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Excellent breakfast with buffet and hot freshly prepared waffles, pancakes and eggs.
Ease of check-in and room facilities. Hotel should inform beforehand that there is a charge for parking.
Good beds, clean room, parking, great breakfast.
Lovely architecture and position... I really think internet wifi should be free in business hotles like this.
beautiful setting,on a lake and yet within a 20min. easy walk from centre. The hotel had excellent facilities.Food was great quality,wish we could have stayed longer.
We felt very comfortable and welcome at the Hotel, with friendly staff. We were able to bring one Dutch friend for a pleasant, relaxed evening meal and two other friends for coffee. Very comfortable room, but air-conditioning set at minimum of 20C, was a little too hot for us Celts!
park setting, terraces on lake lack of air conditioning
The room was very nice. The food in the restaurant was fair. High price for a little piece of grilled salmon with pommes frites and 2 slices of tomato and cucumber. Almost € 19. Very small glasses of wine.
All the staff were very helpful and courteous at all times. The Hotel had great facilities and price was good.
Liked nothing best The hotel is not 4 star - it is a rather poor 3 star quality hotel with many run-down features at a more than average 4 star price while parking is not free and an expensive internet connection. Does the Netherlands have an hotel grading authority??? They clearly slipped up on this hotel
I liked the decor and the ambiance That I didn't have time to fully expirence the hotel
It is a nice, clean hotel. There was no Reception Area, so there was no one to hassle you. It was a relaxed, chill-out atmosphere. The location was good and there was a bus stop across the street from the hotel to take you into the town centre and train station. Everything in the room was blue/turquoise and it made the room very dark. The lighting was bad and it was not possible to read. I had to sit on the window sill to read. The ethnic decor though funky would be more suited to a young couple in love. The room (with double bed only) was not suitable for me, as I shared the room with a male relative who slept on the couch. There was no facility for a second bed in the room. The room was too pricey and I did not find it value for money.
The room was unique
It was clean. Interesting design. Not really suitable for buisiness travel. Difficulty in obtaining proper invoice. Breakfast available since 11 in a restaurant downstairs. Probably good but if you are on business trip it is non convenient
It is an extraordinary place, design, style and atmosphere is wonderful. I recommend this place for short trip to the Netherlands.
the bathroom! the design of the hotel, the colours n/a
Nespresso coffemaker and spacious room
Pretty restaurant, wonderful Libanese food. Super friendly staff. Room was nice, hallways a bit dark. Nevertheless, I'll be back.
in a nice area usual Dutch stairs, very small room and even smaller bathroom
Very friendly and welcoming manager and staff. On arrival, was shown a different small room (11) on first floor, on account of the heavy case I had and the very steep Dutch style stairs, no lift! Outside breakfast time, there was free hot drinks 24/7, + free dutch cake - free apples as well. The room was spotless, bed comfortable, TV got BBC London service. Working radio in room. No phone in room. Plenty of power points and free wi-fi on unsecured network. Central heating worked well. Breakfast was very good value, well stocked buffet , meats + boiled eggs. 15 minute walk into old town quiet street, hotel located in garden district , just off bus stop (5 routes) into old town and central station/shopping area. Close by to main musuems. Be aware the room was very small, approx 8 sq metres! with 2 single beds, a desk, wardrobe, one single chair under desk and an easy chair as well, floor space to walk in very limited! so I wouldn't want to use it for more than 2 or 3 nights as a single. Ensuite was minute, but worked for an average size person. Could have done with a few hooks and a toilet bag sized ledge in the ensuite, a shower soap tray would have been useful for those with only 2 hands! no toilet brush!
The staff were very welcoming, polite and helpful. The rooms were nice, basic and most importantly clean. Its about a 10-15min walk to the City Train Station. We really enjoyed our stay there and will book there again if we ever go to Utretcht again
Nice staff, free WLAN, clean room I would prefer breakfast buffet
Easy access from the bus stop
The staff is nice and helpful. The room is quite clean. The room is very small.
Close to the centre, nice staff, basic but good rooms
Excellent location with a lot of parking possibilities in the direct neighbourhood. Nice street and a nice choice of restaurants in close by. Entrance looks a bit dated and worn. Difficult navigation in the hotel when equipped with luggage.
Good breakfast Stairs
Excellent internet wi-fi, and free! Good desk to work at. Good shower with effective controls. Good breakfast selection. Friendly staff. Compact no-nonsense room. Room was chilly - until I realised the window was open and radiator off! Thereafter no problems.
Very friendly atmosphere and comfortable.
a) The service, b) Customer Care, c) Easy Transport, d) Location Don't think anythink I didn't like
The charming staff, they were always there and helpful
Is a little outside Utrecht centre but accessible by bus. Room was extremely comfortable with English TV and coffee maker, dressing gown was provided. Owners were extremely friendly and helpful and when I asked about local ATMs, they were happy to give me cash on a debit card transaction. Breakfast was a bit expensive at €10. Other than that, no complaints.
Hotel staffs are very well. no
O staff, breakfast and the confortable room
The Hotel is a late 19th Century town house and has original features, set in a nice location. The owners were friendly and helpful.
The friendliness of the staff
I cannot recommend this hotel highly eneough. the room was large, comfortable, tastefully decorated and well equiped, with a balcony overlooking a large back garden leading to a tree-lined canal. Breakfast was always delicious and fresh, and the staff were always warm, welcoming, friendly, accommodating and helpful. I would have no hesitation to book again at this hotel if I return to Utrecht. The bathroom could do with a bit of redecoration as it does not seem to match the comfortable modernity of the rest of the room. But this is nit-picking as it was spotlessly clean and fully functioning.
Very good and comfortable family run hotel. Is worth more than two stars.