The beds in the double room were very small. We had four guests (2 adults, 2 kids) and we needed to order a cot, which was an added charge of $30. This room should only be rented to groups of 2 people, and no more.
4 stars
Chelsea Hotel Toronto
Photos of Chelsea Hotel Toronto
Overview
Canada’s largest city, Toronto, is a fantastic place to visit in any season. This city is full of great Canadian culture while being one of the world’s great intersections. Toronto is incredibly diverse and there is much culture to be absorbed in the visit. When you visit Toronto, staying at a top hotel is a must, and one of the best hotels to stay at is the Chelsea Hotel Toronto.
The Chelsea Hotel Toronto is Canada’s largest hotel, boasting more than 1,500 rooms. It is designed for family vacations and its location right in the heart of downtown Toronto ensures that there’s lots to do for all ages. Whether it is heading to the Rogers Centre to watch baseball, or heading to the Air Canada Centre to see basketball or hockey, or visiting North America’s largest Chinatown, there’s much to do in this city.
There are dining options in the hotel as well. Market Garden is a fantastic restaurant and is the center of all things dining at the hotel. This restaurant serves all meals. The T Bar has an Indian curry buffet along with other menu options. Espresso Coffee and Wine Bar along with Market Garden on the Go are great places for guests to pick up a quick bite or order room service.
Visiting Toronto is something that should be on everyone’s agenda. The city has great culture and is easy to explore. Staying at the Chelsea Hotel Toronto is one of the best ways to see the city whether on your own or with the family.
Latest deals for Chelsea Hotel Toronto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Chelsea Hotel Toronto
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
- Water slide
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
Bathroom
- Shower
- Bathtub
- Hairdryer
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Board games/puzzles
- Game room
Parking and transportation
- EV charging station
- Parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Chelsea Hotel Toronto
7.7
Good
5934 verified ratings
Wonderful
1795
Very good
1180
Good
1216
Okay
567
Fair
559
Mediocre
250
Poor
367
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the cleanliness of the rooms and the comfort of the beds. However, many reviews pointed out issues such as small room sizes, noise from neighboring rooms, and inadequate amenities like heating and food service. Overall, while the hotel has its strengths, there are significant areas for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
417 reviews
8 out of 10
49 reviews
All reviews
Good location and amenities. Rooms (unless you get an updated one) are old and tired. There is construction next door that starts early in the morning so there's no sleeping in (this will be ongoing for years). This is not a luxury hotel, but will do the job if your looking for a downtown location at a more reasonable rate.
Such a small standard room with a tiny bathroom for such an expensive price
Smoking zone
Pros (+) The staff were lovely.
Cons (-) Pricey for the size of room and no mini fridge.
Pros (+) Location
Cons (-) No shower cap, sewing kit, slippers, umbrella or mini bar in room. Dishevelled balcony. Hot room.
Pros (+) This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!
Pros (+) Location was good for being in the heart of downtown
Cons (-) I reserved a room through WestJet that did not exist at the hotel, had to pay extra fees to get a lower class room. The rooms were outdated, the mattresses and pillows were just ok.
Pros (+) Overall, the stay was good.
Cons (-) The price of the breakfast; $30 all you can eat, but I did not want to eat much. I was quite shocked and I will not eat breakfast there again.
Cons (-) WiFi was very poor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers dining at Market Garden, which serves all meals, and T Bar, featuring an Indian curry buffet and other menu options. Guests can also enjoy quick bites at Espresso Coffee and Wine Bar, or order room service from Market Garden on the Go.
Are the beds comfortable at the Chelsea Hotel Toronto?
Guests have praised the comfortable beds at the hotel, ensuring a restful stay during your visit.
Is parking available at the hotel?
Yes, the hotel provides secured parking and an EV charging station, offering convenient parking options for guests.
What can guests expect from the hotel's cleanliness?
The hotel ensures clean rooms and helpful staff, as mentioned in positive guest reviews. However, some guests have expressed concerns about room cleanliness, which the hotel may address for an improved experience.
When is the best time to visit the Chelsea Hotel Toronto?
The high season for visiting the hotel is in March, offering an ideal time to experience the fantastic gym facilities, great location, and the vibrant city of Toronto.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
February is considered the low season, which could mean fewer crowds and potentially better rates for a stay at the hotel.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting nearby attractions such as Toronto Eaton Centre, Nathan Phillips Square, and the Art Gallery of Ontario, all within walking distance.
Check Room Amenities
Some guests noted the absence of a fridge in their room, so it's advisable to confirm the availability of specific amenities before booking.
Family-Friendly Facilities
The hotel offers various family-friendly amenities, including a child pool, indoor play area, and kids' club, making it a suitable choice for family vacations.
Be Mindful of Noise Levels
Several guests mentioned noise-related issues, so it may be helpful to request a quieter room location, especially for light sleepers.
Verify Parking Details
Some guests experienced challenges with parking, so it's advisable to inquire about parking arrangements and any associated costs in advance.
Consider Special Dietary Needs
The hotel offers special diet menus upon request, catering to guests with specific dietary preferences or requirements.
Utilize the Fitness Facilities
Guests appreciated the fantastic gym facilities, making it worthwhile to take advantage of the fitness center during your stay.
Address Any Concerns Promptly
If any issues arise during your stay, promptly communicate them to the staff, as some guests reported that their concerns were effectively addressed by the hotel.
Location
33 Gerrard Street West, Toronto, ON M5G 1Z4
What's nearby
- Yonge-Dundas Square421 yd
- Toronto Eaton Centre0.3 mi
- Toronto City Hall0.4 mi
- Four Seasons Centre0.6 mi
- University of Toronto0.7 mi
- Queen Street West0.8 mi
- Toronto-Dominion Centre0.8 mi
- Hockey Hall of Fame0.8 mi
- Yorkville1 mi
- Scotiabank Arena1.1 mi
- Metro Toronto Convention Centre1.1 mi
- CN Tower1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chelsea Hotel Toronto
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $240 |
Average price (weekend night) | $186 |
When to book a room at Chelsea Hotel Toronto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Chelsea Hotel Toronto
FAQs when booking at Chelsea Hotel Toronto
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See most recommended stays in TorontoGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Toronto Island |
Distance to airport | 2.1 mi |
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