Pros (+) The ambiance was outstanding.
Cons (-) Service for the room like towels and trash.
4 stars
The Westin La Paloma Resort & Spa
Photos of The Westin La Paloma Resort & Spa
Overview
The Westin La Paloma Resort & Spa is an upscale resort set in the Santa Catalina Mountains in Tucson, Arizona. It is an ideal option for couples getaways, honeymoons, and destination weddings. The hotel is located just 10 miles from downtown Tucson and less than two miles from La Encantada Shopping Center.
The resort features chic rooms with tasteful decor, cherry wood accents, and modern furnishings. Guests can choose from king mountain view rooms, double mountain view rooms, king pool view rooms, double pool view rooms, king golf view rooms, double golf view rooms, king suite, parlor suite, and wheelchair accessible rooms. All accommodations are kid-friendly, pet-friendly, and smoke-free.
All accommodations feature large flat-screen televisions, spacious bathrooms with rainfall showerheads, designer bath products, plush robes, large workspace with ergonomic chair, complimentary high-speed WiFi, iron and board, hairdryer, in-room safe, cozy seating areas, custom mattress, private balconies, mini-fridge, and coffee and tea making facilities. Laundry service and room service are available.
Free parking is available onsite. Complimentary high-speed WiFi is available throughout the resort grounds. Guests can enjoy the 5 outdoor pools which feature a waterslide, a kids’ activity area, a hot tub, a spacious sundeck, and lounge chairs. A luxe day spa offers a wide range of beauty treatments. The 24-hour fitness center is fully equipped with free weights, cardio machines, and other gym equipment.
Guests can dine at the onsite Southwestern-style restaurant. There is also a bar which serves gourmet cocktails, fine wines, and beer. An onsite coffee shop sells hot beverages.
Latest deals for The Westin La Paloma Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin La Paloma Resort & Spa
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Interconnected room(s) available
- Mountain view
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Water slide
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Golf
- Cycling
- Beauty salon
- Horse riding
- Hiking
Parking and transportation
- Parking
- Private parking
- Shuttle service (free)
- EV charging station
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Fold-up bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Outdoor furniture
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of The Westin La Paloma Resort & Spa
8.2
Very good
538 verified ratings
Wonderful
262
Very good
69
Good
49
Okay
34
Fair
46
Mediocre
28
Poor
50
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
3 reviews
All reviews
Pros (+) Pools, hospitality, friendliness of staff
Cons (-) Wish it would have included breakfast
Cons (-) Had a blast during a winter business trip. Sent my wife to outstanding spa while I was in meetings all day.
Pros (+) The location was fantastic and the pool was great.
Cons (-) We called for towels and we never received them. When we got their our toilet was not functioning well at all. The first full day we were there, the toilet backed up and we called and never had it fixed. Multiple calls for repair and no repair.
Pros (+) Pool
Cons (-) Our toilet was broken
Pros (+) Nice facility. Comfortable
Cons (-) Breakfast quality to coat and service but only breakfast did we have any issues
Pros (+) Quiet, beautiful setting with mountains in background nice pool area to enjoy the sun, spacious
Cons (-) Resort fee Everything should be included No surprises Food was ok
Cons (-) I had ants all over my room in the bath room. It was ridiculous.
Pros (+) I want to thank Kevin, an engineer over at the Westin. He was able to get my car started after I had trouble starting my car. Staff was friendly and helpful
Cons (-) I had some noisy neighbors, the first night which made it difficult to sleep. It took until 2:30 am for me to call to complain to the front desk to get the security staff to do anything about it.
Cons (-) Didn't like the extra $20 a day resort fee
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers chic rooms with tasteful decor, large flat-screen televisions, spacious bathrooms with rainfall showerheads, designer bath products, plush robes, large workspace with ergonomic chair, complimentary high-speed WiFi, iron and board, hairdryer, in-room safe, cozy seating areas, custom mattress, private balconies, mini-fridge, and coffee and tea making facilities. Additionally, guests can enjoy 5 outdoor pools with a waterslide, a kids’ activity area, a hot tub, a spacious sundeck, and lounge chairs. The hotel also features a luxe day spa and a 24-hour fully equipped fitness center.
What can guests expect from the hotel's dining options?
Guests can dine at the onsite Southwestern-style restaurant, enjoy gourmet cocktails, fine wines, and beer at the bar, and purchase hot beverages at the onsite coffee shop.
What practical information should guests know about parking?
Free parking is available onsite, and there is also a shuttle service and valet parking.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being very clean, quiet, and relaxing. However, some guests have mentioned concerns about dead bugs, moths, and bed bugs in a few reviews.
When is the best time to visit the hotel?
The high season is in June, and the low season is in August. Guests can plan their visit accordingly to enjoy the best weather and avoid peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in June
Guests have highlighted that June is the high season, which could offer the best weather and optimal pool conditions.
Explore Nearby Attractions
The hotel's proximity to attractions like the Santa Catalina Foothills, Funtasticks Family Fun Park, and Ventana Canyon Golf and Racquet Club make it an ideal base for exploring the area.
Check Room Amenities
Some guests experienced issues with room amenities such as the fridge door not latching easily and the lack of a proper shower cap. It's advisable to check these amenities upon arrival.
Verify Pool Conditions
Several guests mentioned issues with the pool, including it being closed or having cloudy water. It's recommended to verify the pool conditions before booking, especially if the pool is a key attraction for your stay.
Be Mindful of Seasonal Weather
Guests have noted that the weather can be unpredictable, with one guest mentioning a high temperature of 58°F, impacting their ability to use the swimming pools. Checking the weather forecast before booking may be beneficial.
Consider Pet-Friendly Accommodations
If traveling with pets, the hotel's pet-friendly policy and clean, spacious rooms have been positively reviewed by guests.
Check for Special Rates
Some guests mentioned issues with receiving special rates upon check-in. It may be helpful to confirm any special rates or discounts during the booking process.
Inquire About Military Discounts
Guests have reported issues with receiving retired military rates upon check-in. If applicable, it's advisable to inquire about this before booking.
Verify Special Requests
Some guests experienced issues with specific requests, such as the availability of pool toys and the functionality of amenities like the TV and shower. Verifying special requests upon arrival could help avoid any inconvenience during the stay.
Location
3800 East Sunrise Drive, Tucson, AZ 85718
What's nearby
- Tucson Mall3.8 mi
- Fort Lowell Museum4.5 mi
- Tucson Botanical Gardens4.6 mi
- Sabino Canyon5.4 mi
- Tucson Symphony Orchestra5.6 mi
- National Optical Astronomy5.8 mi
- Steward Observatory5.9 mi
- University of Arizona6.1 mi
- Old Pueblo Trolley6.8 mi
- Presidio San Agustin del Tucson7.1 mi
- St. Augustine Cathedral Church7.3 mi
- Tucson Convention Center7.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin La Paloma Resort & Spa
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | $314 |
Average price (weekend night) | $318 |
When to book a room at The Westin La Paloma Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 7.0 mi |
Nearest Airport | Tucson |
Distance to airport | 13.8 mi |