were no headphones available for purchase.

LGW
JFK
Okay 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

LAX
CDG
Okay 4.6

Rude/ non helpful crew spoiled this flight.

Rude/ non helpful crew spoiled this flight.

Sun, Jan 14
EWR
ACE
19h 10m
Sat, Jan 20
ACE
EWR
34h 15m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Dec 30
EWR
ACE
13h 00m
Thu, Jan 11
ACE
EWR
25h 05m
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

ZRH
MIA
Excellent 10.0

Excelente

Excelente

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

Fri, Dec 29
JFK
ACE
15h 10m
Sat, Jan 13
ACE
JFK
29h 50m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

Tue, Apr 17
JFK
ACE
17h 20m
Sun, Apr 22
ACE
JFK
28h 15m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2161 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
OPO
MAD
Mediocre 3.3

I liked the Boeing 787

The service sucked. The crew speaks very weak English. The crew only comes around the cabin very few times. Not good on a 9 1/2 hour flight.

AMS
MAD
Poor 0.0

I missed my connection because of the insane delay on the first flight.

OPO
MAD
Good 6.0

The Embraer is a great regional aircraft.

There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE.

JFK
MAD
Excellent 10.0

Service was good food was very good.

MAD
VLC
Mediocre 2.0

We didn’t crash

Aggressive, offensive, regimented staff almost strip searched people to assure no one violated their carry on ( one item, no purse) rule. We fortunately complied, but they humiliated an entire family for minor violations

Sun, Dec 31
JFK
ACE
35h 10m
Tue, Jan 9
ACE
JFK
28h 45m
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 8.0

Good multi media access and content

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

JFK
AMS
Good 7.6

Two hours delay in the start.

Mon, Mar 5
EWR
ACE
19h 45m
Tue, Mar 13
ACE
EWR
33h 10m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 5
EWR
ACE
19h 45m
Sun, Mar 11
ACE
EWR
34h 15m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Dec 31
JFK
ACE
34h 30m
Thu, Jan 11
ACE
JFK
27h 25m
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

JFK
GVA
Okay 4.0

Nothing.

The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.

MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

DME
ZRH
Mediocre 2.0

I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!

LHR
ZRH
Excellent 10.0

I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!

Thu, Dec 28
JFK
ACE
34h 05m
Tue, Jan 16
ACE
JFK
30h 30m
Trip: 20 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SFO
Okay 5.6

Very big delay!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

Tue, Mar 6
EWR
ACE
36h 10m
Tue, Mar 13
ACE
EWR
33h 10m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Apr 18
JFK
ACE
28h 30m
Sun, Apr 22
ACE
JFK
25h 45m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2161 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
IBZ
MAD
Good 6.6

Flight was on time and without incident,

There is nothing I did not like.

MAD
VLC
Mediocre 2.0

We didn’t crash

Aggressive, offensive, regimented staff almost strip searched people to assure no one violated their carry on ( one item, no purse) rule. We fortunately complied, but they humiliated an entire family for minor violations

OPO
MAD
Good 6.0

The Embraer is a great regional aircraft.

There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE.

AGP
MAD
Mediocre 2.0

Although I was able to board the airline didn't have my name or reservation number or anything... it was like i never purchased a ticket. I had to wait until the plane was boarded and hope that someone didnt show up to get in the plane. This was the first leg of other connections to go to Amsterdam and it was too close to ruin my complete itinerary.

I did not appear in the airline system

MAD
OPO
Good 6.0

This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices.

Sun, Dec 31
JFK
ACE
14h 35m
Wed, Jan 17
ACE
JFK
28h 40m
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

BKK
LHR
Good 7.3

Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.

Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LHR
SFO
Okay 5.6

Very big delay!!!

YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

Mon, Mar 5
EWR
ACE
19h 45m
Thu, Mar 15
ACE
EWR
18h 40m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 17
EWR
ACE
20h 40m
Sun, Feb 18
ACE
EWR
27h 40m
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

Sat, Dec 30
EWR
ACE
13h 00m
Tue, Jan 16
ACE
EWR
35h 55m
Trip: 18 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

Tue, Mar 6
JFK
ACE
14h 35m
Wed, Mar 14
ACE
JFK
34h 05m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

BUD
LHR
Excellent 8.0

Behavior of board personnel

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
SFO
Okay 5.6

Very big delay!!!

Tue, Mar 6
EWR
ACE
36h 10m
Sun, Mar 11
ACE
EWR
34h 15m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Dec 31
EWR
ACE
33h 35m
Tue, Jan 16
ACE
EWR
29h 15m
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

ATH
ZRH
Excellent 10.0

Everything was great

Service was perfect Food was incredible Movies and entertainment high level

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

Thu, Dec 28
JFK
ACE
13h 33m
Wed, Jan 10
ACE
JFK
22h 38m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

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