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Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
access to fresh air from window
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
The location, good hotel for stopover between two flights
Good hotel in zurich & pickup & drop facility good
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Stayed here many times - can't fault it.
driving directions from airport need much improvement vis-a-vis construction on road
A very comfortable hotel . The rooms
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
Not very expensive, stylish design, big tv, kitchenette in the room, right next ro Aldi If you don't come by car - it's not the best choice (25 min. away from the train station). Next to the railway tracks - you will be disturbed by the trains. reception is open only from 10am to 7pm!!!! Unbelievable!!!!
The hotel has only recently opened so there were still some things that needed snagging. ie. the lifts, drainage, etc. Overall it was a nice hotel with good rooms and certainly good value for money. The location would be an issue if you did not have a car but this was not the case on my visit. No
The good service, that they phone me how late i would come, and that i could borrow a euro-connector for the voltage The trainstation was not 5 minits walking as writen on the site but 20 minutes, the rooms where very warm and the train passed the room at low distance
Helpful staff. The cleaning on the third day was very bad
Ecologically sound; very friendly staff; choice of smoker's room;
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Spartan room, no mini-bar, terrible food.
Room had a modern look. Information on free parking was found to be incorrect, nevertheless they gave free parking due to website info error. No air conditioning in the room! Big issue!
It was charged more money from my credit card as was written in my bill. I must call to hotel staff from abroad again to hear that there is such policy of hotel.
The person at reception was exceptionally helpful and friendly
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition" The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.
I Felt at home in this hotel it was relaxing,quiet, comfortable, stylish convenient, considerate and caring
Quiet location. Nice rooms. Good breakfast.
competent hotel staff. Good breakfast. Clean rooms. Good ambiance (the name romantic is correct!!) no elevators in the part of the hotel where we had a room. May be difficult for older people and of course, with the luggagge (but help is there for luggage is there if needed)
Everything was done to ensure we had a very good stay and enjoyed it No
comfortable and very near to our children
The location and the maid service Suffering from jet lag, with no sleep on the plane, and having taking a sleeping pill, I was stunned to hear that someone was knocking on my door after 10 p.m. This person was from the front desk. There was a "do not disturb" sign on the front door. He was asking me if I could look for a key that the last guest had lost! I felt very distraught and frightened.
Location, landscape, hotel staff, breakfast in the room.
As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake
Caring and helpful staff
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Proximity of train station to get downtown
Everything. Especially the restaurant.
Close to the Airport. No air-condition.
comfortable,modern,very good breakfast
food, services and transport links.
Very near Airport location and free car park There is no free internet
Very pleasant service. Atmosphere in room was not great, it was very large.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
The insure facilities and location in the town.
Hotel very basic and no internet connection in room. Room like a boarding school
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
nice hotel i really liked it no staff to cary luggage and expensive car park
connectivity to the airport since I had a night stay between two connecting flights NO
excellent price a bit far from Zurich
Nice spacious room
no room service after 23.00 hrs
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
Extra charge for swimming pool does not appear acceptable for this house.
Close to Zurich Kloten Airport. Next to flight path of planes.
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
All great! Free shuttle from airport. -
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
Location, and ease of early-morning access to Zurich airport.
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
Pleasant people. Nice restaurent. Easy to-and-from airport.
Free wi-fi, free parking, free thermal facilities situated in the outskirt of Zurich. Not so lively area in the night.
I liked the room which was nice, bright and quiet. I was enjoyed breakfast.
clean, small rooms,far from center,
The staff was great. They were very supportive and always smiling. The bed was very comfortable. Though the hotel is in the suburb of Zurich, getting to the city center took just 15 mins. There were very few toiletteries in the bath. I was slightly overproces. But I guess that is true for all Swiss hotels.
Very good breakfast buffet, very clean and save
The Wellness Centre
Nice, Clean, Price and staff.
Very nice hotel with excellent staff. Great breakfast Location is a bit away from the main centre. Didnt know about transportation to the centre
good staff, very nice and rich breakfast, comfortable and clean room....
Hotel is located in lovely Emmental countryside region. Clean rooms. Hotel is inside a community wellness clinic. The hotel seems to have unfinished renovations, with signs of constructions materials throughout the property. Basic "spa" rooms are not very cozy, institutionalized feeling with hard beds. Reminds me more of a hospital than a spa. No air conditioning..rooms tend to get very hot and stuffy during summer. Busy road in back of hotel tends to be noisy with cars at all times of night.
Closeness to airport, with shuttle... Friendliness of staff dinner menu and chopices were small
The location - near the countryside
Breakfast was excellent although you had to pay for this on top of the room rate. Excellent free shuttle bus runs every 15 to 20 minutes between the airport and hotel. Breakfast finishes at 10:30am. The rooms are a little tired looking in terms of decor.
modern, design interior, free shuttle service to the airport, very friendly staff, good food in restaurant
Coffee set in the room would be appreciated
I liked the proximity to Zurich Airport and the fact that there is a courtesy van that takes you to the hotel. The courtesy van was uncomfortable and shabby, and there was a hot-air vent that made the trip from the airport to the hotel very uncomfortable because the weather at the time was very hot and humid. I found the dining facility pretentious and overpriced compared to other restaurants in Switzerland. The wait staff was poorly trained and made numerous errors throughout the meal. Our room was comfortable (particularly the bed) but rather small and dark for a so-called superior room. Only one piece of soap was available in the bathroom, for both basin and tub. I had stayed the Zurich Hilton ten years ago and remember it as a luxurious, first-class hotel. Its current version is undistinguished and overpriced.
location. Long wait for the hilton shuttle bus from the airport (35 min). Bus Schedule not reliable.
Short shuttle ride to airport. Availability of shuttle.
Very good location, easy to get to and from the airport, as well as into Zuric, and it was great to be able to walk in the countryside after being stuck in a plane for many hours. Why no tea / coffee facilities in the room? It makes a big difference especially when you cannot sleep at 3am.
We were pleasantly surprised when we decided to go for a walk and went to see what the jogging route was about. It's stunning. To have an area like that to walk or run round, literally on your doorstep, was wonderful.
Near airport AC Free shuttle bus to airport Tired and tattered rooms parking 29CHF per day Expensive food and bar Very tiny bathrooms Shower that shoots water in room and on floor Uncomfortable beds Noisy rooms No wifi in rooms
The room was updated and very nice, clean, good sized for European standards. The bed was long enough and so was the comforter which were both short at other Hotels;
clean and easy to get to airport air conditioning was low
Proximity to the airport Fire station next door can be a source of noise but it wasn't bad.
It was nice to arrive late and still have the possiblilty to have a reasonable meal
Excellent location next to the lake, garden terrace with morning and evening sun. The breakfast buffet was delicious and provided lots of choice. The employees and manager were very kind and service-minded. The bed was confortable.
bedroom was good, bathroom excellent No parking
breakfast with the view of the lake run down need of renovation & a bit far from centre
The breakfast selection was quite extensive and delicious. The woman running the breakfast room was most pleasant. The location on the lake was quite beautiful. We had reserved a non-smoking room and were put in a smoking room. We did not realize it when we checked in and did not return to the room until late when all the staff had left. We had a terrible night's sleep due to allergies to the smoke. The staff did move us the next day and the second night was very pleasant in the non-smoking room.
Staff were very pleasant
We like it all No
clean comfortable room...good service....little way out of zurich (15 mins train ride...but good connections and very helpful staff..excellent views of the lake....
High standards in all respects. Outstanding gourmet choice. Profeesional performance by staff. Friendly and reasonable pricing. Small TV screens!
Very nice view. Very friendly staff. Good food. All in all a very nice place. I´ll be back, that´s for sure. Nothing