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The location was great if you are arriving by car. Wonderful setting, stunning view and great atmosphere in an old castle.
beautiful setting; very traditional; good service from staff setting of pool was disappointing
The castle has a great view location sitting on a hill above the city and with a view of the river. Do not waste your money eating in the restaurant. Our meal was the most expensive one we had in Spain and also the worst. Skip the restaurant and make the effort to go down the hill into the city to eat anywhere else.
Unusual setting. Good view from room. Breakfast very good variety. Free internet very useful the staff serving dinner- they didn't smile or make us feel welcome. The food for dinner was not hot and only average quality which was a great shame. Breakfast too expensive
Beautiful parador. Rooms have a large balcony. Nice pool. The town below the parador has to be the ugliest run down place ive ever seen. Michelin gives the town 2 stars, I would give it none.
The bar served excellent wine with good service. The atmosphere and the facilities at the castle are excellent. It is such a nice place to be in. We also loved the room and the terrace. You could easily spend days just enjoying the place! The gates close for the night?
the location and the proximity of the Elbe Laguna there should be a second door between the sleeping room and the floor....unfortunately you wake up everytime people are passing in the floor talking ......
Excellent location. Good rooms. Excellent breakfast although not clear whether any cooked food was available. Inside of the bathroom door was shabby and in need of repair. Dining room staff could smile now and then. Some of the food at dinner ruined by over zealous grilling.
spacious,air conditioned room with excellent bathroom.good restaurant would not allow discount because id not booked via their website
Pleasant ambience and good restaurant Steps to negotiate with luggage. Tortosa was not a very intersting place.
The staff were helpful and pleasant There was no outside space to enjoy during rest times
The Hotel was ok and staff were very helpful, and it was close to the City. The only problem at the Hotel. There was no restaurant, and no bar.The morning breakfast was served in a small like cafeteria.
Comfortable, clean rooms, very good bathroom. Good value
Very close to Tortosa station and bus station and ancient and historic city centre. Comfortable good sized room including bath and good continental breakfast available. Met our specification for regional travel on public transport and city historic buildings very well. Lack of character, very basic and, apart from breakfast, no out of room facilities.Was a challenge finding a reasonable priced restaurant close by at night. No information for tourists or computer to access the internet. (believe wifi was available).
A/C did not go very high. . .
very clean, new and good location. breakfast should have been included in the price
very large room, quiet, very good value staff were polite and had OK english, but were not very efficient or proactive
The staff at the hotel were very friendly and helpful. I have stayed at the hotel before and would do so again. One of the features of the hotel is that is has good parking facilities which is not the case with the other three star hotels in the town. However, this was spoilt by the inconiderate parking of other guests and the hotel could do more to ensure that people park correctly and do not create problems for other guests
Easy to check in and out. Breakfast was quick and simple buffet style. Towels changed daily, and room clean. Easy to add an extra nights stay at the end of mu 5 nights. Asked for a smoking room, but received non-smoking. Tax added on the price quoted on the website, so cost more than anticipated.
Good size, comfortable, clean rooms. Pleasant sit out area with pool.
Excellent food and welcome!
Easy to find by car (directly at the C-12), useful for trips to the area. Large room. Traffic noise in front of the window (directly at the C-12), have ear plugs ready or ask for a room towards the courtyard. No breakfast buffet on my first day ("not enough people"), I could order everything but this is of course different from a real buffet.
Smoking in the hotel
It was convenient for our trip and easy to find
Value for money, reasonable restaurant Breakfast starts at 07:30h, too late
most everything Would be better nearer the motorway-doh!
Very clean and well appointed.
The close proximity to the town and parks. Excellant buffet breakfast, hotel very clean and friendly staff. The two steep stairs from the street to the reception area,and no porters to help carry up your luggage. No good for a disables,
The hotel is in a conveniant location, easy to find with secure off-road parking. The room was comfortable and clean, the staff were very friendly and a very good breakfast was included. The hotel is very good value considering the central location. no
Size of the single beds. Too many steps into reception
Not much. The person on reception was the only pleasant thing about the hotel. the rooms were compact and unfortunately the first room we were given the air con didn't work so we were given a different room. Although there was a window in our room this opened onto an enclosed square facing onto other rooms windows. Horrible!
break-fast very good in the room there was smells of cigarettes
hotel is using false marketing - internet wifi network is not working, we spent 1 hour of trying to connect, people in the reception were not speaking a word English, quite a bad service
Close to town centre with good secure parking so ideal for people travelling across Spain with a car full of possessions Can be noisy at night due to close proximity of local bars that get very busy at weekends. Hotel fixtures and fittings and decor are tired. It would benefit from a facelift.
the parking was good the noise from the room next door tv on till 5 in the morning
Good location, ample variety breakfast included restaurant nor snack bar not open for meal after arrival
Pleasant welcome. The room was spotless and warm and the bathroom facilities and fittings first class. Food, both dinner and breakfast were excellent. Beautiful dining room. Despite our lack of Spanish, the staff made us feel very comfortable. Like staying in a well loved country home but with hotel facilities. Very minor point but would have liked an English speaking news channel on the T.V. Perhaps SKY/CNN/BBC. Did not affect our enjoyment of the hotel as we were only staying one night en-route to the south.