Find cheap flights to Utrecht

Pros: "Crew was very nice and attentive"
Cons: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."

Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Pros: "Great staff and air flight attendants"

Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."

Cons: "The way the movies, needed extra parts. No touch screen"

Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Pros: "The seats in exit row were large enough for me to straighten my legs"
Cons: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."

Pros: "Everything except the seats."

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Pros: "Service was minimal but sufficient, Food was good"
Cons: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"

Cons: "It was very late, with us on it."

Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Pros: "Friendly Staff"
Cons: "N/A"

Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "None."

Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Pros: "Nice sandwich and chocolate."

Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Cons: "Nothing"

Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Cons: "Seating and foot space was uncomfortable to me."

Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."

Pros: "My upgrade to first class. Service she good is good considering short flights"
Cons: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Pros: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Cons: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Pros: "It was a very short flight. Thankfully very short."
Cons: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Pros: "Everything."
Cons: "My flight was pleasant"

Cons: "I had a good seat, the plane was comfortable and the crew was nice"

Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Cons: "Chrap food"

Pros: "Night flight. Food is fine."

Pros: "Perfect service, on time"

Cons: "Lights were on too long for an overnight flight"

Pros: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Pros: "Everything is OK."
Cons: "Nothing. Everything is good."

Cons: "Flight was delayed and I missed my connection in Zurich... Instead Zurich-Belgrade WITH SWISS AIR i was rebooked to Zurich-Munich LUFTHANSA then Munich-Vienna LUFTHANSA and then Vienna-Belgrade AUSTRIAN... Lufthansa is not on my list and I was forse to fly with company I don't like... So disappointed by SwissAir..."

Pros: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Cons: "In Geneva, United has you print out your own baggage claims but there is no option to print two claims if you are traveling with skis and a boot bag. So after standing on line to print out the claim, I had to have the claims printed at the baggage drop counter anyway. The person directing people through the process, should being questions people with skis and directing them to the proper place (especially since many people use Geneva Airport to access the French, Swiss and Italian Alps)."

Pros: "Nothing really exceptional"
Cons: "Looks like everyone is a manager. Little smiling and most making sure rules are follow up to the book and is ok but no too insistent about it. Customer service afterall make or break you business doesn't matter how strong you are"

Cons: "Due to late dinner, was not allow to follow asleep as I needed"

Cons: "Foot space obstructed by poorly placed seat fixtures. Entertainments not available until after takeoff. Other airlines have made available for the entirety of the flight. Safety instructions not great, to be honest i do prefer the american airlines overblow saftey films. Control for entertainment placement meant when trying to sleep youd end up turning them on again. Touch screen would have been better. No internet as far as i could tell."

Cons: "Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films."

Pros: "Aircraft took off and landed properly."
Cons: "Minimal to no food on the flight, plus size passenger next to me took up her seat and part of mine. No power outlets, no wifi, knees hit seat pocked in front me - basically it was like time travel, only I'm sure a stage coach was more comfortable."

Pros: "Great crew. On time departure and on time arrival."
Cons: "Aircraft was a bit old. Seats were not as comfortable."

Pros: "NOTHING This flight had very poor standards , even in terms of domestic travel."
Cons: "The luggage was damaged and when reported to Delta crew at IAD airport , she just said that Delta does not assume responsibility for luggages , did not even apologize. It was a small plane so we had only 1 flight steward , very sloppy grooming. Poor in flight snacks , some crappy saltines crackers . A long way from JFK from one terminal to another terminal."

Pros: "Crew was attentive."
Cons: "I remember Virgin flights being so much fun. Food was awful. Seats were okay as far as legroom. I was in economy so I expect to be treated like cattle. I've heard of international flights having Wi-Fi. Virgin doesn't seem to offer that option. I was hoping to be able to work a little. I used to be a loyal Virgin Atlantic traveler and I've noticed a decline in quality since I last flew with the airline. I've flown other carriers, including British Airways and always preferred Virgin. I'll explore other airlines going forward."

Cons: "The meals were terrible"

Pros: "Nice hot food"
Cons: "So I was not able to pick my seat. I called the airline and they said they had no means to assign me a seat over the phone. They suggested I try the website again in 3 hrs or go 4 hrs early to the airport. Not helpful!"

Pros: "I thought that the food was particularly good for airplane food and it was distributed generously."
Cons: "I had a very disgruntled passenger behind me who, despite it being an overnight flight in which the lights are turned off, was furious when I reclined my chair (the passenger in front of me had reclined hers so without reclining mine it was a bit tight for sleeping) and was literally hitting the back of it throughout the flight and audibly complaining. At one point he complained to an attendant and she asked me to put my chair back up. I put it back down after the meal and he continued to behave absolutely inappropriately, making my flight experience very uncomfortable."

Pros: "Virgin have flying down to a fine art and always worth the premium economy experience. As a business traveller I always try to book Virgin where possible."

Pros: "Always helpful cabin staff and very efficient"
Cons: "Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )"

Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Pros: "Decent crew, nice snacks."
Cons: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Pros: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Cons: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Pros: "Comfy, nice crew, attentive."
Cons: "Nowt"

Pros: "Great crew, comfortable and smooth flight"

Pros: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Cons: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"

Pros: "Service, pilot updates, and seating were all great!"

Pros: "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Cons: "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."

Pros: "The food was okay"
Cons: "The gate was Jane without announcement"

Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"

Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Cons: "The flight change the gate number immediately so I missed my flight"

Pros: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Cons: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."

Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Pros: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Cons: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Pros: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Pros: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Cons: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Pros: "Staff was very friendly"
Cons: "Headphone jacks are costume, could not use my own."

Pros: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Cons: "seat comfortable and let space"

Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"

Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."

Pros: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Cons: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Pros: "The crew was the best part of my experience, super nice and accomodating"
Cons: "the wifi had subpar performance"

Pros: "food was good, and tvs in the seats."
Cons: "wifi didnt work, was the whole reason i took this airline. most international flights are cold it was very hot"

Pros: "The food was AMAZING. No, seriously. Everything we had was great."

Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."

Cons: "Very small leg room"

Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Pros: "1st class, what's not to like?"

Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."

Pros: "Nothing"
Cons: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Pros: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Cons: "Crew at Newark airport unpleasant and dismissive."

Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Cons: "Nothing"

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "747-8"

Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."

Pros: "Professionalism of the crew"
Cons: "tight sits"

Cons: "Did not like them charging extra for a seat assignment."

Pros: "Exenent.."
Cons: "nothing"

Cons: "Boarding was an unorganized free-for-all"

Cons: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Pros: "Seat comfort, easy of boarding."
Cons: "nothing."

Pros: "Hasn't happened. Still waiting."

Pros: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Cons: "nothing"

Pros: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Cons: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"

Pros: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Cons: "U cannot think of anything."

Cons: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Pros: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Cons: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Cons: "Stoll in Germany first flight was over 1.5 hour late a I miss my original flight. I must wait now for afternoon flight and wait all day having family emergency situation."

Pros: "Good flight"

Pros: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Cons: "Plane was late to depart, missed connection in Frankfurt"

Cons: "Seating space too narrow"

Pros: "Updates form Kayak were much better than any info from Lufthansa"
Cons: "Overbooked. Offering € 250 to stay. Serious delay"

Pros: "Plenty of room"
Cons: "Lack of good movies"

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Pros: "Lufthansa always does an excellent job, even with a gate change."

Cons: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"

Pros: "That the flight left on time and arrived early. The flight attendant was very friendly but knew his job well, and went the extra mile to be sure we were all comfortable."
Cons: "That the plane seemed noisy (from the back row at least). That the flight attendant did not help me find my seat. After travelling almost 24 hours I was tired and was trying to find the seat using the boarding gate number. I figured out I should have been in 9 D by the end of the flight. Instead I sat in the last row because it was empty and there was not a seat 26A. I almost missed this flight because my boarding pass said 26A and really it was 27A. I did look at the board. I did not compare the board to the ticket, and the numbers were so close my tired brain thought they matched. When it was time to board I checked at gate 26A and she sent me around the construction. I told the guy there (27A) I was looking for 26A and he said to go around the construction. I told him they sent me to him and he insisted I go around the construction. I would have missed the plane if someone else had not come up just then and said he was going to Richmond. At that point I told the guy I was too, and he checked my ticket. Some of the problem was my tired brain and you cannot fix that. Perhaps when someone tells your employee that they have already been sent around the construction the employee should just check the ticket instead of trying to send them back."

Pros: "we were treated like royalty"

Pros: "Everything worked without drama or misstep."
Cons: "The bus from the terminal to the plane was odd, but worked out fine in the end."

Pros: "However the connecting time for MUC to HEL was bit more."

Pros: "Smooth and quick ride."
Cons: "There was a metal rod situation under the seat in front of me, which meant my bag wouldnt even fit, not to mention my legs. Also, I am not the biggest fan of flying and I started feeling sick at the end of the flight - kept it to myself but asked the flight attendant if I could have 2 sparkling waters and an orange juice (just to have it in front of me when I need it and not to bother anyone). I received what I asked for with an eye-roll and a shocked face. Just be nice - that's all."

Pros: "i am glad that i got there safely and ahead of time"
Cons: "it was NOT a lufthansa flight, which is what i was expecting and wanted. it was a united flight . i wanted to fly lufthansa because it is a higher quality experience than united, but for some reason after i bought the ticket i learned that united was operating the flight for lufthansa"

Pros: "Nothing I recall"
Cons: "Most uncomfortable seats ever, back spasms had me getting up and down with essentially nowhere to go. Flight was 1 1/2 hours late, and that mattered because I was on the last leg of a trip home from Africa"

Pros: "i liked the borading line already lined up in the different groups"

Pros: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."
Cons: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."

Cons: "This was an old aircraft and had a 4 hour delay at Newark due to mechanical problems, causing a return to the gate, deplaning, and then getting back on board. I fly Lufthansa to AVOID this kind of mess. No one spoke the different languages of the passengers (specifically Italian) even though there were some thru-passengers from Munich to Bari. Poor communications during the process. Sometimes just COMMUNICATING WELL seems to make the problem smaller. Not well handled."

Pros: "The crew."
Cons: "Same as above. Boarding and disembarking on stairs with my bad knees."

Cons: "one piece of checked baggage was left at IAH"

Cons: "Fix the damn KIOSKS at Vienna!"

Cons: "Not being 1 hour late"

Cons: "Boarding was very slow."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "Crew was good"
Cons: "Food"

Cons: "Turn the lights on early making it hard to sleep"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Light snack and complementary wine"

Cons: "Our lougage did not arrive"

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Cons: "Delayed!"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Cons: "They stole my money"

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pros: "Good multi media access and content"

Cons: "Two hours delay in the start."

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "Easy airport business"

Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Cons: "sardines!"

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Pros: "...The transfer at JFK was terrible"

Cons: "Lost lugage not yet delibered"

Pros: "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
Cons: "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."

Pros: "The service is very good.Crew is very nice and flight on time."

Pros: "the hostess was nice"
Cons: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"

Cons: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

Pros: "on time arrival"
Cons: "the cabin configuration is bad"

Pros: "The interface of shows and movies,"
Cons: "They dont have subtitules in spanish"

Cons: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."

Pros: "Crew was very friendly and helpful"
Cons: "tight seats"

Cons: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."

Cons: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Pros: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Pros: "It was comfortable and smooth."
Cons: "It was all good."

Pros: "Airplane was nice."
Cons: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."

Pros: "Comfort"
Cons: "Choice of movies"

Pros: "Selection of many movie choices"
Cons: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Pros: "Crew attitude, food, bluberry juice, punctuality"
Cons: "Babies under 1yr need bassinet by regulation, pls implement. Tough to hold kid for 8 hrs, even with baby bjorn - can injure baby's neck!"

Cons: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Cons: "Delayed"

Pros: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Cons: "all the info should be listed on the web as well that the cost is half more than the website"

Cons: "Delay"

Pros: "Movie selection ok."
Cons: "Minimal coach legreeom even for an average-height passenger."

Cons: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Cons: "There is no wi-fi There is no possibility to charge your mobile"

Pros: "It was comfortable and not too crowded"

Cons: "Usually, in the morning, a light breakfast is served. This time, there was none."

Pros: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Cons: "Seating is cramped in economy"

Cons: "30 min between flying"

Cons: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Pros: "could change to extra legroom on the day without extra charge"
Cons: "no individual entertainment console, and only certain seats had power outlets."

Cons: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Pros: "It was cancelled"
Cons: "It was cancelled"

Pros: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Pros: "Good"
Cons: "Breakfast"

Pros: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."

Pros: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Cons: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Pros: "Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it"
Cons: "Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience."

Pros: "N/A"
Cons: "Small uncomfortable airplane."

Pros: "old planes tight seat no entertainment late boarding"

Pros: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Cons: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Pros: "I have a BA - Gold card- BA lounge was good."
Cons: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Pros: "Head phone jack was not working in my seat."

Cons: "Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses"

Pros: "On time departure and early arrival"
Cons: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."

Cons: "Most of the entertainment consoles did not work"

Cons: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."

Pros: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."

Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"

Cons: "Excellent"

Pros: "I reach my destination."
Cons: "Boarding was 20 minutes late. Food ... poor quality, no coffee Really a poor plane."

Pros: "No one was traveling, airport calm, preTSE always nice This wasa codeshare--actuallyAA"
Cons: "no comp,lints"

Pros: "I had tsa which started the trip in a wonderful way! On time. Captain seemed nice and competent. The crew nice too."
Cons: "I flew American not finnair. Very confusing. I paid 65$ for a better seat. It was further forward but not worth the money and the others around me I don't think they paid extra. No movies. Couldn't see the screen."

Pros: "The fare was the best I found and it got me home on short notice. Service and facilities were the same as other major airlines as the flight was operated by a code share partner. Online booking was smooth and painless."
Cons: "Nothing. I paid for economy and expect all the issues with flying economy. Finnair is in no way to fault for any issues on my flight."

Pros: "Nice new plane"
Cons: "Seats too narrow"

Pros: "New aircraft"

Cons: "My seat area was very limited"

Cons: "Lack of legroom."

Cons: ". Couldn't see screen very well. Selection of movie limited and lacking. Did not like NBC tv programming"

Pros: "The entire process was nice and easy, everyone was very helpful and accommodating! I would definitely use them again!"
Cons: "Entertainmemt- No individual program choices and only played 2 of the 3 films, leaving out the only one I was interested in seeing. Also, seat room could be better, especially when sitting next to a very large woman."