Pros (+) I got billed when I cancelled in time Unable to find cancellations number in mail
Cons (-) Communication!
2 stars
Best Western Cades Cove Inn
7824 East Lamar Alexander Parkway, Townsend, TN 37882-4027, United States
Townsend, TN
See location+1 865 448 9000Photos of Best Western Cades Cove Inn
Overview
Best Western Cades Cove Inn offers guests stylish and spacious lodgings in one of east-central Tennessee’s most popular destination spots. Its rooms, location, and services make this hotel a top choice for business travelers, couples, families, and groups alike.
Located in Townsend, just southeast of Knoxville, Best Western Cades Cove Inn is close to many popular attractions while less than 20 miles from McGhee Tyson Airport. Guests staying here can enjoy close proximity to Great Smoky Mountain National Park, Ole Smoky Moonshine Distillery, Dolly Parton’s Stampeded, and Comedy Barn.
Accommodations are inviting and sure to delight all types of travelers. Guests may choose King Rooms with one king bed, Queen Rooms with two queen beds, or King Suites with one king bed, as well as rooms with accessibility-friendly options. All rooms come equipped with free Wi-Fi, microwaves and minifridges, flat-screen TVs, and sitting areas.
Each morning, guests can awaken to a delectable hot breakfast service, included with the stay. The hotel also features onsite vending machines, great for snacks and drinks on demand. Additionally, many of Townsend’s best-loved dining spots are located near the hotel grounds.
Best Western Cades Cove Inn is a non-smoking property and pets are invited to stay with their families with prior notice provided. Guests can spend their free time enjoying the seasonal outdoor pool and well-equipped fitness center. A business center and free onsite parking are additional perks.
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Amenities at Best Western Cades Cove Inn
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
General
- Family rooms
- Telephone
- Carpeted
- Mountain view
- Interconnected room(s) available
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Cades Cove Inn
7.7
Good
1373 verified ratings
Wonderful
567
Very good
216
Good
221
Okay
107
Fair
100
Mediocre
49
Poor
113
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, but many expressed dissatisfaction with noise levels, cleanliness, and service. Issues such as loud environments, unclean bathrooms, and lack of staff assistance were frequently mentioned. Overall, while the location was a highlight, the hotel fell short in other areas, impacting the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.8 out of 10
1212 reviews
7.2 out of 10
89 reviews
7.1 out of 10
3 reviews
7.5 out of 10
3 reviews
All reviews
Pros (+) Location is great.
Cons (-) No sound insulation between rooms or to exterior of building. You hear every conversation and every car door as if it was in your room. Breakfast was tolerable.
Pros (+) Good location, clean, felt very safe, met nice people. Liked the coffee/hot water maker. Bed ok. Nice place for the money. I'd stay there again (if I got a room with a sofa).
Cons (-) We stayed in a King room, it had a table with 2 chairs but no other furniture. No sofa, etc. The lighting was dim. There was no exhaust fan in the bathroom.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast service at Best Western Cades Cove Inn?
Guests can expect a delectable hot breakfast service included with their stay, which has been praised by many visitors for being above expectations.
Are the beds at Best Western Cades Cove Inn comfortable?
While some guests found the beds to be uncomfortable, others praised them for being great and comfortable.
Is the hotel staff at Best Western Cades Cove Inn friendly and attentive?
Yes, the staff is known for being friendly and attentive, as mentioned in several reviews.
What amenities are available at Best Western Cades Cove Inn?
The hotel offers a range of amenities including a fitness center, free onsite parking, and accessibility-friendly options for pets.
When is the best time to visit Best Western Cades Cove Inn?
The high season is in October, making it an ideal time to visit for those looking to enjoy the area's popular attractions and nearby Great Smoky Mountain National Park.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain View
Some guests recommended choosing a room with a mountain view for a more scenic experience.
Consider Bringing Pets
With prior notice, pets are allowed, making it convenient for pet owners to bring their furry companions along.
Check Room Amenities
Some guests mentioned that the rooms are equipped with microwaves and mini-fridges, which can be convenient for storing and heating up food.
Be Mindful of Noise
Several guests noted that the walls are thin, so light sleepers may want to bring earplugs or consider requesting a quieter room.
Verify Breakfast Options
While many guests enjoyed the breakfast, a few mentioned that the hot breakfast was not available as advertised, so it may be worth confirming the current breakfast offerings.
Inquire About Accessibility
The hotel offers rooms with accessibility-friendly options, making it suitable for guests with mobility needs.
Confirm Pool and Fitness Center Availability
Some guests reported that the pool and fitness center were out of order, so it's advisable to check their operational status before arrival.
Consider Nearby Attractions
The hotel is close to various attractions such as The Little River Railroad and Lumber Company Museum, making it a convenient base for exploring the area.
Check for Mountain Views
Some guests were disappointed by not having a mountain view despite expecting one, so it may be worth confirming the room view when booking.
Clarify Pet Policy
While pets are allowed, a guest mentioned encountering issues with the front desk regarding their service dog, so it's advisable to clarify the pet policy in advance.
Location
7824 East Lamar Alexander Parkway, Townsend, TN 37882-4027
What's nearby
- The Little River Railroad and Lumber Company Museum0.3 mi
- Hedgewood Gardens0.9 mi
- Tube Junction2 mi
- Tuckaleechee Caverns2.1 mi
- The Lily Barn2.3 mi
- Lee Roberson Art Gallery2.4 mi
- Laurel Valley Golf Course3.4 mi
- Cades Cove5.2 mi
- Thunderhead Mountain7.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Cades Cove Inn
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $114 |
Average price (weekend night) | $239 |
When to book a room at Best Western Cades Cove Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in TownsendGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 16.3 mi |
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