Pros (+) Hotel design, location, breakfast included, ample parking
Cons (-) Not very clean Carpet in the room was dirty Bathroom door would not lock Elevators were dirty, carpets stained in multiple areas of common use
3 stars
Embassy Suites by Hilton Detroit Troy Auburn Hills
Photos of Embassy Suites by Hilton Detroit Troy Auburn Hills
Overview
Situated in Troy, Embassy Suites by Hilton Detroit Troy Auburn Hills is a short drive from Volkswagen Group of America and Detroit Institute of Arts. It also provides a 24-hour business centre, an indoor pool and an express check-in and check-out feature.
The hotel has 251 rooms and has been recently refurbished. Welcoming and professional team members are available 24 hours a day. Luggage storage, meeting rooms and laundry facilities are also on offer at the hotel.
Embassy Suites by Hilton Detroit Troy Auburn Hills provides rooms equipped with a hair dryer, a refrigerator and a microwave.
Embassy Suites by Hilton Detroit Troy Auburn Hills has its own on-site restaurant, ideal for guests who prefer to dine in. Alternatively, there are a variety of dining options in the local area.
Detroit Metro Airport is less than a 40-minute drive from the hotel. Detroit International Riverfront, MotorCity Casino Hotel and Renaissance Center are a brief drive from the property.
Latest deals for Embassy Suites by Hilton Detroit Troy Auburn Hills
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Detroit Troy Auburn Hills
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Private parking
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Golf
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Embassy Suites by Hilton Detroit Troy Auburn Hills
7.8
Good
495 verified ratings
Wonderful
232
Very good
80
Good
47
Okay
19
Fair
38
Mediocre
19
Poor
60
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and the quality of the breakfast, particularly the omelet station. However, many reviews highlighted significant cleanliness issues, outdated facilities, and a lack of engagement from the staff. Overall, while some guests enjoyed their stay, others were disappointed with the hotel's condition and service.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
334 reviews
7.7 out of 10
103 reviews
8.8 out of 10
6 reviews
8.7 out of 10
1 review
8.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites by Hilton Detroit Troy Auburn Hills?
You can expect a delicious and varied breakfast, including made-to-order omelets and a great selection of items.
Are there any specific amenities for families at Embassy Suites by Hilton Detroit Troy Auburn Hills?
Yes, families can enjoy complimentary breakfast and kids' meals during their stay.
Is there free parking available at Embassy Suites by Hilton Detroit Troy Auburn Hills?
Yes, there is free parking available, making it convenient for guests with vehicles.
What are the highlights of the hotel's customer service at Embassy Suites by Hilton Detroit Troy Auburn Hills?
Guests can expect excellent customer service, especially during the evening hospitality and breakfast, where the staff is accommodating and friendly.
When is the best time to visit Embassy Suites by Hilton Detroit Troy Auburn Hills?
The high season is in June, offering a great time to experience the hotel's modern rooms, delicious breakfast, and great staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Bar
If you prefer a quieter environment, consider requesting a room away from the bar area to avoid any potential noise disturbances, especially in the early morning.
Check Pool Availability
Before booking, ensure to check the availability of the pool, as some guests have reported disappointment upon finding it closed, especially if it was a key factor in their decision to book.
Consider Room Refurbishment
Some guests have mentioned that the hotel has been recently refurbished, so consider requesting a newly refurbished room for a more modern and updated experience.
Verify Housekeeping Services
Double-check the housekeeping services upon arrival, as a few guests have reported issues with housekeeping not attending to their rooms during their stay.
Request a Room with Hot Water
If hot water is essential to you, consider requesting a room with reliable and prompt hot water supply, as some guests have experienced delays in getting warm water in their rooms.
Confirm Pool Cleanliness
If the pool is a priority for your stay, it may be beneficial to confirm the cleanliness of the pool area, as a few guests have expressed disappointment with the pool's cleanliness.
Be Mindful of Noise Levels
Some guests have reported noise disturbances, so consider being mindful of potential noise from other guests and areas within the hotel.
Check Breakfast and Happy Hour Timings
If you are particularly interested in the breakfast and happy hour offerings, ensure to check the timings to make the most of these amenities during your stay.
Inquire About Special Requests
If you have specific requests, such as room location or amenities, it may be beneficial to inquire in advance to ensure your preferences are accommodated.
Verify Amenities Availability
Before your stay, verify the availability of amenities such as the hot tub, as some guests have expressed a desire for this feature.
Location
850 Tower Drive, Troy, MI 48098
What's nearby
- Troy Historic Village1.5 mi
- Woodside Bible Church2.3 mi
- Top of Troy2.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Detroit Troy Auburn Hills
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $215 |
Average price (weekend night) | $188 |
When to book a room at Embassy Suites by Hilton Detroit Troy Auburn Hills
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton Detroit Troy Auburn Hills
FAQs when booking at Embassy Suites by Hilton Detroit Troy Auburn Hills
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in TroyMost recommended
See most recommended stays in TroyGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 27.6 mi |
Everything you need to know for your stay in Troy
Complete your trip
Popular destinations