|"Very clean; great amenities; excellent staff"||(in 131 reviews)|
|"Clean room and extremely helpful staff."||(in 91 reviews)|
|"The location was perfect!"||(in 120 reviews)|
|"Room alloted had CN tower view."||(in 3 reviews)|
|"Parking garage is awful to park in."||(in 28 reviews)|
|"Room very small and noisy"||(in 97 reviews)|
|room was small||in 357 reviews|
|great location||in 327 reviews|
|friendly staff||in 298 reviews|
|breakfast was included||in 140 reviews|
|hotel is excellent||in 101 reviews|
|parking garage||in 66 reviews|
|downtown toronto||in 49 reviews|
|close to the subway||in 42 reviews|
|bed was comfortable||in 23 reviews|
|walking distance||in 14 reviews|
|early check||in 6 reviews|
|cn tower||in 5 reviews|
|public transportation||in 5 reviews|
|clean room||in 2 reviews|
|great room||in 2 reviews|
|hotel staff||in 2 reviews|
|best hotel||in 1 review|
|great view||in 1 review|
|hotel was clean||in 1 review|
|location parking||in 1 review|
Check-in process was extremely slow.
The location was very convenient and it was easy to get to any part of downtown. It was also pretty easy to use public transportation to get there from the airport which was my concern. There are plenty of restaurants and shops within a couple of blocks of the hotel. Another nice perk was a movie theater a couple of buildings over which was great. The staff was really pleasant and accommodating. The cleaning crew was amiable and checked in about when the room would be cleaned. I really appreciated not feeling rushed to get so the room could be cleaned. I would definitely like to stay there again.
The room was a little small, but I think I could've upgraded if I chose.
Great location to The Village A restaurant, a pub and a Starbucks are on property which is nice
Desk staff seemed to be bothered by checking in. Beds are hard, pillows are too soft. Bathroom had long dark hair everywhere and I have a shaved head Room was small and was supposed to be King Size
Small Small Small
Pool and fitness center were nice.
The room here was so small. We had four of us and it was very cramped. No walking room at ends of beds or between them. Smallest room I have ever seen. The temperature didn't work at all in the room and was way to hot or too cold. Toilet did not flush correctly and would have to call down to get a plunger. Not a comfortable room at all.
Good for the price
The concierge Alex was great on his suggestions for restaurants. He also gave excellent tips on the subway and street cars; this helped us get around town Nice location. Bathroom was spotless
Rooms very small. Scuff marks on the walls Wifi disconnected frequently
The bed was so comfy! And the towels were really nice too!
I hated that people were allowed to smoke right at the door. That was disgusting!
Great location but..
The rooms were small in my opinion. I stayed from a Friday-Sunday. The wifi was HORRIBLE. It would disconnect as I was using it all the time. The only time I had good service was near the pool or lobby. The lady at check in could also have been a bit friendlier.
Great central location
I chose this hotel for the fitness centre but it was closed down for renovations and I was unable to workout, I was offered ryerse. University facilities but I'd have to bundle up walk a short distance outside and the weather was less then favorable and time was an issue
sauna changing rooms
central convenient location
it was cloae to lots of shops
it was pretty dirty
Very clean hotel, excellent central location near the subway and streetcars. Staff friendly and matter-of-fact. Good value for the money. Well-stocked gift shop in the lobby.
Proximity to subway, good location. Our maid (Shelly) made a very good job of making the beds and tidying the room despite all of our clutter!
Could have done with a kettle rather than filter coffee machine (not good for making tea!) Fire alarm three nights in a row! (Fortunately we were out for the first one but were still disturbed by two! Apparentely false alarms) there seemed to be a lack of organisation from staff as people were entering the building with alarm going! And no one checking whether we were out of our rooms or not!
convenice to subway and attractions
no doorman at front entrance to direct you to parking or check in
The staff was terrific, extremely helpful, and the restaurant facilities were good, offering choices for all times of the day.
The room was so small, we couldn't even open the suitcase stand all the way. We had to put most of our luggage (2 suitcases) on the other bed. That was a little uncomfortable. Wish we could have gotten a room with one bed.
cleanliness site staff
hotel corridors are smelly and needs refurbishment
Its convenient location. The subway and streetcar connections ... easy walking distance to everything I wanted to visit, business and pleasure
The state of the in room TV set. It wasn't working properly. I wasn't there to watch television so I didn't complain ... however, if I had wanted to watch a special I might have.
The Holiday Inn Toronto Downtown Centre hotel is located just a half block from the subway station, providing convenient access to many attractions around the city. The Gay Village and Yorkville are just minutes from this hotel, which is also close to many restaurants and nightclubs. A short drive or train ride away, guests can check out Air Canada Centre, the Art Gallery of Ontario, the Theatre District, the Royal Ontario Museum, and Rogers Centre. All the attractions that guests could want are within a short walk or drive from this downtown hotel, which allows children to stay free. The hotel does not allow pets.
The Holiday Inn Toronto Downtown Centre hotel features nine meeting and event rooms with access to high-tech AV equipment, as well as assistance with event planning and catering from the hotel staff. All guest rooms, meeting rooms, and public spaces include complimentary WiFi and hard-wired high-speed Internet access. The hotel also features its own restaurant, which includes complimentary breakfast for guests. There is also an onsite bar, as well as a fitness center and an indoor pool for guest enjoyment.
This hotel provides underground parking for guests, which is only available for small to mid-size vehicles. There are 513 guest rooms at this hotel and 25 suites, which all feature flat-screen TVs, premium cable, in-room safes, mini-fridges, and modern baths with luxury amenities. The suites feature additional living space and deluxe amenities, as well as additional living and sleeping space. This is a non-smoking hotel.
based on 1,169 reviews
Policies vary by room type and provider.
All existing bookings at Holiday Inn Toronto Downtown Centre can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Toronto Downtown Centre is located at 30 Carlton Street in Downtown, 0.7 miles from the center of Toronto. Toronto Eaton Centre is the closest landmark to Holiday Inn Toronto Downtown Centre.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Toronto Downtown Centre.
Yes, Holiday Inn Toronto Downtown Centre offers free Wi-Fi.
No, Holiday Inn Toronto Downtown Centre does not offer free parking.
No, Holiday Inn Toronto Downtown Centre does not offer free airport shuttle service.
Holiday Inn Toronto Downtown Centre is 2.3 miles from Toronto Island.
No, pets are not allowed at Holiday Inn Toronto Downtown Centre.
Yes, Holiday Inn Toronto Downtown Centre has a pool onsite.
Holiday Inn Toronto Downtown Centre has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.