Pros: Fantastic staff, eatery, service immaculate, very friendly
Cons: Service fantastic & veto relaxing atmosphere
Pros: Very nice location. Nice outside restaurant thats beautiful at night.
Cons: Could do with Aircon (AC) in summer.
Pros: all in all a great staff but the major surprise which made it an excellent stay was the chef Mohamed from Egypt who has not only learnt Armenian but could explain the difference in eastern and western...
Cons: hard to think of anything we didn't like
Pros: 1) the staff are nice & friendly, they were in our service all time.. 2) the restaurant is perfect. And it Exceed our expectation. The chief & the employee also are friendly. 3) the ...
Cons: 1) hotel to provide one porter to help the guest lifting their luggage. 2) Ramp entrance should be provided for the special need & Baby's trolley..
Pros: Hospiatble staff, ski rent possibility, transportation to the ski rope, proximity to ski rope, affordable prices
Pros: The best place in Tsahkhadzor!!! The staff is so polite! Great food! The closets hotel to the ski sloops! I had a change to meet the owner! Really polite and very professional gentleman!
Pros: Beautiful setting Chalet was lovely Restaurant waiters were friendly Chef was very nice, always cooked scrambled eggs for the kids.
Cons: Staff were not overly friendly, we had to keep on asking for fire wood every day. First few days I had to keep on asking cleaning staff to come clean, if I didn't they didn't clean, even ...
Pros: Everything was great, the place is awesome. From the service,place,staffs,service,food/breakfast and facilities.
Cons: Nothing. Just a slight problem in communication. Not all staffs understand English but I know later on they can adapt on it since Armenia especially Tsagkadzor will become a famous tourist spot.
Pros: Everything! Especially the fireplace!
Cons: They don't have a 'washer' to use after pooped.
Cons: Non availability of buggy from main building to cottage specifically for staff as it felt very bad to call them for in room service in rain and snow. They walk in harsh weather uphill to deliver ...
Pros: This is the Best hotel in Tsaghkadzor.... Comfort, clean, view....
Pros: Nice lobby bar. Nice mountain view de-luxe room in the main building
Cons: 1) It took more than 2 weeks for the hotel to answer to my airport transfer request (of course by that time I have arranged my own transfer). 2) Some bars were closed. 3) Breakfast was somewhere ...
Pros: Perfect stay
Cons: TV service was totally useless.
Pros: THE staff was helpful but their English not great. The quality of the rooms was good and well equipped.
Cons: We were about the only guests in an empty hotel. Yet we were given a room with view on a concrete backyard. Very disappointing for a place where the view is potentially fantastic.
Pros: It's my first time in Armenia and the first two persons who greeted me at the hotel left me a good first impression of Armenian hospitality. The first staff was at the front desk, Liparit...very ...
Pros: The hotel lived up to our expectations. It was very clean and modern and the staff was very friendly. They had a FREE shuttle car, taking us back and forth to the ski slopes. Breakfast buffet was good...
Cons: The evening menu-card was a bit limited. I had expected more choices. The tap-juices at breakfast tasted very artificial. I also wonder why the hotel, don't have a local email address on their ...
Pros: Hotel is comfortable.Service is on a very high level. All personal is excellent.
Pros: Location of the hotel and the hotel itself, nothing fancy but it was perfect for my little family, beautiful view from our room, beautiful surrounding.Little bit chilly out of the room, but it was ...
Cons: Bed, pillows and couch. Nothing you can watch on the tv so maybe more english channels for non european tourists.
Pros: We have really enjoyed the skiing and our stay in Tsaghkadzor (Dec 2016). The hotel has special charm and highly contributed to this. We would like to specially note the great attitude, attention and ...
Pros: warm and very friendly staffs
Pros: Great staff
Cons: Balcony needs a little cleaning
Pros: The most fantastic Soviet-era historical hotel experience, extremely friendly staff, impromptu concerts at night once or twice a week, breakfasts were served. LOVED how they assigned guests to ...
Cons: They were so friendly its hard to think of anything to improve! Rooms were older bit that was the charm! Clean. If you are a vegetarian main meal choices include meat - so I just enjoyed meat for ...
Pros: There is a bus to take you to the ski lift. Without the bus it is quite far away. The staff and housekeepers were quite nice.
Pros: I liked the staff. They were very careful and always ready to be helpful. They gave us a Lux room instead of standard, at the same price, because we were with our little baby :) Rooms were ...
Pros: Amazing rooms. Amazing view. Amazing location. Great wifi. Staff of the Cappuccino Lounge Cafe is amazing !!!!! They go out of their way to serve you. Even made drinks for us that are not on the menu...
Cons: The restaurant at the bottom level of the hotel called Caucasian Captive is not good. No English. After waiting 1 hour my food arrived and my wife's food never even arrived. The breakfast during ...
Pros: Good location, valuable rooms for that money, 3 good restaurants for dinner and good one for breakfast. There are amerincan pool and russian billiard tables and 2 bowling tracks in the building for ...
Cons: Bad parking - no place on the front of building, and uncomfortably wild parking in the backyard. As usual you have to wait very ling time when water in the bathroom becomes warm, sometimes in the ...
Pros: The restaurant manager and staff were exceedingly polite and kind,. They even offered us a glass of white wine for our wedding anniversary. A first time ever in Armenia
Cons: Reception staff was very unfriendly. they could not even give us change after we paid the bill and we had to wait an excessively long time. The rooms were dilapidated and smelled of stale smoke. The ...
Pros: Clean and a lot of towels in room's. Good wi-fi. Very nice location and fresh air.
Cons: Uncomfortable mattress, on springs (
Pros: Well located hotel. Rooms were warm and clean. Great restaurant just across the street.
Cons: No cutlery in the kitchen. Breakfast is basic - they don't really know what omlet is and can bring boiled eggs instead ).
Pros: Good location for skiing, close to ropeway, own entrance in lux rooms, If you stay here - take a rental car and visit lake and churches around (on a semi island).
Cons: Poor internet in lux rooms, not perfect breacfast.
Pros: Staff were helpful and friendly.
Cons: Very limited breakfast choice
Pros: Heater was working well, 15 mins walk to ropeway
Cons: Restaurant and bar was closed so early at night
Cons: Cold bread.. no coffee for breakfast
Pros: Excellent value for the price!
Cons: The breakfast was a bit scant, I'd welcome more food. :)
Pros: hotel has wide tourist infrastructure and is located near city centre. Just at the entrance there is very good and original restaurant with terrace pavilions. Good breakfast
Cons: some rooms need to be renovated. We changed one because of bad smell and fungus on the wall
Pros: Good location and value for money
Cons: Only 1 English speaking staff
Pros: Very clean and comfortable with lovely staff. I was a bit concerned about breakfast after reading other reviews (I am a good eater), but was very happy with what I received - four different types of ...
Cons: It would have been lovely if the hotel was right next to the ski lifts. It was still an easily walkable distance, although might not be so nice if you're carrying skis as the walk is up a big hill...
Cons: We had to wait for the receptionist for 15 minutes as only one of three receptionists were answering the questions of guests and welcoming them. We checked in at 14:30 we were told that one of our ...
Pros: We like only the landscape of the hotel's location.