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Unclear information about where the restaurants were and their menus. This may have been because the hotel was being refurbished at the time. Dining alone one evening was a slightly uncomfortable experience with very slow service.
It's location Having to chase tea & creamer for the room. Lacks those little extras like real milk, biscuits in room, toiletries, all of which use to be provided. I have stayed in this hotel every year for the last 10 years.
The staff is very polite and helpful. Very good location close to the train station and expositions facilities( Messe) No safety box in the room. Breakfast very expensive. We had breakfast out of the hotel. For the high price of the room the breakfast should be included.
Convenient location near the train station. The hotel was run-down and old - peeling paint, dirty carpets, rusty bathroom fixtures... it was depressing, certainly not up to the standard of other NH hotels I have stayed in.
close to messe hall the towels looked dirty
Hotel location. Ability to access printing facilities in lobby was very handy. Would have liked supplies in room to have been replenished on second day i.e. i.e. bags.
Very good.modern hotel with good facilities
Decent Hotel For The Money Bit far away from amsterdam itself. 30-45 min train journey and at 11Euro a return ticket can get expensive!
The staff , very good , helpfull , polite , happy , spoke good english , dining room food very good , overall great hotel , Special thank you to tim at front counter . No
Rooms had been refurbished, Good TV service, Helpful staff Slow lift
The buffet Breakfast was great although i felt 13euro was maybe a little steep. The staff were very helpful. The location was not too far from the central station, although a tram was necissary. Overall a pleasant stay, but I wouldnt say its the best place ever.
You have to pay for the wifi.They did not want to use the credit card provided at the booking.They asked us for another credir card.So if your company is paying for the stay keep in mind you will have to pay yourself once there.(but if it is a no shoxw then they use your company credit card to take the cancelation fees!)
The private car parking of the hotel was not safe. The baby bed was not good.
Nothing We were treated appallingly by the reception staff who tried to make us return to Amsterdam
Friendly staff and easy parking and access
great location for city centre and value for money
Breakfast is very good for so called Ibis level.
poor service in hotel bar
Staff was quite pleasant. However for lunch it was more geared to groups with no a la carte for individual bookings. Very limited choice for health conscious beings. The room price was a normal rate despite the fact that there was noisy renovations going on. This was not mention in the time of electronic booking. However the library corner was one good new addition but it was still being worked on.
good location too noisy
location, bed reception desk (incoming calls) was populated with a bunch of laughing children calling themselves the staff
Staff were friendly and helpful Unfortunately, this hotel is undergoing major construction. Noise, dust, lack of parking on the premises... is a serious issue. My feeling is they should have closed the place for the duration. They did give us a bottle of house wine when we checked in, though. Also, there were no towels in our room when we got there...
The friendliness and service of the staff. The prices of the minibar. the food wasnt great, the room was bit dirty, like the phone and the remote control were sticky! Think it needs a good cleaning in and out! Even with the price I paid (90 euro per night) I expect a littlebit better.
The free wireless internet and mini-bar fridge in my room were nice amenities. The hotel bar and restaurant were very nice atmosphere, and food was excellent. The Hotel was out of the city center, but convenient nonetheless and well priced accordingly. No. Everything was more than satisfactory.
good breakfast,noce personell, During renovations of this hotel it is unavoidable noisy.
Friendliness of staff
Quiet atmosphere. Friendly and helpful staff. Easy to get to from the airport, train, or car. I first stayed there in 1993. Stayed again in 1996 and 2001 with my wife.