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The staff were top quality/classy. The room and bed were very comfortable. The decor and ambience felt regal and reminded me of a time long past, when everything was better. The Cafe meals could be improved. More attention to quality and detail required.
The warm surroundings on a wet cold day, the piano playing. A bit dated, and poor leisure facilities in the lounge, no board games, only one billiard table. Swimming pool in the dungeons. Outdoor parking, you get very wet when it is raining.
the architecture of hotel ,natue and snow food has room for improvment.,could have own bakery and patisserie for bred and cakes ,as non hotel guests would buy a lot....pastrie at brekfest was old and stale..
A magnificent building with lovely ambience. The large fire in the gorgeous lounge was welcoming and the restaurant was second to none.Our room upgrade was a bonus.
The views were spectacular the location likewise. Staff at a good standard and the meals were acceptable. Nothing springs to mind.
The luxury of the chateau in a wilderness area. The steps from reception to the foyer - only a few but with a heavy bag a ramp would have been more convenient.
A very pleasant stay with plenty of options and comfort
Old world elegance. Large, comfortable room with lovely views. Sitting in the great room listening to the pianist was also a highlight. Our visit was too short!
Rooms were much more presentable than what appears in the photos on the website. The rooms were comfortable, and the common areas were lovely and had great views. The access to coin washers / dryers is also very handy for long-term travellers. Staff was exceptionally friendly and helpful. The charge for Internet was very high. I think high-end hotels should consider Internet essential - and, if it's not available for free in the room, should at least provide access to a business centre at no charge.
We loved the way the hotel is maintained and the history made alive. It is architecturally impressive. Our dinner was very good. It would help it you had a light in the closet. It was hard to see things in my suitcase.