Overview

Hotel Mentels Sugamo

1-12-3 Sugamo, Toshimaku, Tokyo, Japan
+81 339 477 411

$60+

Overall guest ratings

7.0/10 Good
Based on 57 reviews

Review highlights

  • 8.7
  • 8.5
  • 4.9
  • 4.5

Good to know

  • Professional service
  • Train station is close

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    Guest reviews

    Overall Rating

    7.0 Good
    Based on 57 reviews
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "78% liked the proximity to shopping."
    • 8.5 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.3 "Great service."
      8.9 "89% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 4.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
    • 4.5 "Value below average."
    • 2.2 "Generally quite dirty."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
    • 0.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall Rating

    6.7 Good
    Based on 57 reviews
    • 8.6 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
    • 4.5 "Value below average."
    • 2.3 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    Good to know
    "Professional service"
    "Train station is close"
    data provided by TrustYou

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