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The price, which you can't beat. Close to the high way, and the noise from the road was pronounced. I had to keep the fan on high all night in order to sleep.
Good price and location if you want to explore Muir woods etc. Bathroom was not very clean
Close to fine dining. Had a very comfortable bed. There was dead bugs in the bathroom for 4 days and the windows would not shut good had bad freeway noise. Also trash from people before was seen. I would not stay there again.
The bed was good. The room seemed clean and we did not find bugs anywhere. This motel was located very close to our family member we had come to visit, so in spite of the bad shower and T.V. noise, we would strongly consider using it on a future trip to CA. The shower head was terrible. We could get warm water for only a few moments and then it became scalding hot and if turned it down, it was freezing. The pillows are way too high for both of us, so we slept with no pillow each night. Walls very thin and our immediate neighbor kept the T.V. going till like 2 in the morning and then again by about 6 they would turn it back on. Hard to sleep with the noise.
Location and price It was a little seedy
The personale was very friendly, but there was not what I call a breakfast .... Only coffe and a smal cake. Breakfast could be much better otherwise they should write what it is.You feel a little cheatet with this , because they advertise it as breakfast and it is not.
Good value at a decent hotel. Couldn't access the closet - one of the queen beds blocked it.
Clean, recently redone, decent value. Cheaper rate if you call the motel directly.
I loved everything about this place. Travelling alone I felt safe and secure here, it was close to where I had to go to meet the tour buses as well as within walking distance to the pier which had such a great atmosphere. The room was clean and comfortable and the rates were more than competitive. I would highly recommend to anyone looking for a place to stay while visiting the lovely San Francisco
Wonderful accommodations and friendly and helpful staff. I will definitely return again.
3 mins walk to fishermans wharf Daily parking fee on the top of their daily hotel rate.
Location The family above us was walking around all night and the building is old and you can hear every little noise
Location is very convenient, 10 minutes walk from Pier 39, 5 minutes from tram stop. It is clean, safe neighbourhood. Hotel itself is also clean. Breakfast is actually not existing, althought description of the hotel says differently. Just don't count you get anything except coffee. Also the room is extremely small. The two beds are actually accupying the whole space available. No room left for sitting or even walking.
It's a delightful, charming little inn, centrally located and a good bargain. The location was very near Fisherman's Wharf. The staff was extremely helpful and friendly. Overall, it was a very positive experience. There was no elevator but that wouldn't have been authentic with the original style of the hotel or aesthetically pleasing.
The location was awesome!! The room was confy :) I liked everything
The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)
Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.
Location and price Poorly kept exterior and lobby. Lots of trash and debris outside door and in parking lot.
The bed was comfortable It was a motel and very overpriced.
Location, attention, just what you need to pass the night, nothing extraordinary but value for money, not expensive but with tons of shops and good restaurants one block away in Chesnut street.
Location, Hotel Staff Breakfast, Price
Location Rooms very small and out dated
The hotel and the neighborhood was far from SF downtown (30-40 min by bus), but for the same reason, very quiet. The hotel is very close to the Golden Gate Bridge (5 min by bus). The room was small but clean, and had all basic things I needed. It took a long time to get to the hotel by bus (30-40 min + waiting time), and the neighborhood didn't look very safe at night.
Close to markets and restaurants on Chesnutt street, as well as the Fine Arts Palace. too expensive for quality
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
The car hire failed so the hotel staff very very helpful in getting to our next location. busy road all night.
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
The man on the front desk tried to be as helpful as he could be. I also liked that we had parking right there at the hotel for free. My complaint may not be to the hotel. We had made a reservation for two queen beds on line and when we arrived the room only had one queen bed. I was traveling with a lady friend of mine and fortunately we had roomed together often before so we just said oh well and bunked together.
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
Great price the bed was comfortable. The shower.
Good location and price. Complimentaly breakfast was less than expected.
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
A good budget motel for a short stay in SF... Small stinky room...
decor of the rooms Parking area too small
Good location. For travelers with the car- free parking. Free wi fi access
Plenty of parking, comfortable bed, good shower Refrigerator did not work
Felt like home when first checked in Felt not important at checking out
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
excellent location, parking available, clean room
location is very good. too much noisy and no breakfast.
The rooms are very large. It's a noise hotel.
The hotel was conveniently located, the room was clean, the bed comfortable. The elevator was creepy. The price was twice what it should have been for the quality.
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
Good price, good location, it's worth to stay there!
An excellent rate, very good value. Room was of a good size, clean and in good decorative order. Staff friendly and helpful. Noisey air conditioning
Quite accessible to public transportation. I stayed at the hotel from 16 Oct to 22 Oct. Although I had booked from 16 Oct to 23 Oct. This was due to private reasons. I should have been billed for 16 Oct to 22 Oct which was my actual stay. However, the hotel insisted that I did not give 48 hours notice of the shortfall of 1 day and I had to pay for that 1 extra day which I did not stay. This is unfair to me. Please reconsider my case. Thank you
The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
Clean good sized room & facilities, ideal location central for most sightseeing etc. Breakfast bar next door very convenient. Slightly musty smelll to room when first arrived, opening windows soon cleared this.
conveniently located, easy to find, adequate
Free parking, staff ready to help. Don't stay in room 101 or neighboring; too noisy, people climbing stairs all night just behind your window. The street is quite noisy.
It was close to the things we needed to do in the city. The neighborhood was not the best but not that bad.
Proximity to Union Square A bit run down and dirty...
Free parking for guests. In a city where public parking costs $20 on averge,this is a great deal.
The hotel room smelt terribly bad. I didn't like walking the streets around the motel at night.
for the money paid it was quite central to the night scene but there is a lot of homeless around they seem intimidating but they didn't bother anyone, there is plenty of people around day and night.
Very clean bathroom. The carpets in the corridors are old and smell. They could do with being replaced or at least opening a few windows. The staff were very friendly and helpful. It's in a good location and good value for money.
It was useful to me location wise, 2 kms from city centre areas, and 5 km from Mission where I had to go for work. This area is in the "tenderloin" which is the area with lots of homeless, prostitutes and persons with drug addicts on the street, so single woman walking is not a great idea And they had a "room service" advertised, but it didn't exist.
the location was good, there was free parking, the room was clean and comfortable
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
Its location. i stayed for 5 nights and my room was not cleaned once.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Great location and our room had an ocean view! the room had no heat and the solution was only to move us. We did not move, we used sleeping bags to stay warm. The hot shower helped.
Location & price. Near our daughter & her family & reasonable price. Can hear the N-Judah streetcar from the rooms - even in the back.
Liked how close to the beach it is, the great cafe right next to the motel, and ease of public transit into the city.
off street secure parking was very useful. Also staff willing to allow car to stay in car park after check out time. reception area bare, and found it unwelcoming talking through a glass screen to receptionist
The service is great and the staff was friendly and courteous The towels are a bit weak
The room we got was really big and clean for the price. The window at the front desk. Is not inviting to potential guests and it puts fear in those who are checking in. It makes some feel that the hotel is not a safe hotel to stay at. My suggestionn is to keep the bullet proof glass, but don't make it a reflective window so that guests can not see the clerk processing our credit card. Also, an elevator would help, or have the clerk offer or suggest a room on the lower floors because there is no elevator provided.
Convenience to N-Judah which we took everywhere sometimes with connections; loved Java Coffee shop downstairs need hooks and shelves in bathroom and bigger, softer towels
Close to the water, even though our room view was of the inside parking lot. It smelled of mold and looked really dirty.
Close to the Pacific and Golden Gate Park. Quiet area and spacious room. Much better than the Best Western Civic Center we had before in San Fransisco.
good location, clean room loud with people and muni, toilet did not flush, limited hot water
Close to At&T Ball Park Location
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
best location ,sleep well ,quite ,comforte breakfast
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
Didn't know they would put a hold on credit card. Stairs and elevator was broken
Free Wireless Cold
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Nothing my experience was horrible
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
I had a back room, so it was reasonably quiet. Rooms and grounds are kept clean. Refrigerator and microwave in room. Close enough to Moscone that I walked it several times. Area does not feel safe at night.
Bad neighbor, loud at night crackheads hanging out on the property
I liked the fact it was really close to Market street and other main attractions. Many homeless people yell and get aggressive around the hotel especially at night. You feel kind of in danger when you go back to your hotel room.
the employees are nice and helpful the bed had springs broken all over the bed. the iron leaked all over the floor. the couch was broken. breakfast was a piece of bread.
The staff was very helpful and the cost was reasonable. The food could have been better.
Nothing I stay in San Francisco frequently and have tried this place because it was cheap and close to my work. During a recent stay the TV didn't work in two of the rooms they sent me to, and the bed smelled of heavy male cologne. When I reported this the management refused to do anything about it. There is also a lot of road noise and you can hear right through the walls. I would strongly recommend avoiding this motel, there are much better choices for the same price.
The rate was pretty good They said on your site free parking and then charged Me $17 a night extra to park.
The room were comfortable and its a low cost hotel in a tough neighborhood but in the heart of San Francisco Both of our rooms had signs of bed bugs but we couldn't find any live ones and they didn't want to give us anther room.
Bathroom was clean. When I walked in immedeatly noticed the sheets had holes in them, there was no comforter on the bed, walls were grungy, and the room smelled like it used to be a smoking room. I turned on the AC unit which made a constant loud thudding noise and then turned off - only to not turn back on. I was in SF for business so tried to use the wifi which I could not connect to so I went to call the front desk - picked up the in room phone only to find the phone had no dial tone. I called the front desk on my cell and asked for guidance connecting to wifi and told her about the air conditioner. The response I got from the girl was essentially a very rude and unhelpful it's your computer and there is nothing I can do about the air conditioner. ...
We did not stay. We immediately checked out, lost our money for the first night and found another hotel.
The location is great for what I go to San Francisco for. The price compared to other hotels for the size and area it's located in can't be beat. This isn't a fancy hotel with a marble lobby and valet. But it's good for going to The City and hanging out for a few days
There was a breakfast included The WiFi didn't work, the staff was super rude, at some points there was no electricity and they didn't feel like taking care of it, breakfast was very simple, some strange people would come for breakfast - maybe homeless, I can't imagine that they were staying there.
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
very good location, close to the marina, restaurants. breakfast was a joke; no fridge in the room; not so clean and very dark place
It was just a place to sleep Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco. Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
Good location - close to many city attractions. Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
Close to downtown The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
Friendly staff during check-in and check-out. Clean and spacious room with nice facilities, Wi-Fi and airconditioning worked fine. The hotel is located in SoMa, with excellent access to a number of bars and clubs, both gay and straight, within just a couple of blocks. The neighbourhood has a reputation for being sketchy. I never felt unsafe, but you'll find bus links just across the road if you are easily intimidated by homeless people and urban decay and don't prefer to navigate on foot. Location not particularly convenient if you want to be able to walk to downtown or the cable cars. Carpeted floor in the guestrooms, allergic persons should take note.
Free parking, cheap room. Helpful staff. There was no breakfast, just a coffee, tea and some cakes in front on reception desk. Parking was free but we couldn't reserve space for our car. Location is like 20-30minutes walk from city downtown, and after dark it might be quite dangerous (lot of homeless people, and other strangers) so if you are travelling alone you've better consider some other place to stay.
Fantastic staff, fantastic price - room came with microwave and fridge & excellent shower. Extremely convenient location. Room was 'well worn' - punch mark in wall, carpet had seen better days. I ended up only able to get a smoking room but odor was not bad.
close distance to trader Joe and the Sf leatherscene
Good opportunity to rest/relax after a long flight. Friendly and efficient staff.We could make a meal in our room and make tea and coffee. Learned about Trader Joe`s from the staff, and went there several times. The so-called continental breakfast was far too sweet according to our taste. We got what we wanted at Trader Joe`s, so it did not matter.
The staff was friendly and helpful with any requests that we had. Housekeeping did a great job cleaning the room and restocking toiletries every day. Location was convenient due to a few local buses being nearby. Room had a fridge and microwave. Great thermostat. Did NOT encounter any pigeons at all unlike what others have mentioned. -The bed is smaller than it looks in the pictures and the queen size definitely does not sleep 3. -The chair had stains on it and I was not comfortable enough to sit in it due to its appearance. -The exhaust in the bathroom was SO LOUD. It needs to be either upgraded or replaced.
Very convience location, and on site parking was free. The towels could have been a better quality.
Room was clean with microwave and frig. Given the layout and location a bit noisy at night but sleep with the TV on. Staff was helpful. They required a photo copy of my driver's license. I was able to get it back when I checked out but still not cool. This is the main reason they only got 3 stars
Mr Patel went out of his way to make all aspects a great experience. Very kind also.as referes below question, did not read website review
It was within walking distance of where I needed to go.
The hotel is close to the center. Personnel was helpfull. Equipment of the room was very good (refrigerator, microwave oven, TV, WiFi internet connection, etc.). Entrance door of the room were not insulated well against cold air from outside. While the heating was switched on it was no problem. But the hotel could spend less money for electricity if the insulation was made.
Refrigerator was very noisy.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
close to busline manager very friendly and helpful.
chocolats in the front desk not so good neighbourhood
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.