Valparaiso Hotels

The lobby coffee The huge amount of hair on the sheets and bedframe and having to put new sheets on myself!

Nothing. VERY rude staff. It was the filthiest room I've ever been in. Whole room stank of old smoke and pet odor. Demanded another room and they showed me two more which were even worse. Food scraps on the floor and on the table. Pillows stank, towels had stains and stank, comforter had holes. Microwave was all greasy and nasty. A/C half broken, fridge not cold, one lamp had no bulb and they said maintenance is gone for the rest of the day and it was 3 PM. All the night constant highway noise was only interrupted a few times by people fighting and shouting curses at each other. Didn't feel safe. It ruined my whole short getaway trip. NEVER AGAIN.

Staff was friendly. Checked in but had some running around to do so we came back to the room later. Upon returning we found that the smoke alarm was constantly beeping and the comforter in the bed had large cigarette burns in them right where house keeping would turn the bed down so they had to be noticed. Told the front desk about the beeping and their response was that there was nothing that could be done due to maintenance being gone for the day. When we were leaving the following morning housekeeping asked what room we were leaving from and as I told her she must have sensed my frustration and asked if everything was ok. In which case I responded not really considering I spent all night listening to their smoke alarm beep so I really didn't sleep. She apologized and then continued to tell me that she had told maintenance about it the previous day. Don't stay here, find somewhere better.

Staff friendly. Nail catching foot in doorway to bathroom. Pool had bubbled liner and cold. Stained carpet in room.

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This guest did not leave comments about this hotel.

The ice machine was the only positive in this hotel. Room had funny odor which caused my allergies to go crazy. Could not sleep as every movement in the room above us was as though an elephant was on parade. This went on until well after 3 am. Was told that renovations were going on. Breakfast was nasty

Nothing Do not book this hotel, I repeat, Do not book this hotel. We made an honest mistake by booking the hotel 5 days prior to our stay. Due to a late arrival (7:30pm local time) they gave our reserved room to someone else. Manager and Ass. Manager are liars...

Location The staff was awful. No one was at the front desk when we walked in to check us in. We waited for 15 minutes and there ended up being 2 people on duty. We went back several times and no one was there either. Cleanliness of bathroom was not ok.

The staffs were very accommodating and friendly especially the lady that checked us in. SHE helped us resolved the issue with 1 room that was not booked in the system but it shows on our booking confirmation that we booked 4 rooms. Bathtub is sleepery, no refrigerator

The room smelled like smoke.