Pool and hot tub were out of order.heater in room didn't work.
3 stars
SureStay Plus by Best Western Topeka Northwest
700 Southwest Fairlawn Road, Topeka, KS 66606-2337, United States
Topeka, KS
See location+1 785 228 2223Photos of SureStay Plus by Best Western Topeka Northwest
Overview
Located in Topeka, Best Western Topeka Inn & Suites is an easy drive from Washburn University School of Law and Brown V. Board of Education National Historic Site. It has a spa and wellness center, as well as an indoor pool, a Jacuzzi and a 24-hour reception.
There are a variety of facilities on offer to guests of the hotel, such as a business centre, conference rooms and meeting facilities. In addition, the multilingual staff are available to offer assistance.
Best Western Topeka Inn & Suites's 45 unique rooms provide a refrigerator, plus all the necessities required for a comfortable stay. They are also fitted with a microwave and a hair dryer.
The hotel is under a 30-minute drive from Forbes Field Airport and Topeka Zoo is a short walk away. It is also a brief car ride from Kansas State Capitol.
Latest deals for SureStay Plus by Best Western Topeka Northwest
Amenities at SureStay Plus by Best Western Topeka Northwest
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Hot tub
- Indoor pool
General
- Family rooms
- Soundproof rooms
- Telephone
Bedroom
- Alarm clock
- Sofa bed
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of SureStay Plus by Best Western Topeka Northwest
5.3
Fair
537 verified ratings
Wonderful
149
Very good
62
Good
44
Okay
47
Fair
58
Mediocre
42
Poor
135
Summary of reviews
Guests say
Guests appreciated the location of the hotel, noting it was convenient and easy to access. However, the service was frequently criticized for being rude and unhelpful, and the cleanliness of the rooms left much to be desired, with reports of bugs, stains, and unpleasant odors. Overall, while there are some positives, significant improvements are needed in service and maintenance.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
1 review
All reviews
Pros (+) Staff was super nice.
Cons (-) This was an excellent stay, no comment for improvement.
Pros (+) Good size fridge
Cons (-) Room wasn't cool when I came in
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, Jacuzzi, spa, complimentary breakfast, and a variety of facilities such as a business center and conference rooms.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the cleanliness of the rooms and common areas?
While some guests mentioned cleanliness issues such as old frayed carpet and unvacuumed floors, others found the rooms clean and comfortable. The hotel also has enhanced cleaning protocols in place.
What can guests expect from the staff?
Many guests praised the staff for being super friendly, helpful, and accommodating. However, a few mentioned encountering difficulties with the desk clerk.
When is the best time to visit the hotel?
The high season is in May, and the low season is in December. Guests can plan their visit accordingly based on their preferences and the seasonality of the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and maintenance in certain rooms, so it's advisable to read recent reviews and consider requesting a room that has been recently renovated or deep cleaned.
Take Advantage of the Spa and Wellness Center
Guests appreciated the on-site spa and wellness facilities, so consider indulging in some relaxation time during your stay.
Check Nearby Attractions
The hotel's proximity to attractions like Gage Park, the Topeka Zoo, and the Kansas Children's Discovery Center makes it a convenient choice for families and leisure travelers.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel offers increased accessibility and is pet-friendly, although charges may apply.
Verify Room Amenities
Some guests reported issues with room amenities such as broken items and cleanliness, so it's advisable to verify the functionality of amenities upon check-in and report any issues promptly.
Consider High Season Visits
May is highlighted as the high season, so if you prefer a quieter experience, consider visiting during the low season in December.
Take Advantage of the Complimentary Breakfast
Many guests praised the complimentary breakfast, so be sure to factor this into your morning routine during your stay.
Confirm Cancellation/Prepayment Policies
As cancellation and prepayment policies vary by room type and provider, it's advisable to confirm these details before making a reservation.
Utilize the Fitness Center
If fitness is a priority, take advantage of the on-site fitness center to maintain your exercise routine during your stay.
Location
700 Southwest Fairlawn Road, Topeka, KS 66606-2337
What's nearby
- Gage Park0.8 mi
- Topeka Zoo0.9 mi
- Westgate Bridge1.2 mi
- Kansas Museum of History1.7 mi
- Westminster Presbyterian Church of Topeka2.4 mi
- Washburn University Carnegie Library Building2.7 mi
- Crane Observatory2.8 mi
- Yager Stadium2.8 mi
- John Sargent House3.1 mi
- Grace Episcopal Cathedral3.2 mi
- Sumner Elementary School3.3 mi
- St. John African Methodist Episcopal Church3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus by Best Western Topeka Northwest
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $74 |
Average price (weekend night) | $77 |
When to book a room at SureStay Plus by Best Western Topeka Northwest
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Plus by Best Western Topeka Northwest
FAQs when booking at SureStay Plus by Best Western Topeka Northwest
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in TopekaMost recommended
See most recommended stays in TopekaGood to know
Value for money | 6.2 |
|---|---|
Distance to city center | 3.5 mi |
Everything you need to know for your stay in Topeka
Complete your trip
Popular destinations