Everything was super
3 stars
Holiday Inn Toronto Downtown Centre
Photos of Holiday Inn Toronto Downtown Centre
Overview
The Holiday Inn Toronto Downtown Centre hotel is located just a half block from the subway station, providing convenient access to many attractions around the city. The Gay Village and Yorkville are just minutes from this hotel, which is also close to many restaurants and nightclubs. A short drive or train ride away, guests can check out Air Canada Centre, the Art Gallery of Ontario, the Theatre District, the Royal Ontario Museum, and Rogers Centre. All the attractions that guests could want are within a short walk or drive from this downtown hotel, which allows children to stay free. The hotel does not allow pets.
The Holiday Inn Toronto Downtown Centre hotel features nine meeting and event rooms with access to high-tech AV equipment, as well as assistance with event planning and catering from the hotel staff. All guest rooms, meeting rooms, and public spaces include complimentary WiFi and hard-wired high-speed Internet access. The hotel also features its own restaurant, which includes complimentary breakfast for guests. There is also an onsite bar, as well as a fitness center and an indoor pool for guest enjoyment.
This hotel provides underground parking for guests, which is only available for small to mid-size vehicles. There are 513 guest rooms at this hotel and 25 suites, which all feature flat-screen TVs, premium cable, in-room safes, mini-fridges, and modern baths with luxury amenities. The suites feature additional living space and deluxe amenities, as well as additional living and sleeping space. This is a non-smoking hotel.
Latest deals for Holiday Inn Toronto Downtown Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Toronto Downtown Centre
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool towels
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Holiday Inn Toronto Downtown Centre
8.0
Very good
4611 verified ratings
Wonderful
1557
Very good
1127
Good
860
Okay
377
Fair
316
Mediocre
144
Poor
230
Summary of reviews
Guests say
Guests appreciated the hotel's great central location, friendly staff, and cleanliness. However, many reviews highlighted issues with room size, noise levels, and some discomforts related to bathrooms and heating. Overall, the hotel offers good value but may need improvements in certain areas.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
498 reviews
8.3 out of 10
1 review
7 out of 10
7 reviews
All reviews
Pros (+) Location
Cons (-) Check-in process was extremely slow.
Pros (+) The location was very convenient and it was easy to get to any part of downtown. It was also pretty easy to use public transportation to get there from the airport which was my concern. There are plenty of restaurants and shops within a couple of blocks of the hotel. Another nice perk was a movie theater a couple of buildings over which was great. The staff was really pleasant and accommodating. T...
Cons (-) The room was a little small, but I think I could've upgraded if I chose.
Read more
Pros (+) Great location to The Village A restaurant, a pub and a Starbucks are on property which is nice
Cons (-) Desk staff seemed to be bothered by checking in. Beds are hard, pillows are too soft. Bathroom had long dark hair everywhere and I have a shaved head Room was small and was supposed to be King Size
Pros (+) Pool and fitness center were nice.
Cons (-) The room here was so small. We had four of us and it was very cramped. No walking room at ends of beds or between them. Smallest room I have ever seen. The temperature didn't work at all in the room and was way to hot or too cold. Toilet did not flush correctly and would have to call down to get a plunger. Not a comfortable room at all.
Pros (+) The concierge Alex was great on his suggestions for restaurants. He also gave excellent tips on the subway and street cars; this helped us get around town Nice location. Bathroom was spotless
Cons (-) Rooms very small. Scuff marks on the walls Wifi disconnected frequently
Pros (+) The bed was so comfy! And the towels were really nice too!
Cons (-) I hated that people were allowed to smoke right at the door. That was disgusting!
Pros (+) Great location.
Cons (-) The rooms were small in my opinion. I stayed from a Friday-Sunday. The wifi was HORRIBLE. It would disconnect as I was using it all the time. The only time I had good service was near the pool or lobby. The lady at check in could also have been a bit friendlier.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel features its own restaurant with complimentary breakfast for guests, as well as an onsite bar for your enjoyment.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness of the hotel, particularly regarding the room walls and the smell in certain rooms.
What are the best times to visit the hotel?
The high season for the hotel is in September, and the low season is in December.
How is the parking availability at the hotel?
The hotel provides underground parking for small to mid-size vehicles, but some guests have mentioned concerns about the size of the parking area.
What are guests saying about the quality of the beds?
Some guests have praised the hotel for having very comfortable and clean beds, while others have expressed concerns about the size and comfort of the beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Onsite Bar and Restaurant
Guests appreciated the convenience of having an onsite bar and restaurant, with many praising the complimentary breakfast. Consider dining in or grabbing a drink at the bar during your stay.
Consider Suite Accommodations
Guests found the suites to be spacious and well-equipped, providing additional living space and deluxe amenities. If you value extra comfort and amenities, booking a suite might enhance your stay.
Utilize the Meeting and Event Facilities
If you're planning an event, take advantage of the hotel's nine meeting and event rooms, which offer access to high-tech AV equipment and assistance with event planning and catering from the hotel staff.
Check for Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness, such as dirty walls. It's advisable to check the room's cleanliness upon arrival and address any concerns with the staff promptly.
Explore Nearby Attractions
The hotel's proximity to various attractions, including the Toronto Eaton Centre, Nathan Phillips Square, and the Royal Ontario Museum, makes it convenient for sightseeing. Take time to explore these nearby attractions during your stay.
Be Mindful of Room Size
Several guests mentioned that the rooms, especially in the standard category, were relatively small. If space is a priority for you, consider upgrading to a suite or inquiring about room size options.
Parking Considerations
The hotel provides underground parking, but it's important to note that it's only available for small to mid-size vehicles. If you're traveling with a larger vehicle, it's advisable to inquire about alternative parking options in the area.
Accessibility Features
The hotel offers various accessibility features, including wheelchair-accessible units, adapted bathrooms, and increased accessibility. If you have specific accessibility needs, consider requesting a room with these features.
Address Noise Concerns
Some guests reported noise-related issues, such as hearing the underground subway and trains from certain rooms. If you're sensitive to noise, consider requesting a quieter room location or bringing earplugs for a more peaceful stay.
Location
30 Carlton Street, Toronto, ON M5B 2E9
What's nearby
- Yonge-Dundas Square0.4 mi
- Toronto Eaton Centre0.5 mi
- Toronto City Hall0.6 mi
- University of Toronto0.7 mi
- Four Seasons Centre0.8 mi
- Yorkville0.9 mi
- Queen Street West1 mi
- Toronto-Dominion Centre1 mi
- Hockey Hall of Fame1 mi
- Scotiabank Arena1.2 mi
- Metro Toronto Convention Centre1.3 mi
- CN Tower1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Toronto Downtown Centre
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $187 |
Average price (weekend night) | $169 |
When to book a room at Holiday Inn Toronto Downtown Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Toronto Downtown Centre
FAQs when booking at Holiday Inn Toronto Downtown Centre
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Toronto Island |
Distance to airport | 2.4 mi |
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