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A young and inspired staff doing their best to get a new hotel up and running. Obviously some minor start-up difficulties, a somewhat "fancy" design and some solutions are not fully unpractical. Designers and architects should stay more often in hotels...
Location and breakfast, Coffee in the reception. late check out on sunday. Overall very good.
Great location Well, the interior is cold and discolike, with downlights shifting from red to green and yellow...Breakfast room was very cold, due to draft from the large windows, and the breakfast its self was quite a bit below par.
Fantastic breakfast. Modern design. New hotel. Plenty of internet- facilities. Simple sliding door to the toilet - you have to know one another pretty well..
Breakfast buffet was good. Central. Bathroom - door of glass that don't give you any "privat life" You have to know the person you stay with very good.
rather scandinavic design; sober from all perspectives; good location, breakfast good; reasonable price no lockers in the room; lacking charm/warmth
New and fresh building in city centre, good breakfast, quiet, no queue, relaxed breakfast hours in weekends, late checkout, free coffee 24/7. All well. No bathroom privacy. Please change to non-trendy compact doors...
A fair enough room and hotell The staff need to upgrade their information about the city. I asked how long it would take me to walk to Kalveskinnet, but the staff didn´t know were the Kalveskinnet was, nor the Vitenskapsmuseet. No big deal, but I think they ought to know or find a method to find the information. I looked for a telephondirectory or number to the reception in my room, but couldn´t find it. It was a bit annoying.
Breakfast, interior rooms Unable to log onto internet
Modern, well designed, value for money, special wishes taken care of, free computers worked well, excellent choice of bread qualities and good coffee. Restaurant area undersized and partly understaffed, poor orange juice.
Everything was new and functional.Free internet, breakfast. Small window and no a/c, it was warm in mid-September, not sure what it would be like in August. Breakfast has not changed in the years that I have stayed.No onsite parking.
I liked the staff, the breakfast, the facilities, the room, the location near the buss stop I have stayed in this hotel several times of the reasons mentioned above. But I always try to get a room on the back of the hotel and in one of the higher floors, because else you wil be disturbed by the trafic.
Nice, well connected
Good, quality hotel in a good location in this expensive City. Good help staff and a good buffet breakfast.
Helpful staff. Can't think of anything I disliked. I don't like pre-fab cheese, but there was a lot of good fruit, so things balance out.
Friendly reception staff
location bathroom and noise in my room
I liked the location, right in the center of town. Ok, there are others as well, but I went after price since I wouldn't be spending much time at the hotel.
Breakfast was good! Good location, nice staff Small bed (double room), bath heating was not working, bad noise protection
nice central location, very good price for norway none
good position in town centre and airport bus stopped outside. large room, nicely furnished shower room was a little basic and the washbasin was cracked; view of the airconditioning units and back yard smoking area not very nice, half the rooms were not available because of noisy building work next door
the hotel staff was great, the location perfect, and the breakfast exceeded expectations.
i especially liked the decor. Appreciated also that there was free internet service. Rooms were quite spacious The tap in the bathroom didn't hold up on its own (I assumed it was on purpose so as not to waste water). A bit difficult and very frustrating to wash your hands etc when the water keeps closing.
Room was small but very clean, attractive and quiet with lovely view over park. A little shabby and staff could have been more helpful in manner.
Good reasonably priced hotel with modern standard
Breakfast choice is not very large.
Comfortable room, nearness to the Cathedral, coffee/tea/fruit all day Air conditioning could have been more efficient
I liked the decor and the breakfast Limited hours for the Sanua
Not especially luxurious, but not surprises. They served breakfast late in the weekend. That was nice.
Friendly staff, very comfortable room, excellent breakfasts, we really enjoyed our stay and will come again. Tea/cofffee whenever we wanted was a real bonus.
Service, room Heating in room.
Large comfy room, polite & helpful staff
- pretty small room, cheap bed quality
It was all good Nothing
Central location, good atmosphere Difficult parking facilities (about to be improved I believe), preparation for breakfast not finished at opening time. Our room was located a loong way from the lobby and the nearest lift did not go to parking area due to construction work.
It's a very good value considering the breakfast buffet is included and food can be very expensive in Norway. It's right in the center of Trondheim and close to everything. The new beds are extremely comfortable and I got my best night's sleep in Norway on these beds. The interior is a bit raggedy and dated, though clean. The spa, which is the reason it was recommended to us, is kind of odd. For example it has a room with nothing but these cushioned chairs sort of like pods hanging from the ceiling. Couldn't figure that one out... Also there were no soaking tubs that were quite hot enough for me.
The old-fashioned atmosphere yet high standard of rooms, the location, the fact that there was a cot for our baby in the room on our arrival that it was not possible for us (including two old ladies who can not walk very far) to have a proper dinner in the hotel due to bookings and some special event (on a Saturday evening), the breakfast was not that good - cold scrambled eggs for instance
Room size and facilities were excellent, we had adjoining rooms with my 16-year old daughter and we were able to have the connecting door opened. No problem. Not really, however as we had a very early start from the hotel in the morning, we were disappointed that the buffet breakfast was not served until 7 am at the earliest.
I paied for the whole period of staying on my arrival by bank card. On the next morning I found out that nearly the same sum of money (about 4000 NOK) additionally was took from my bank account as the transaction made by Britania Hotel. Reception staff said that they have no information about this transaction in the Hotel system but my bank confirmed that it was made by the hotel. I got my money back only because of my bank efforts. Hotel did not provide any excuses..
Very nice spa! Good location and generous breakfast. Poor/uncomfortable beds, windows could not open in this room... Poor air-con. Time has put it's marks on this hotel - it needs renovation.
The SPA and the restaurants are excellent!
The place is gorgeous I was not given breakfast. I had to catch an early train, and left half an hour before the breakfast buffet opened. In similar circumstances in cheaper hotels a single breakfast has then been prepared. At the Britannia there is no such service, which at that price is astounding.
The brakfast was very good. The room was very nice and up to date, but a little bit small. At night some noise from the surroundings (pubs).
food was good. very central location.easy access to trains and ferries.bed very comfortable.general atmosphere quite easy going proximity to night clubs made it very noisy at night. booking system failed causing great stress due to the staff not understanding how to access the money which had been reserved from my credit card account. I did not think the receptionist was very helpful
A warm welcome. Excellent breakfast. Very comfortable beds. Central location.
it is very closed to the station poor lift, and the room a bit too small
the customer service and breakfast was especially accomodating to a persons needs the size of the room, no washing & ironing facilities in room and hotel was underconstruction
Very nice, clean, well located hotel in Trondheim with a marvelous buffet breakfast. The hotel is a 5 minute walk from the train station. Thon Gildevangen is a very nice hotel, but be sure you don't get a room facing Karl Johan Gate. There are 2 bars and a Diskoteque across from the hotel and the noise, music and loud talk, is continuous to 3 AM - except on a Sunday night.
The design, the breakfast and the staff The room was very small
welcoming and helpful reception, Very nice
food, ( breakfast was good/excellent, and and it was nice to have the option of a free kveldsmat First one, the next day two and later three of four lights in the bathroom stopped functioning....and did not get repaired .
the room is clean and the kitch room is excellent nothing
The price was reasonable, it was very centrally located. No, for the price it was very goodl
the kitchen facilities
Very nice and friendly hotel,very polite and hospitality stuff.Also,the building is like classic castle!!!So,easy place in the center Trondheim.
The staff was very nice: polite and helpful with requests. Another plus was the excellent location. Breakfast not included. Bathroom not very clean.
location excellent. staff very helpful. comfy and clean rooms no
fast free wifi internet, cleanlines, good location - whole center on walking distance, free cup of coffee at check-in, check-out until 12:00 no parking available, no brekfast - only possibility to buy some sandwiches
Great location, friendly staff, good value for the price. Beds aren't that comfortable, bathroom can use improvement.
Simple, effective and quiet
has front desk staff available only from 9 am to 6 pm
Excellent location, extremely helpful and friendly staff. Good facilities - kitchen/fridge etc, which meant we could cook rather than eating out all the time, plus washing/drying facilities. Noise (not really the hotel's fault!) - city centre was very noisy at night throughout the week with people coming to and from pubs/clubs late at night, noise from lift. Friday and Saturday were worse, with guests in the neighbouring room having a pre-pub and post-pub party. Staff however were very helpful - warned guests about the noise and let us use another room. Towels are not changed daily (but they did give us extra towels when we asked and there is access to washing and drying). No toaster :(. Blinds on windows would be useful to keep out streetlights at night.
Egon restaurant adjoining hotel provided excellent breakfast, and other meals when needed. Hotel location is excellent for exploring city on foot. Very little storage space in room; no drawers and only one tiny hanging recess meant that we had to leave almost all our possessions in our suitcases on the floor, where they were easy to trip over. From 0600 to midnight there was an irritating whine from an air conditioning plant on the roof outside.
Nice freindly staff and an exellent upgrad of the hotel since a few years back. I really liked it. No
The receptionist changed the reserved room from double to 2 twins as we requested. I liked the staircase.
Location within Trondheim and proximity to my office Overcharge for aquanor meeting times
Nice clean quiet room good breakfast buffet helpful desk clark goog value for money
Great buffet breakfast included!! Friendly helpful staff. Clean comfortable room.
Good breakfast Poor air condition
The very good location, close to all the nightlife:)
Professionalism of staff. Staff provided useful information about city and restaurants. N/A
Absolutely central location, efficiency the bathroom was kind of compact
abel to late checkin. warm shower
Okey price Really bad "breakfast". Plastic bag on the door in the morning...
Very pleasant and helpful staff. We arrived very early in the morning with baby and they checked us in immediately, even if check-in time was 15:00. Room is very nice and clean. Sandwich, fruit and juice for breakfast. Cold wind was coming from the fireplace in the room. It would have been better if the room had fridge.
The breakfast could have been better.
Convenient location. Poor breakfast.
Providing the room has a decent bed, and enough room - and chairs to lay ones clothes on, then we're happy None really
great location which was easy to find. comfortable facilities and free internet
No frills, so price is kept reasonable. Helpful staff who provided useful information about what to see and do, and gave us umbrellas when it rained. Good packed breakfast, which we used as lunch. Coffee always available, and usually fruit. View of a blank wall.
The breakfast in a bag was interesting. Like most showers in Europe, the water flows out of the shower all over the floor, around the toilet, and hair started floating out from strange places. It was disgusting.