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Efficient and friendly welcome. Room nice and clean. Good base for business travel.
Clean and bright. Easy access and parking.
Good size bedroom and bathroom and exceptionally clean.
Clean room and bathroom One member of staff only, and she spoke no English whatsoever.
Friendly staff air filter in the bathroom very noisy
Clean room Staff cannot speak English.
Malvern House is a quiet place and clean. American Express is not accepted. Restaurant and cinema area are at 15-20 minutes walk.
Clean and comfortable rooms, with excellent service. We were staying overnight as on a course nearby, and found Malvern House a pleasant and welcoming hotel.
great value and a great stay. I will look forward in staying in the future
Pl;easant and comfortable for a budget price This is more of a bed and breakfast rather than a hotel
Despite late arrival staff welcoming and room was pleasantly sized - with wider than normal single beds. Good value As puprose built accomodation found sound insulation poor - so perhaps staying on 1st floor would be advantageous.
Easy parking and free internet,cabled or wireless. Tricky to find and when I moved beds, very dirty. Nodusty.t so bad but
We were late arriving, but were greeted by the night porter who booked us into the hotel very efficiently. It was a bitterly cold night (- 5 degrees outside) but the room was warm and cosy with spare blankets available in the room as well as comfortable duvets. The location (next door to Stoke Mandeville Hospital) was ideal for our purposes since we had an 8.30 a.m. appointment at the hospital the following day.
Quiet & Functional If there was a bath as opposed to a shower
The Staff, Parking and the use of the Gym complex next door. Room was very tired, computer points broken, very old tv (Sound was bad), stained carpet etc.
freindly staff room was small an air vent would of helped
Near the airport Very out dated, desperately needing a face lift.
It was close to the Luton Airport. The hotel room was freezing and cramped. The bathroom was down the hall and unpleasant. The hotel required a taxi to get to it.
It was reasonable value for money lack of trained staff. Room was very small with facilities outside.
the reception hours, closed between 23h00 till 8h00
Thre was no parking space for customers
Some promised facilities missing e.g. telephone in room
cheap room and parking. Only one tea bag and nothing to stir my only cup of tea! Only one pillow to support myself having my one cup of tea. Only one lamp in the room. A bedside reading lamp would not be expensive to fit. More hooks on the back of the shower room door to hang one s clothes and a soap dish.
The receptionist was very nice, he even ordered a taxi for me which came in time in the morning. Cold bathroom
Close to centre of town, handy for shopping, ideal for proximity to airport and easy to find.