Friendly generally. Rooms are old. Elevator need update. Very dark. Overpriced. Room was 800$ which is insane. Hotel is just bad value and really dingy.
3 stars
Courtyard by Marriott Toronto Downtown
Photos of Courtyard by Marriott Toronto Downtown
Overview
The Courtyard Marriott Toronto Downtown hotel is located in the heart of Toronto with updated guest rooms and a variety of inviting venues for guests. This hotel sits in the heart of Church & Wellesley, close to Yonge-Dundas Square, The Village, CN Tower, Massey Hall, and the Toronto Convention Center. Guests can visit nearby shopping and dining destinations in downtown, including many within walking distance. Public transit is also nearby, making it easy to explore all that Toronto has to offer.
The hotel features an indoor pool, a 24-hour fitness center, an on site American restaurant, and a business center. There are 19 meeting rooms that offer 13,000 square feet of meeting and event space, which include A/V equipment, catering services, and event planning assistance from hotel staff. There are 550 guest rooms that include 25 suites at this hotel, which does not allow pets. This is a smoke-free hotel. There is an on site beauty shop and multiple breakfast options are available for guests at an additional cost.
A concierge desk can assist with sightseeing and tour assistance, including ticketing and reservations. There is limousine service, laundry service, and room service available to guests during limited hours. Guest rooms include flat-screen TVs with premium channels, separate work desks and seating areas, large windows overlooking downtown Toronto, luxury bedding, mini-fridges, and sofa beds. Upgraded bathrooms offer modern fixtures and amenities. Suites include optional upgrades like private balconies, corner rooms, better downtown views, separate living areas, and more.
Latest deals for Courtyard by Marriott Toronto Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Toronto Downtown
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Dining
- Snack bar
- Restaurant
Things to do
- Gift shop
- Horse riding
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Sauna
Reviews of Courtyard by Marriott Toronto Downtown
8.2
Very good
2353 verified ratings
Wonderful
1014
Very good
463
Good
428
Okay
174
Fair
122
Mediocre
62
Poor
90
Summary of reviews
Guests say
Guests appreciated the hotel's central location and proximity to attractions, making it convenient for exploring the area. However, many expressed dissatisfaction with the service, citing issues such as unresponsive staff and booking problems. Cleanliness was also a concern, with reports of dirty rooms and poorly maintained facilities. Overall, while the location is a strong point, significant improvements are needed in service and cleanliness.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
3 reviews
All reviews
Cons (-) The computer system went down , was stuck out in the cold , keycards did not work
Pros (+) Area is great, staff very good
Cons (-) Room smelled of a smoker, horrible view on lower floor
Pros (+) The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.
Cons (-) Ice buckets only on every other floor, wanted to go to the bistro on the main floor but it seemed like it was a 5 star place. The fact that there is only one way into the hotel, would be nice to have a door on Yonge street.
Pros (+) Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.
Cons (-) I was on the 2nd floor so I could hear the traffic and people late at night, but it didn't bother me too much.
Pros (+) Friendly staff Easy accessable to every thing in downtown
Cons (-) Non
Pros (+) Extremely pleasant and helpful staff, very clean
Cons (-) Elevators need upgrade
Pros (+) Nothing just location
Pros (+) As always i think the location is great. Your in the middle of most attractions, theater, shopping.
Cons (-) We were really looking forward to seeing the newly renovated hotel. However ended up very disappointed. A quick glance and it looks great. When you get up close you can clearly see it was a rushed job and not professionally done which added to all the faults.
Pros (+) The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful
Cons (-) My room was directly across the hall from a bank of four elevators. Fortunately, the hotel was not very busy or it would have been disturbing. The walls are thin and not well sound insulated. I could too much from the adjacent room. There is a new building construction across the street, so you won't get to "sleep in" on the average weekday. Of course this is a temporary situation beyond Marriott'...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit?
You can visit Toronto Eaton Centre, University of Toronto, Nathan Phillips Square, Royal Ontario Museum, and many more nearby attractions.
Are there any specific amenities for guests with accessibility needs?
The hotel offers amenities such as lowered sinks, wheelchair accessibility, and rooms with grab rails for guests with accessibility needs.
What can I expect from the hotel's food options?
The hotel offers an on-site American restaurant, a cafe, and a snack bar, providing convenient and varied dining options for guests.
How are the hotel's cleanliness and room quality?
Guests have praised the hotel for its clean and spacious rooms, comfortable beds, and beautiful decor, ensuring a pleasant stay.
When is the best time to visit the hotel?
The high season is in June, offering a vibrant atmosphere, while the low season in December may provide a quieter experience for your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests found the suites to be spacious and well-appointed, with optional upgrades like private balconies and better downtown views, providing a more luxurious experience.
Explore Nearby Dining Options
The hotel's central location offers easy access to a variety of dining destinations within walking distance, providing guests with a wide range of culinary experiences to explore.
Take Advantage of the Concierge Desk
The concierge desk can assist with sightseeing, tour assistance, ticketing, and reservations, making it convenient for guests to plan and book activities during their stay.
Check for Breakfast Inclusions
Some guests were disappointed to find that the continental breakfast was only available for elite guests. It's advisable to clarify breakfast inclusions at the time of booking to avoid any frustration.
Consider Noise Levels
Some guests reported noise disturbances, particularly from extractor fans or smoke extractors outside the hotel. Light sleepers may want to inquire about room locations to ensure a peaceful stay.
Utilize the On-Site Amenities
The hotel features an indoor pool, a 24-hour fitness center, and an on-site American restaurant, providing guests with convenient options for relaxation and dining without having to leave the premises.
Inquire About Room Accessibility
Guests noted that rooms accessible to wheelchair users had sliding bathroom doors that did not provide complete privacy. Guests with specific privacy preferences may want to inquire about bathroom door configurations.
Plan for Limited Room Service
While room service is available during limited hours, some guests experienced challenges reaching room service via the phone system. It's advisable to plan accordingly for dining preferences.
Consider Alternative Dining Options
While the hotel offers a bistro, guests noted limited dining options inside the hotel. However, many restaurants are available nearby, providing guests with diverse choices for meals.
Location
475 Yonge Street, Toronto, ON M4Y 1X7
What's nearby
- Yonge-Dundas Square0.4 mi
- Toronto Eaton Centre0.6 mi
- Toronto City Hall0.6 mi
- University of Toronto0.7 mi
- Yorkville0.8 mi
- Four Seasons Centre0.8 mi
- Queen Street West1 mi
- Toronto-Dominion Centre1 mi
- Hockey Hall of Fame1.1 mi
- Scotiabank Arena1.3 mi
- Metro Toronto Convention Centre1.3 mi
- CN Tower1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Toronto Downtown
Low season | December |
|---|---|
High season | November |
Average price (weeknight) | $253 |
Average price (weekend night) | $186 |
When to book a room at Courtyard by Marriott Toronto Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Toronto Island |
Distance to airport | 2.4 mi |