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Room 417 was marketed as a double room with one bed. The bed however was to narrow for two adults. Otherwise everything was OK
Quiet room at back overlooking garden with mediaeval buldings.High standards of furnishings ,efficient staff,central location.
The hotel is very close to vasteras city centre,shops and bars,and about 10 to 15 min drive by car from Vasteras airport. Our room had recently been refitted and was very clean and bright overlooking a garden to the rear although a little small for 2 people.The reception staff were exceptionaly helpfull.This is the 2nd time my wife and myself have stayed at this hotel and look forward to visiting again Our Room 308 was not provided with draws just a hanging rail and 2 shelfs in the cupboard which also contained the fridge and safe.
Nice staff, nice breakfast, good location, nice rooms. The fee for the parking.
Nice room - good location. 1) We were stuck in the elevator (5 meters from front desk) and rang the alarm for 10 minutes before anyone acknowledged the very loud bell.
Very friendly staff Some of the furnitures were very old and tatty
Good location, convenient car parking. Large room. Air conditioning not functioning.
wireless internet could be free for 24 hours
Peace and quite during night time Smelly bathroom, due to worne out sink and use of incorrect sealer in shower. Time for full renovation of the bathroom.
friendly staff..like the free internet service..comfort and really quite
Dinner-Buffet for free!!! Not even 1 smoking room.
The staff was very nice. There was a buffet breakfast, crepes available in the afternoon and a buffet for the evening meal. This saved a bundle on food during our visit.
Our room with extra bed was big and clean. Discount to the gym nearby was a nice surprise. If you want to do shopping, then the hotel situation is excellent. There were only very small closet in the room. When staying 5 nights it would have been nice to have some closet for clothes. During some nights there were noise from the street below.
evening food selection is good
Very central location, helpful staff, convenient to have buffet breakfast and dinner provided. one of our rooms very small other was larger but overlooked noisy street
very clean, central to town, helpful staff and nice breakfast No bath tub
Everything was wonderful! Nothing
They serve you dinner and afternoon coffee with Swedish specialities included in the price of the room. Not so many excellent dinner restaurants in the town, so this was a nice surprise.
This small hotel is very comfortable with a very friendly and helpful staff. Rooms are quite small but nicely furnished. Breakfast is very good and coffee and tea is available all the time in dining room Some unexpected street noise during night time
Very friendly and accommodating staff. Excellent breakfast.
It was nice to get "doggy bag" from reception as there was also dog fee. Nice peaceful hotel
Right next door to the shopping centre, bars, restaurants and shops all nearby.The fastest internet I have ever encountered!!!
Location was good There was no air condition, no ice box. In the breakfast was not chicken or turkey meat, only red meat!
I choose Best Western hotels as I have a loyalty card. Reception staff take your details but do NOT give you the points.
Warm, friendly staff welcoming bedrooms exceptional and breakfast was excellent great value for money and I could have walked to my business meeting if it hadnt been snowing no it was everything I needed on a bitterly cold night
The area was convenient. Not clean. No hairdryer. No A/C. Breakfast inadequate. The most terrible hotel I stayed in since the 70s. Definitly no 4* Hotel. Substandard.
Staff was very helpful and friendly and the hotel was situated very centrally in Vasteras. Breakfast buffet was okay and the room was spacious with kitchenette and big sofa. Due to many stairs and little steps everywhere it was difficult to arrange with suitcases and a baby buggy. The lift does not lead to the garage, so you have to carry all the luggage.
Fast and easy check-in as well as check-out. Large and good selection of food and cold and hot beverages for breakfast.
quiteness. and cleanness and polit and freindley staff no halal food
The receptionist was very helpful and the room was clean and comfortable. I felt the breakfast could be improved and was annoyed not to be able to pay the bill by credit card.
staff were very helpful, room very comfortable, excellent breakfast, good location as an easy walk into the town and to the train station. Buses also stopped right outside the hotel.
Firstly thanks for very nice welcome and natural smile of personnel, simple accomodation for short stay, esp. for individual businessmen.
The staff are very friendly and helpful. There was free parking and the hotel was easy to locate. It was clean and quiet. The room was extremely small and there was not even a chair to sit on in the room. I paid for internet service and I could not connect to the hotel server. I received my money back. The breakfast they served was extremely boring and basic, not worth the money they charge. This is a poor example of the IBIS chain.
Cheap The breakfast should be better for the price.
The location was good, free parking, easy to locate the hotel. The room was nice and clean, they upgraded to falt screen TV in all rooms since my last visit there. Rooms are small. The chair to the "desk" keeps getting in the way because the rooms are so small. Had to pay for internet and breakfast.
The friendly and excellent staff. No
The freedom . The helpfulnes.
I like how the surrounding is nice and quiet and staff is very helpful and friendly.
handy to airport with lots of parking. Ideal if you are driving north in Sweden and have flown into Vasteras Airport from London
The hotel is easy to find, is in fairly good shape, clean and has helpful staff but it is very difficult to say anything else that is good (please see next section). Rooms are very tiny . It was relatively hot day ( 30 degrees Celcius during the day and 21 at night) and one can die (literally) as it is no air in the room (it feels like you are in the wardrobe which is being placed outside).Hotel is also right next to the road so if you open the window (and one really has no choice) you can hear the road noise. To be fair, it is probably a decent place for the money when weather is cool or cold, but it was a torture when we stayed (and we paid for this!)
the staff was very friendly and the hotel was clean and quiet the bed was a bit too low for me and it also hurt my back but other wise everything else was great
Restaurant closes at 21H30. In my room light was broken and moreover the cleaning was only half made in my bathroom. For me it was a bad experience.
The hotel is in a quit residential location with much of the hotel giving space to many offices/different companies. The main reception was large and airy due to the atrium design, and the breakfast buffet catered for all tastes. We booked 2 twin rooms as we were travelling with fairly young children, each parent sharing a room with one child. After unlocking one room we found the door would not lock again. The receptionist, whilst very helpful in finding an alternative room, found what were supposedly twin rooms on their booking system but were singles.
Nice breakfast. Free parking. Nothing interesting around the hotel.
Sorrounded by green pockets and open spaces. There seemed to be a compressor with automatic switch which used to go on at very odd hours.
Freindly staff no kettle in the room