Hotel Vista Premio Tokyo Akasaka

The location is only what I liked.

First, receptionists don’t speak proper English. I understand that Japanese people care about their language but it is a hotel where people come from everywhere. Second, upon checking in I realized that the room was too small for my family, however, I emailed the hotel before the arrival to make sure it is big enough for my family (wife, 2 baby and I). I asked to move to bigger room and I was asked to pay total of 42,000 Yen extras for 7 nights. However, I argued with the receptionist with big language barrier until they offered the other room for free. The room was not clean enough I found used eye lenses on the table! Plus people who clean the room ask to clean as we were last room not been cleaned! However their working hours were not finished yet. No one helps you with luggage staff was totally not cooperative and upon checking out they asked for 2000 Yen for extra hour we were not late a full hour ant the receptionist said if you don’t pay I will call the police!!!!! Eventually I was not charged b/c I was right. Long story short AVOID this hotel.